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Presentation held at Lean Tribe Gathering 20 in Malmö May 6 2014
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soupbowl. etienne yuan ab soupbowl. etienne yuan ab
Agile outside the bubble!of software development!
soupbowl. etienne yuan ab
About us!Sophie-Kim Chapman and Etienne Yuan!
Digital (web) team!IT
Sales
Products, apps, services
Global marketing
Customer services UXC
CTO
2001 2014
JV team Mobile Communications
soupbowl. etienne yuan ab
Agile bubble vs “the business”!
Adaptive Predictive
Agile culture"and methodology
Nearly all business management processes
Informative failure Perceived success
Deadlines Cycles
soupbowl. etienne yuan ab
How the business sees the project!
The project is never able to commit to what they're going live with - how am I supposed to keep my stakeholders informed?
They say the process is designed to accept change, but when I make changes I get only resistance
The project demands too much time - aren't they supposed to be the ones delivering?
What exactly am I paying for?
soupbowl. etienne yuan ab
How the project sees the business!
The business is always adding requirements without accepting that something else gets descoped.
The business never plans - everything is last minute and top priority.
User tests show that this feature doesn't work, but the HIPPO insists on implementing it.
Business stakeholders are never involved and then they're surprised and negative at the demo.
soupbowl. etienne yuan ab soupbowl. etienne yuan ab
Some ideas that helped us
soupbowl. etienne yuan ab
Develop a culture that can be agile!Business: actively reward transparency and accept failure as a learning process • Test-, goal- and hypothesis-driven"
Agile bubble: respect the context • Decisions and communications are important • It takes time for the wider organization to adapt
soupbowl. etienne yuan ab
Costs: budget in a different way!Step 1: Projects, followed by release 1.1, 1.2, etc. – unplanned (not in budget)
Step 2: Planned multi-release “go live in the middle of the project”
Step 3: Plan and budget for a program of continuous development
Define success!
Build something! Go live! Measure! Build some
more! Go live!
Product deadline!
Project deadline!
soupbowl. etienne yuan ab
Moving the backlog out of the bubble!• Features • Importance • Cost/difficulty • Risk/unpredictability • Timeline (in sprint, specified, to be specified, rejected)
• Openly shared • Co-prioritized, business, tech AND content/operations
soupbowl. etienne yuan ab
Burst the bubble and find the right approach!
Iterative Linear
Unpredictable
Predictable
soupbowl. etienne yuan ab soupbowl. etienne yuan ab
Thanks. For more information, please contact:!
Sophie-Kim Chapman Etienne Yuan [email protected] " " "[email protected]!
