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THE LEARNING CURVE Sk
ill A
cqui
sitio
n
Time
IT”S TOO HARD!
I’m BORED!
LINEAR PLAY GAMES
Level 1 Level 2 Level 3 Level 4 Level 5 Level 6 Level 7
NON-LINEAR PLAY GAMES
Skills
Teammates
Opponents
Tools
A STEEP LEARNING CURVE
Skill
Acq
uisi
tion
Time
A SHALLOW LEARNING CURVE Sk
ill A
cqui
sitio
n
Time
YOU DECIDE
INTELLECTUAL COMPLEXITY
Time Filler Complete Immersion The ‘Grey Area’
STARTING A GAME
§ Creating a Foundation of Skills
STARTING A GAME
§ Creating a Foundation of Skills
§ High Reward Schedule
STARTING A GAME
§ Creating a Foundation of Skills
§ High Reward Schedule
§ Make sure players are placed within their skills level
IT”S TOO HARD!
I’m BORED!
MAKING A TASK ‘SEEM’ EASIER
§ Break Down Into Subtasks
IT”S TOO HARD!
MAKING A TASK ‘SEEM’ EASIER
§ Break Down Into Subtasks
§ Reward more frequently
MAKING A TASK EASIER (OR SEEM THAT WAY)
§ Break Down Into Subtasks
§ Reward more frequently
§ Provide outside tools for ‘practice’
MAKING TASKS MORE DIFFICULT
§ Add sub-skills onto current skills
MAKING TASKS MORE DIFFICULT
§ Add sub-skills onto current skills § Add things to the environment/level
MAKING TASKS MORE DIFFICULT
§ Add sub-skills onto current skills § Add things to the environment/level (Portal goop) § Add elements for complexity (e.g., tools, weapons, skills)
BEYOND THE BADGE!
Keep your target audience away from the ends of the curve
Know the behavior your way (linear? Repeated interaction?)
80% of training needs to be either ‘time filler’ or ‘grey area’ in design
Onboarding is KEY to getting and keeping users (foundational information)
Create roadmaps the add sub skills onto current skills (e.g., network pentesting >>> application pen testing >>> reverse engineering)
Switch team members to encourage learning and engagement
Team play keeps employees/users/crowds/humans repeatedly engaged
Provide outside resources for users to practice their skills
PRO TIP: Do not confound extrinsic and intrinsic rewards!
THANK YOU! [email protected]
