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A Partnership with Adyen is Equal to Exponential Growth: 17 Payments Experts Shared Their Insights

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Page 1: A Partnership with Adyen is Equal to Exponential Growth: 17 Payments Experts Shared Their Insights
Page 2: A Partnership with Adyen is Equal to Exponential Growth: 17 Payments Experts Shared Their Insights

I wrote a post called “Adyen Payments: The Growth Hacking Tip You Mus Use to Improve Dramatically Your Global Expansion” at Medium.com

Page 3: A Partnership with Adyen is Equal to Exponential Growth: 17 Payments Experts Shared Their Insights

To support the insights in that post, I immediately began to search what Payments experts said about

Page 5: A Partnership with Adyen is Equal to Exponential Growth: 17 Payments Experts Shared Their Insights

Ksenia Kouchnirenko, Director of International Strategy & BizDev

(SurveyMonkey)Source: Adyen

“Adyen’s biggest differentiator is its ability to leverage data from

across merchants to help individual merchants optimize

and deliver the right payments solutions. That has been

incredibly helpful, and really shows Adyen as a true partner”

1.

Page 6: A Partnership with Adyen is Equal to Exponential Growth: 17 Payments Experts Shared Their Insights

Kathrin Renner, Senior Payment Manager (Delivery Hero)Source: Adyen

“RevenueProtect is a great, targeted risk management system. Thanks to its data-driven approach,

our chargebacks have decreased by 78%, and our false positives were

reduced by 50%. This means we are not only blocking fraudsters, but actually also approving more

genuine customers.”

2.

Page 7: A Partnership with Adyen is Equal to Exponential Growth: 17 Payments Experts Shared Their Insights

Julian Bond, Head of Information, Communication & Technology

(Hillarys)Source: Adyen

“We chose Adyen because it is the only provider offering a

PCI compliant mobile payment solution allowing offline payments, which is

essential to supporting our business model.”

3.

Page 8: A Partnership with Adyen is Equal to Exponential Growth: 17 Payments Experts Shared Their Insights

Amelie Seguret, Head of Monetization(Bla Bla Car)

Source: Adyen

“With Adyen, moving into new markets can be as easy as

flipping a switch and adding a new payment method. This

has been very helpful as we expanded into 6 countries in a

single year”

4.

Page 9: A Partnership with Adyen is Equal to Exponential Growth: 17 Payments Experts Shared Their Insights

Javier Álvarez, IT Manager of Corporate Systems(Vueling)

Source: Adyen

“In Europe, customer payment preferences vary from country

to country. Adyen provides a unique integration with key local

payment methods, enabling us to expand across markets

quickly and easily.”

5.

Page 10: A Partnership with Adyen is Equal to Exponential Growth: 17 Payments Experts Shared Their Insights

Rafael Ohl, Brazil Country Manager(SurveyMonkey)

Source: Adyen

“We selected Adyen as our payments partner because of

its data-driven approach, local payment expertise, and technical agility, and we

couldn’t be happier with the results.”

6.

Page 11: A Partnership with Adyen is Equal to Exponential Growth: 17 Payments Experts Shared Their Insights

Noelia Guinón, E-Commerce Manager(Björn Borg)

Source: Adyen

“Going live with Adyen in one day is just one example of the

company’s excellent support. The team is fast and efficient, willing to do what it takes to get the job

done. We have seen a 25% uptick in customer retention.”

7.

Page 12: A Partnership with Adyen is Equal to Exponential Growth: 17 Payments Experts Shared Their Insights

Kapil Mokhat, Head Business development - Payments(Airbnb)

Source: Forbes

“We want to provide a localized experience and give people

their preferred payment options. Instead of building direct integrations to each payment method, we have

Adyen.”

8.

Page 13: A Partnership with Adyen is Equal to Exponential Growth: 17 Payments Experts Shared Their Insights

Aaron Goldman, Principal Partner(General Atlantic)

Source: Forbes

“Adyen isn’t burdened by legacy infrastructure.

It’s a straight tube–like the autobahn.”

9.

Page 14: A Partnership with Adyen is Equal to Exponential Growth: 17 Payments Experts Shared Their Insights

Nancy Magee, Director of Product - Commerce(Evernote)

Source: Forbes

“With Adyen we opened 30

currencies in two weeks.”

10.

Page 15: A Partnership with Adyen is Equal to Exponential Growth: 17 Payments Experts Shared Their Insights

Johann Butting, Head EMEA(Dropbox)

Source: Adyen

“Dropbox has 120 million users in Europe and is growing faster here than in the U.S.

As we grow it’s important we meet the needs of our customers, large and small,

across different European countries. Adyen emerged as a great way to process

multiple payment methods through a single platform, and will enable all our customers

to pay with their preferred payment method.

11.

Page 16: A Partnership with Adyen is Equal to Exponential Growth: 17 Payments Experts Shared Their Insights

Linda Kozlowski, former VP of Worldwide Operations (Evernote), Now Etsy´s COO

Source: Adyen

“After Adyen optimized our implementation of Alipay’s mobile

checkout, our customers’ mobile experience has significantly

improved, and we expect to see a corresponding increase in

conversions, customer satisfaction and brand affinity.”

12.

Page 17: A Partnership with Adyen is Equal to Exponential Growth: 17 Payments Experts Shared Their Insights

Jan Hammer, Partner(Index Ventures)

Source: Index Ventures

“Adyen’s is an audacious journey, as it goes after the entire industry that has

historically touched the payment value chain. It is also a journey which is only just getting started; Adyen might have succeeded in putting a large chunk of

new payments onto new infrastructure, but the world of old

payments is still very much waiting to be transformed.”

13.

Page 18: A Partnership with Adyen is Equal to Exponential Growth: 17 Payments Experts Shared Their Insights

Meryem Belqziz, Casablanca General Manager

(Uber)Source: Adyen

“Adyen continues to be a key strategic partner in

addressing the many payments-related

challenges of rapid international expansion.”

14.

Page 19: A Partnership with Adyen is Equal to Exponential Growth: 17 Payments Experts Shared Their Insights

Doug Gardner, CIO (River Island)Source: Adyen

“Mobile is growing faster than most people would have

predicted a couple of years ago, and with Apple Pay, we

see a great opportunity to deliver a seamless payment

experience and build a deeper connection with some of our most valuable customers, so we’re very excited to partner with Adyen to offer Apple Pay to our UK shoppers at launch”

15.

Page 20: A Partnership with Adyen is Equal to Exponential Growth: 17 Payments Experts Shared Their Insights

Sam Shank, CEO (HotelTonight)Source: Adyen

““Mobile devices are inherently personal and it’s important for

the content of the apps to react to the needs of the consumer in

real time. The hotel deals we present to a booker vary depending on where that

booker is located and other factors, so we can present more

relevant results, and increase conversion.”

16.