Background?

• NHS Greater Glasgow Cancer Plan 2005 - 2010

• Partnership with Macmillan for pilot

• Easterhouse (high cancer incidence and risk factors)

• Macmillan Funded pilot in partnership with NHS

What is Macmillan @ Glasgow Libraries?

Information

•Printed, online, signposting

Emotional Support

•A place to meet others in a similar situation & time to talk about

the impact of cancer

Referring/signposting to partner agencies

•Benefits advice, Counselling, Complementary therapies, Physical

Activity (CANmove), Macmillan Support Line

Chi Gung

•Gentle movement and meditation classes

A ‘one stop shop’ for information and support on the

non-clinical aspects of living with and beyond cancer

Why Libraries?

• Network of venues

• Much more than just books

• Library staff are information

professionals

• Existing infrastructure

• Trusted by communities

• Sustainability

A Strategic Partnership

• Glasgow Life

– Host Organisation

– Management and governance

– Venues

• Macmillan Cancer Support

– Funding provider

– Expertise and support

http://www.nhsinform.co.uk/

Glasgow City Roll-out

• 35 venues across the city

• Tiered approach to level of service

– 5 purpose built facilities, providing drop in services,

on site services such as benefits advice, counselling,

complementary therapies

– 21 drop in spaces in community libraries and leisure

facilities

– 9 Information points

• Roll out completed by end of 2014

Operational

In development

Capital builds

Information Point

Drumchapel

Easterhouse

Royston

Springburn

Dennistoun

Castlemilk

Langside

Pollok

Cardonald

Gorbals

Partick

Hillhead

Scotstoun

Mitchell

GoMA

Bridgeton

Baillieston Shettleston

Riddrie

Elderpark

Maryhill

Pollokshields

Woodside

The story so far

• 19 services

• 2769 attendances, 1297 individuals

• 5500 information leaflets

• 550 attendances at chi gung

• 185 complementary therapy sessions

• 98 counselling sessions

• 4131 volunteer hours donated

• Partnership forum

Sustainability • Transformational change for libraries

• Glasgow Libraries committed to integrate

service into Libraries core business

• Volunteering Programme

• Programme evaluation • Significant investment in staff training and

support

• Potential to extend to other long term conditions

• Welfare Reform & Physical Activity Programmes

Volunteering

• Volunteer-led services

• Target of 300 volunteers

over 3 years

• Robust recruitment &

selection process

• Flexible menu of volunteer

roles

Volunteer roles

• Cancer Information and Support Volunteer

• Volunteer Chi Gung instructor

• Local Researcher

• Volunteer photographer

• Office Volunteer

• Volunteer speaker

• Representation on sub-groups

• Events Volunteer

• Volunteer community ambassador

Volunteering Highlights • 140+ volunteers in year 1

• Ownership of services by

volunteers and service users

(co-production)

• Working towards University

Accredited training for Volunteers

• Diverse volunteer population

– Language Register (13 languages)

“Volunteering with Macmillan @ Glasgow Libraries is really

rewarding. Each day is different and you are dealing with a

wide range of issues from emotional to financial.

I really look forward to going to my weekly slot at

Dennistoun Library. I have also helped with fundraising

and it was fun helping at Marks and Spencer for

Macmillan’s World's Biggest Coffee Morning.

Volunteering here is a wonderful experience.”

Joy, Macmillan @ Dennistoun Library

Thank You

Craig Menzies

Macmillan Service Delivery Manager

Craig.menzies@glasgowlife.org.uk

0141 287 2906

www.glasgowlife.org.uk/macmillan

@MacmillanGL