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Department of Physical Education, Recreation, and Dance

GROUP EXERCISE STAFF MEETINGFall 2012


Meeting Overview

• Welcome Back!• Introductions

• FitRec Overview• Fall 2012 schedule• Emergency procedures

• Instructor Expectations • Customer Service • Policies & Procedures

• Disciplinary Action • Equipment Needs • Payroll


Introductions • Familiar faces

• Nicole Lawson – Group Exercise Graduate Assistant • Dianna (Dee) Mastromauro – Fitness Graduate Assistant

• Familiar Faces, New Roles!• Nora Forziati – Personal Training•

• New Faces!• Timothy Moore, Executive Director • Mike Lagomarsine, Assistant Manager of Fitness

• Instructor Introductions• Name, Class formats, and why you love teaching group exercise!


Fall 2012 Class Schedule

Fall 2012Classes Begin Tuesday, September 4, 2012 Holiday, Classes Suspended Monday, October 8, 2012 Substitute Monday Schedule of Classes

Tuesday, October 9, 2012

Parents Weekend Friday, October 19 - Sunday, October 21, 2012

Thanksgiving Recess Wednesday, November 21 - Sunday, November 25, 2012

Classes Resume Monday, November 26, 2012 Last Day of Classes Wednesday, December 12, 2012 Study Period Thursday, December 13 - Sunday,

December 16, 2012

Final Exams Begin Monday, December 17, 2012 Final Exams End Friday, December 21, 2012


Emergency Procedures• If an injury or illness occurs, please do the following:

• Do not leave or move the injured person• Notify the BUEMS staff on duty of the exact location and nature

of the problem.• Contact Information

• First Aid Room: 2nd floor in room 202• Radio: channel 10• Phone #: 617-358-3749

• Point of contact• Pro Shop on Lower Level 1• 1st floor Control Desk

• Remain with the individual providing care to the level of your training until EMT staff is present. Once EMT staff is present provide assistance as needed


Emergency Procedures Cont’d• If an EMT is not available for any reason

• Notify the Control Desk • Radio: Channel 11• Phone #: 617-358-3740

• Locate the nearest 1st aid kit and provide care to the level of your training • Locations:

• Control Desk• Pro Shop• Weight and Fitness Room Control Desks• the Pool• the PERD reception area


Emergency Procedures Cont’d• If the injury or illness is SERIOUS

• Contact BUPD immediately (617-353-2121)• Serious illness/injury includes but is not limited to: chest pain, difficulty

breathing, loss of consciousness, seizure, severe bleeding and/or broken bone

• If the injury or illness is NOT SERIOUS • Contact Student Health Services (617-353-3575)

• For all injuries or Illness • Fill out an Injury/Illness Report Form• Notify the Office of Emergency Medical Services (617-358-3759)


Instructor Expectations

FITREC

F – Friendly

I – Informative

T – Team Player

R – Responsive

E – Energetic

C – Customer Focused

Customer Service!



• As a part of the group exercise team here at fit rec, your responsibility is to provide all members and participants with the highest quality of customer service.

• You should always assist members to the best of your ability within your qualifications as a group exercise instructor.

• How to provide the best customer service / experience• Arrive 5-10 minutes early to your classes • Greet and interact with your participants prior to class • “Group exercise classes are full of individuals!• Ask for an encourage feedback / suggestions from your class• Be available/approachable for participant questions after class

Customer Service Cont’d



• Cell phone use of any kind is prohibited • Proper athletic attire is required • All participants must be registered for the class they are

attending • Exceptions: Group exercise, 5-class sampler, 10-class cycle card

holders

• Safety of participants is to be maintained at all times • Proper use and storage of equipment in the MU closets

Policies and Procedures



• Instructors are responsible for finding their own subs • If a sub is not found, it is the responsibility of the instructor to come

teach the class

• Sub requests must be sent out AT LEAST 72 hours prior to the class • If a sub request is sent less than 72 hours in advance, the instructor is

subject to disciplinary action

• Instructors are allowed NO MORE than 3 subs PER SEMESTER.• Each sub request will be recorded and discipline will occur as follows:

