Edge Talks“Hacked off? Get hacking”

With Perry Timms and Zoe Lord

4th December 2015

Joining in today and beyond• Please use the chat box to contribute continuously during the

web seminar and raising your hand to join the discussion • Please tweet using hashtag #EdgeTalks and the handle

@School4Radicals @theedgenhs• Join our Facebook group School for Health and Care Radicals

and The Edge NHS• Join in the Tweetchat each Wednesday at 4-5pm (GMT) using

the hashtag #EdgeTalks

The team today

Session lead:Olly Benson@ollybenson

Lead Presenter:Perry Timms@PerryTimms

Twitter monitor:Kate Pound@kateslater2

Chat room monitor:Jodi Brown @JodiOlden

Lead Presenter:Zoe Lord @ZoeLord1

Plan for the session

• Hacks and Hackathons – Perry Timms

• Running a hack and an example – Zoe Lord

• Examples of NHS Hacks – • Nottingham University Hospitals NHS Trust • Hull Hack

Health care for older peopleHack

Nottingham University Hospitals’ (NUH’s) first clinical hack, focusing on health care for older people. NUH staff identified four issues they wanted to focus on:

• Discharge planning• Hearing issues for older people• Keeping patients and staff happy • Improving recruitment of staff into the older people service.

Ideas were pitched The final hacks were:• Creating a mobile app that had up-to-date

information about discharge planning• Installing hearing aid stores on older

peoples’ wards, which would include stocks of batteries and guides to help staff with patients with hearing impairments

• Purchasing an iPad for use by patients, to give them access to games, newspapers and Skype, etc.

• Developing a team hub and resource room and creating an education programme

cc: TechCrunch - https://www.flickr.com/photos/52522100@N07

Photo by clasesdeperiodismo - Creative Commons Attribution-ShareAlike License https://www.flickr.com/photos/24614969@N04 Created with Haiku Deck

cc: .SilentMode - https://www.flickr.com/photos/40209390@N06

Photo by roland - Creative Commons Attribution License https://www.flickr.com/photos/35034347371@N01 Created with Haiku Deck

cc: mag3737 - https://www.flickr.com/photos/50318388@N00

The Hackathon RoadmapWeek 1

Agree strategyschedule

and comms

programme

Comms:PurposePlatform

Event

Weeks 3-5Week 2

Launch:Sprint 1;

EnrolPost

ShareComment

Comms:UpdateThemes

Enlist

Platform readiness

Week 6-7

Launch:Sprint 2;

Launch:Sprint 3;

Launch:Sprint 4;

Weeks 8-9

Comms:Online stage

closed

Analyse:Review online hacks

Prepare for

hackday

Hack Squads:Review

Hacks and refine ideas

Pitch:Plans and next steps

Photo by The Stoic Art of Photography - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/63463553@N07 Created with Haiku Deck

Photo by scumdogsteev - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/30973451@N00 Created with Haiku Deck

Thank you – would love to talk some more.

Connect: Share: Learn

Our NHS Change Model Hackathon

Zoe Lord @ZoeLord1

Improvement Manager NHE England

NHS Change Model

Purpose of the refresh• Strengthen the model

• To ensure it is fit for purpose to support organisations facing significant improvement challenges

• To turn from conceptual to enabling

• To enable other areas of the health and care system (i.e. social care, care homes) to embrace the model by considering a change of branding

Why hack?

Pre event

• Online hack packs

• Diversity

• Event planning

• Insights

Insights• Interviewed and surveyed 200 + people • Survey Monkey

Insights• Use:

– It is used for many different purposes -Projects, events, meetings

• Knowledge:– The more people know, the more they find it useful– Easy accessible information on practical application is required

• Language:– Some of the language is inhibiting

• Name:– NHS brand brings prestige– NHS brand is hindering the uptake from other care providers– Is it a model or framework?

The event

• 80 people• 1 day• Series of hacks to explore design a proof of

concept to support and enable change across health and care

Remit of the changes

• Bring on board the people who don’t like it and keep hold of the people who do like it

• Enhance the positives – rather than change for change sake

• Address what ‘it’ should be called• Think about spread and implementation

Work in progress….

Continuous … no end…

• Wording, resources, name, hosting, platforms…

Work in progress….

Learning

• Outputs… more than we’d ever imagined! • You can’t second guess!• Letting go of control… • Frame and reframing is so important• Balance between divergence and convergence • Scope – In and out of scope• People – diversity in the room• Unconference • Trust the process • Go with the flow!

Our NHS Change Model Hackathon

Zoe Lord @ZoeLord1

Improvement Manager NHE England