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Sidewiki Overview for Pharma
October 10, 2009
Google Sidewiki
How it Works
• Sidewiki allows users to post comments that are publicly viewable
on any website they visit… Sort of.
• Visitors must have Google Toolbar.
• Visitors must opt-in for Sidewiki.
• Sidewiki comments must reach significance threshold to
become public.
• Sidewiki comments are ranked by a Google algorithm – similar to
web search.
• Webmasters have the option of posting a comment that will
always be displayed as the first comment on their own website.
Contents are proprietary and confidential.
Examples from Pharma
Sidewiki and Pharma
Contents are proprietary and confidential.
NOTE: Once Sidewiki comments are posted on a website, Google will determine whether they are “significant” enough to be displayed publicly. This determination may change over time resulting in previously public comments disappearing from Sidewiki.
In this way, Sidewiki operates very similar to Google web search.
If none of the Sidewiki comments on a website meet the significance threshold, Sidewiki will disappear completely from that website, even if users have posted comments.
Pfizer.com
Contents are proprietary and confidential.
Still Publicly Visible? NO
As of October 11, 2009
Lipitor.com
Still Publicly Visible? NO
As of October 11, 2009
Contents are proprietary and confidential.
GSK.com
Still Publicly Visible? NO
As of October 11, 2009
Contents are proprietary and confidential.
Chantix.com
Still Publicly Visible? NO
As of October 11, 2009
Contents are proprietary and confidential.
Celebrex.com
Still Publicly Visible? NO
As of October 11, 2009
Contents are proprietary and confidential.
Viagra.com
Still Publicly Visible? NO.
Contents are proprietary and confidential.
Still Publicly Visible? YES.As of October 11, 2009
Top Pharma Sidewiki Checklist
Top 20 Pharma Homepages
COMPANY NAME SIDEWIKI
COMMENTS?
COMPANY NAME SIDEWIKI
COMMENTS?
PFIZER WYETH
SANOFI-AVENTIS SCHERING-PLOUGH
GLAXOSMITHKLINE ABBOTT LABORATORIES
NOVARTIS TAKEDA
ASTRAZENECA BAYER SCHERING
MERCK BOEHRINGER INGELHEIM
JOHNSON&JOHNSON TEVA
ROCHE ASTELLAS
ELI LILLY & CO DAIICHI-SANKYO
BRISTOL-MYERS SQUIBB EISAI
Contents are proprietary and confidential.
As of October 11, 2009
Sidewiki User Policies
Google Sidewiki Policies
Overview of Policies from Google
1. Keep Sidewiki spam and malware free.
2. Speak your mind without being hateful or threatening to
others.
3. Keep it legal.
4. Respect copyright laws.
5. Don't post or link to sexually explicit material. Don't pretend
to be someone else.
6. Don't share personal or confidential information.
http://www.google.com/support/toolbar/bin/answer.py?answer=157295&hl=en
Contents are proprietary and confidential.
Google Sidewiki Abuse Policy
Contents are proprietary and confidential.
If you believe that someone is violating these policies, use the "Report Abuse" button within Sidewiki. We’ll
review your report and take action if appropriate. Just because you disagree with certain material or find it to
be inappropriate doesn't mean we'll remove it. We understand that our users have many different points of
view, and we take this into consideration when reviewing reports of abuse. Although not all reports will
result in removal, we do rely on our users to tell us about materials that may be violating our policies.
Sidewiki Reputation Management
Managing Google Sidewiki on your Website
Recommended Approach
• Preempt Sidewiki comments from
other users by posting your own
comment and moderating
• Step 1: Post a Sidewiki comment as the
site’s registered webmaster
• Step 2: Monitor your website’s Sidewiki
comments in real time
Contents are proprietary and confidential.
Managing Google Sidewiki on your Website
Step 1: Recommended Approach
Steps to take:
1. Register as the site owner via
Google Webmaster tool suite
2. Visit your website
3. Click “Create an Entry”
4. Select the “Write as the page owner”
checkbox and publish your comment
5. Your comment should be at least
900 characters. This will ensure
your comment takes up the full
viewing area before scrolling for all
standard screen resolutions.
Contents are proprietary and confidential.
Blocking Google Sidewiki Comments
Step 2: Recommended Approach
Steps to take:
1. Manually monitor your website’s
Sidewiki comments
2. Leverage SidewikiRSS to create
automated alerts
Contents are proprietary and confidential.
http://www.sidewikirss.com/
Blocking Google Sidewiki
Blocking Google Sidewiki
Available Methods for Blocking Sidewiki *
1. Edit your site’s htaccess file to block Google Toolbar
This method will work with full effectiveness. However, it will prevent
ANY visitor who also has Google Toolbar installed from viewing your
website. These visitors will be told to uninstall Google Toolbar if they
want to view your site.
2. Block Sidewiki via Javascript
Several Javascript “hacks” have been written which will prevent
Sidewiki from working on your website. However, these will need to
be constantly updated with each updated release of Sidewiki.
3. Encrypt your website with SSL
Sidewiki currently does not work with SSL encrypted websites.
However, this is expected to be “fixed” with future updates.
Contents are proprietary and confidential.
* These methods are temporary tactics that will likely be made obsolete with future Sidewiki updates.
Sidewiki Comment Features
Posting Sidewiki Comments
What Users Can Do with Sidewiki
Sidewiki text comments may include HTML tags that:
• Bold text
• Italicize text
• Underline text
• Createsuperscripts
• Createsubscripts
• Create
• Bulleted
• Lists
• ** CREATE LIVE HYPERLINKS TO OTHER WEBSITES **
Contents are proprietary and confidential.
Contents are proprietary and confidential.