• 1st sub is a “free-pass”• 2nd sub the instructor will receive a verbal warning • 3rd sub the instructor will receive a written warning • 4th sub the instructor will be terminated

Sub Policies and Procedures



• Finding and confirming a sub• Send a “sub request” email to group exercise team• Send a “sub confirmation email to Nicole Lawson and CC the

instructor who will be subbing• Respond to any other instructors offering to cover the class once a

sub has been found

• Being a sub• If you are able to sub, reply only to the individual who sent the “sub

request” email • Once you receive the “sub confirmation” email, that class is now

you responsibility

Sub Policies and Procedures



• Emergency Subs • If the emergency occurs 48 to 24 hours prior to the class

• Follow the normal sub policies (see previous page) and send a “EMERGENCY sub request” email to the group exercise staff.

• If the emergency occurs less than 24 hours prior to the class, or an emergency sub has not been found by 24 hours, you must call and speak to someone. • 1st - Call Group Exercise GA, Nicole Lawson, at 508-942-9379• 2nd - If you are unable to get in touch with the Group Exercise GA, call

the 1st floor control desk (617-358-3740)

• * Please note, leaving a voicemail is not sufficient. You must speak with a staff member directly who can assist you with finding a sub or cancelling the class.

Sub Polices and Procedures


• There will be several professional development workshops held throughout the semester

• Each instructor is required to attend AT MINIMUM 1 professional development per semester, though it is encouraged to go to as many as possible.

• Instructors will be compensated for attending professional developments

• Fall 2012 Professional Development Schedule – TBD


Professional Development


Disciplinary Action • The Group Exercise program will run on a 3-strike rule:

• 1st strike = Verbal warning • 2nd strike = Written warning • 3rd strike = Meeting with supervisors to discuss final warning • 4th strike = Termination

• Reasons for disciplinary action include, but are not limited to:• Tardiness or absence for class• Inappropriate or unsafe conduct during class• Compromising the safety of participants • Not following the outlined policies and procedures • Not following the Sub policy • Inability to complete administrative duties


Equipment Needs

• Use of microphones during class is a safety requirement, and they should be worn at all times while you are instructing a class.

• Microphones are to be signed-out and signed-in before and after each class at the fitness desk located on the 1st floor for the fitness room

• Each microphone should come with 2 sets of RECHARGABLE batteries, one for use and the second for back up. • It is your responsibility to let the fitness attendant at the desk that the

batteries have died and need to be charged

• The microphone should NEVER be disconnected from the battery pack for any reason

Microphones


Equipment NeedsStereo’s


Equipment Needs

• It is the instructors responsibility to ensure that all equipment and MU rooms are used and stored properly by participants • Please refer to pictures located on the inside of each MU room

closet door depicting how the MU room should look

• Following each class, the instructor must sign the MU room checklist located on the back of the MU room closet door confirming that all equipment was returned and stored properly following class

• If any equipment is broken or not working properly, it is the instructors responsibility to email the fitness GA including the room number and description of the problem / broken equipment

MU Rooms


Payroll • Student Payroll – Students can only enter time for the

current week on the student link. That week begins at 12:01 am each Monday and ends at 11:59 pm each Sunday. Only managers can enter time for previous weeks.

• Non-Student Payroll – Entering time and releasing time is every Sunday night. Employees should be entering and releasing their time each week on BU Works. Though employees can enter time for days worked in advance, they cannot release time in advance. • If you would like an orientation to BU Works, please let Nicole

Lawson know so a meeting can be arranged


Acknowledgement Forms• Please sign the acknowledgment form stating you

understand and agree to the terms and conditions and hand it in to Nicole


QUESTIONS???

Health & Medicine

Perd ge ppt (2)