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© Periscopix 2014 www.periscopix.co.uk Top Tips For Improving E-Commerce AdWords Campaigns Rebekah Schelfhout & Brogan Savage @Rebekahtweet @SavageBrogan @Periscopix 17 th June 2014

Top tips from improving e-commerce AdWords campaigns - Rebekah Schelhout, Periscopix & Brogan Savage, Cath Kidston

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eCommerce Theatre - 17th June, 14:00-14:30 Are you using paid search correctly and keeping up with the latest developments? Attendees will: - Discover the benefits of adding extensions to ad copy. - Assess which bid multipliers they should be using. - Understand why to use features such as Google Shopping. - See how Cath Kidston utilise paid search and see successful results.

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Page 1: Top tips from improving e-commerce AdWords campaigns - Rebekah Schelhout, Periscopix & Brogan Savage, Cath Kidston

© Periscopix 2014 www.periscopix.co.uk

Top Tips For Improving E-Commerce AdWords Campaigns

Rebekah Schelfhout & Brogan Savage @Rebekahtweet @SavageBrogan @Periscopix

17th June 2014

Page 2: Top tips from improving e-commerce AdWords campaigns - Rebekah Schelhout, Periscopix & Brogan Savage, Cath Kidston

© Periscopix 2014 www.periscopix.co.uk

Agenda

• Extensions • Bid Multipliers • PLA’s/Google Shopping • How Cath Kidston use AdWords

Page 3: Top tips from improving e-commerce AdWords campaigns - Rebekah Schelhout, Periscopix & Brogan Savage, Cath Kidston

© Periscopix 2014 www.periscopix.co.uk

Location Extensions Sitelinks Call Extensions

Page 4: Top tips from improving e-commerce AdWords campaigns - Rebekah Schelhout, Periscopix & Brogan Savage, Cath Kidston

© Periscopix 2014 www.periscopix.co.uk

Page 5: Top tips from improving e-commerce AdWords campaigns - Rebekah Schelhout, Periscopix & Brogan Savage, Cath Kidston

© Periscopix 2014 www.periscopix.co.uk

Page 6: Top tips from improving e-commerce AdWords campaigns - Rebekah Schelhout, Periscopix & Brogan Savage, Cath Kidston

© Periscopix 2014 www.periscopix.co.uk

Page 7: Top tips from improving e-commerce AdWords campaigns - Rebekah Schelhout, Periscopix & Brogan Savage, Cath Kidston

© Periscopix 2014 www.periscopix.co.uk

Page 8: Top tips from improving e-commerce AdWords campaigns - Rebekah Schelhout, Periscopix & Brogan Savage, Cath Kidston

© Periscopix 2014 www.periscopix.co.uk

Device Location

Hour of day

Audiences (RLSA)

Time of day

GDN Targeting

Page 9: Top tips from improving e-commerce AdWords campaigns - Rebekah Schelhout, Periscopix & Brogan Savage, Cath Kidston

© Periscopix 2014 www.periscopix.co.uk

Page 10: Top tips from improving e-commerce AdWords campaigns - Rebekah Schelhout, Periscopix & Brogan Savage, Cath Kidston

© Periscopix 2014 www.periscopix.co.uk

Page 11: Top tips from improving e-commerce AdWords campaigns - Rebekah Schelhout, Periscopix & Brogan Savage, Cath Kidston

© Periscopix 2014 www.periscopix.co.uk

Remarketing Lists For Search Ads

Page 12: Top tips from improving e-commerce AdWords campaigns - Rebekah Schelhout, Periscopix & Brogan Savage, Cath Kidston

© Periscopix 2014 www.periscopix.co.uk

Page 13: Top tips from improving e-commerce AdWords campaigns - Rebekah Schelhout, Periscopix & Brogan Savage, Cath Kidston

© Periscopix 2014 www.periscopix.co.uk

Page 14: Top tips from improving e-commerce AdWords campaigns - Rebekah Schelhout, Periscopix & Brogan Savage, Cath Kidston

© Periscopix 2014 www.periscopix.co.uk

APL Express increased conversions by 332%

Page 15: Top tips from improving e-commerce AdWords campaigns - Rebekah Schelhout, Periscopix & Brogan Savage, Cath Kidston

© Periscopix 2014 www.periscopix.co.uk

Page 16: Top tips from improving e-commerce AdWords campaigns - Rebekah Schelhout, Periscopix & Brogan Savage, Cath Kidston

© Periscopix 2014 www.periscopix.co.uk

Background • Started working with Periscopix in Sept 2013

• Launched more features and territories

• Saw a better ROI and cost per click

Page 17: Top tips from improving e-commerce AdWords campaigns - Rebekah Schelhout, Periscopix & Brogan Savage, Cath Kidston

© Periscopix 2014 www.periscopix.co.uk

Page 18: Top tips from improving e-commerce AdWords campaigns - Rebekah Schelhout, Periscopix & Brogan Savage, Cath Kidston

© Periscopix 2014 www.periscopix.co.uk

Page 19: Top tips from improving e-commerce AdWords campaigns - Rebekah Schelhout, Periscopix & Brogan Savage, Cath Kidston

© Periscopix 2014 www.periscopix.co.uk

Piccadilly Flagship Store Opening Covent Garden 20% Off Day

Page 20: Top tips from improving e-commerce AdWords campaigns - Rebekah Schelhout, Periscopix & Brogan Savage, Cath Kidston

© Periscopix 2014 www.periscopix.co.uk

Page 21: Top tips from improving e-commerce AdWords campaigns - Rebekah Schelhout, Periscopix & Brogan Savage, Cath Kidston

© Periscopix 2014 www.periscopix.co.uk

Page 22: Top tips from improving e-commerce AdWords campaigns - Rebekah Schelhout, Periscopix & Brogan Savage, Cath Kidston

© Periscopix 2014 www.periscopix.co.uk

Our Strategy: - Bid on generic keywords, using lists of previous visitors

- Used generic search terms which had converted well in PLAs as inspiration,

and repeat purchase items

Make use of RLSA

Page 23: Top tips from improving e-commerce AdWords campaigns - Rebekah Schelhout, Periscopix & Brogan Savage, Cath Kidston

© Periscopix 2014 www.periscopix.co.uk

Targeting: - Visited a certain category in last 3-7 days - Abandoned basket in last 3 days

Page 24: Top tips from improving e-commerce AdWords campaigns - Rebekah Schelhout, Periscopix & Brogan Savage, Cath Kidston

© Periscopix 2014 www.periscopix.co.uk

Type

Size

Content

Time Periods

Audience Lists

From your users….

…to your ads

Test everything!

Page 25: Top tips from improving e-commerce AdWords campaigns - Rebekah Schelhout, Periscopix & Brogan Savage, Cath Kidston

© Periscopix 2014 www.periscopix.co.uk

Six months after taking over the account...

156%

115%

98%

121%

CTR Clicks CVR ROI

Page 26: Top tips from improving e-commerce AdWords campaigns - Rebekah Schelhout, Periscopix & Brogan Savage, Cath Kidston

© Periscopix 2014 www.periscopix.co.uk

Questions?