Better Patient Experience
• Get expertise to the right place at the right time
• Better decisions
• Reduce complications, re-hospitalizations
• Expand reach of specialists
• Reduce wasted time
SBR Health enables the delivery of new, more efficient care
models that improve patient satisfaction and provide better
outcomes at lower costs.
SBR Health
Connection is the best medicine
Solving the workflow problem
One button simplicity with flexible call routing
One platform overlaying any video technology for all departments/specialties
Health Delivery Benefits
• Real-time sourcing and
deployment of clinical
resources and ad-hoc
consult requests
• Access to an on-demand
global workforce –
Increased access to
specialists
• Enables more efficient care
models with higher patient
satisfaction
Patient at home clicks on appointment reminder email or
logs into hospital patient portal to install virtual visit app.
Receptionist takes call, makes sure patient’s audio/video is
set up properly and takes any last minute details.
Receptionist transfers patient to appropriate physician
queue and places patient into Virtual Waiting Room.
Patient is shown educational videos in waiting room.
Surveys or other reading materials can also be presented.
Doctor is alerted about patient readiness, can view waiting
queue on mobile device/tablet and can place calls.
When ready, the doctor takes patient out of waiting room.
SBR system manages call setup on both ends.
If needed, doctor can bring in other clinicians by name, role
or skill. Calls can also be handed off.
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The patient, doctor and resource are able to connect, and
have sharing capabilities of the EMR or PACs system.
Patient can be transferred back to receptionist for routing to
additional providers or for scheduling follow-up.
Visiting nurse, assisted living attendant, ER clinician or
remote clinic is in need of real time consult for assistance.
I’m in need of a
skill we do not
have currently
on site.
Triage form can be used then parsed by SBR system to
automatically determine where to route consult request.
Request is routed to the appropriate facility, department,
physician, and placed in a service request queue.
Call can also be transferred to desktop or cart, and imagery
and other information shared as needed.
Health Delivery Benefits
• Real-time sourcing and
deployment of clinical
resources and ad-hoc
consult requests
• Access to an on-demand
global workforce –
Increased access to
specialists
• Enables more efficient care
models with higher patient
satisfaction
SBR Health
Connection is the best medicine
Solving the workflow problem
One button simplicity with flexible call routing
One platform overlaying any video technology for all departments/specialties