SBR Health

ResourceManager

Video Visit Platform for Virtual Care

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Better Patient Experience

• Get expertise to the right place at the right time

• Better decisions

• Reduce complications, re-hospitalizations

• Expand reach of specialists

• Reduce wasted time

SBR Health enables the delivery of new, more efficient care

models that improve patient satisfaction and provide better

outcomes at lower costs.

SBR Health

Connection is the best medicine

Solving the workflow problem

One button simplicity with flexible call routing

One platform overlaying any video technology for all departments/specialties

Health Delivery Benefits

• Real-time sourcing and

deployment of clinical

resources and ad-hoc

consult requests

• Access to an on-demand

global workforce –

Increased access to

specialists

• Enables more efficient care

models with higher patient

satisfaction

Example Post Discharge

Workflow:

Scheduled Visit

Patient at home clicks on appointment reminder email or

logs into hospital patient portal to install virtual visit app.

SBR System matches patient with appropriate virtual clinic.

Receptionist takes call, makes sure patient’s audio/video is

set up properly and takes any last minute details.

Receptionist transfers patient to appropriate physician

queue and places patient into Virtual Waiting Room.

Patient is shown educational videos in waiting room.

Surveys or other reading materials can also be presented.

Doctor is alerted about patient readiness, can view waiting

queue on mobile device/tablet and can place calls.

When ready, the doctor takes patient out of waiting room.

SBR system manages call setup on both ends.

If needed, doctor can bring in other clinicians by name, role

or skill. Calls can also be handed off.

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The patient, doctor and resource are able to connect, and

have sharing capabilities of the EMR or PACs system.

Patient can be transferred back to receptionist for routing to

additional providers or for scheduling follow-up.

Clinicians are always in control of their availability.

Carts, rooms, clinics, ED’s, etc can also be mapped to

available resources.

Example Clinical Consults

Workflow:Ad Hoc Requests

Visiting nurse, assisted living attendant, ER clinician or

remote clinic is in need of real time consult for assistance.

I’m in need of a

skill we do not

have currently

on site.

Interpreter

For instance, patient does not speak English so interpreter

is needed.

Or a consult with a specialist or tertiary facility is needed.

Triage form can be used then parsed by SBR system to

automatically determine where to route consult request.

Request is routed to the appropriate facility, department,

physician, and placed in a service request queue.

Appropriate covering Intensivist is notified of waiting

consult request.

Call can be taken on mobile device if Intensivist is not near

video terminal.

Call can also be transferred to desktop or cart, and imagery

and other information shared as needed.

Health Delivery Benefits

• Real-time sourcing and

deployment of clinical

resources and ad-hoc

consult requests

• Access to an on-demand

global workforce –

Increased access to

specialists

• Enables more efficient care

models with higher patient

satisfaction

SBR Health

Connection is the best medicine

Solving the workflow problem

One button simplicity with flexible call routing

One platform overlaying any video technology for all departments/specialties

Contact

www.sbrhealth.com