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E Qwè?! Where did we go wrong? @lucgaloppin

E Qwe - Where did we go wrong? #SMC2010

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My 9-min presentation for the 29th International Marketing Congress on 'Return on Relevance', in Ghent, on the 3th and 4th of December 2010.

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Page 1: E Qwe - Where did we go wrong? #SMC2010

E Qwè?!!Where did we go wrong?!

@lucgaloppin!

Page 2: E Qwe - Where did we go wrong? #SMC2010

E Qwè!“What’s happening?”!

“What’s up?”!

Page 3: E Qwe - Where did we go wrong? #SMC2010

Cherry Picking Marketing Insights!

My Early Career Anchors!

Page 4: E Qwe - Where did we go wrong? #SMC2010

2005:!PowerPoint Change Manager

#fails

Diagnosis:!If you want to be relevant

without permission, forget it.!

Page 5: E Qwe - Where did we go wrong? #SMC2010

#1 Go local. Be there. Spend time.!

#2 Knowledge is in the community, not in a handbook.!

#3 Be a platform! !

#4 Work WITH Tribes, Not against them.!

#5 Ask “Why?” and “So what?” often.!

My Quest For Relevance!

Page 6: E Qwe - Where did we go wrong? #SMC2010

#1 Ask Mom & Dad!

me!Dad!

Go local. Be there. Spend time.  

Page 7: E Qwe - Where did we go wrong? #SMC2010

#2 Photocopier Anthropology!

Knowledge is in the community  

Page 8: E Qwe - Where did we go wrong? #SMC2010

#3 LinkedIn Overdose!

Be a Platform  

Page 9: E Qwe - Where did we go wrong? #SMC2010

#4 Military Mindset!Malik

Noorafzhal, tribal leader!

Maj. Jim Gant!

INFLUENCE WITHOUT AUTHORITY!

Work WITH tribes, not against them  

Page 10: E Qwe - Where did we go wrong? #SMC2010

#5 Learn From Children!

#1 WHY?!#2 SO WHAT?!

Ask “Why?” and “So what?” often  

Page 11: E Qwe - Where did we go wrong? #SMC2010

#1 Go local. Be there. Spend time.!

#2 Knowledge is in the community, not in a handbook.!

#3 Be a platform! !

#4 Work WITH Tribes, Not against them.!

#5 Ask “Why?” and “So what?” often.!

My Quest For Relevance …!

… turns out to be all about permission!!

Page 12: E Qwe - Where did we go wrong? #SMC2010

Relevancy != !

co-creation!

Page 13: E Qwe - Where did we go wrong? #SMC2010

E Qwè!= !

1. What about you?!2. Find your E Qwè!