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When to go to the Emergency Room vs.
an Urgent Care Center
Mustafa MuhiThemba PieterseIsrael Washington
Justin Li
Thank you for agreeing to participate in our project. Our team is completing a research project to enter in a national competition. We are trying to educate people in the Capital District to make an informed choice when selecting to go to urgent care or the emergency department. Knowing the difference is important because it can save time, money and potentially someone’s life. Please note that all information collected is anonymous. We ask that you complete a brief pre-test, view our educational piece, and finish with a short post-test. Thank you again for participating.
Why use Urgent Care… Urgent Care centers can:
Prescribe medicineConduct physicals for job/schoolX-ray broken bones
Treat sickness Sometimes a better option than ER:
Shorter waitsCheaper than ER visit
Serious cases are for ER:Life or deathIf surgery is requiredHistory of serious illness
https://www.debt.org/medical/emergency-room-urgent-care-costs/http://www.google.com/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwiCk5j_8u_RAhVBOCYKHX_fDs0QjRwIBw&url=http%3A%2F%2Fpediatric-partners.com%2Furgent-care-vs-emergency-care%2F&psig=AFQjCNE1vQdpCMka2IzUexT5v3P7m_n1Kw&ust=1486072859094312
Chest Pain▶ Common causes of chest pain: heart attack; broken rib; heart burn;
infection
▶ Visit Urgent Care when chest pain: Changes with movementWorsens when touchedOccurs after eating
▶ Visit the ER when you have chest pain and: Shortness of breath Pain that extends to the jaw, arm, or back Sweating or dizziness A history of heart problems
https://www.ghc.org/healthAndWellness/?item=/common/healthAndWellness/conditions/heartDisease/chestPain.htmlhttp://www.google.com/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwiCk5j_8u_RAhVBOCYKHX_fDs0QjRwIBw&url=http%3A%2F%2Fpediatric-partners.com%2Furgent-care-vs-emergency-care%2F&psig=AFQjCNE1vQdpCMka2IzUexT5v3P7m_n1Kw&ust=1486072859094312
Flu/General Illness▶ Symptoms of the Flu/Cold: Fever, cough, sore throat,
runny nose, headache, vomiting
▶ Most cases can be treated at an Urgent Care center
▶ Go to the ER if: Children: troubled breathing, no tears when crying, not drinking fluids, doesn’t want to interact, excessive vomiting Adults: difficult breathing, sudden dizziness, confusion, excessive vomiting
https://www.cdc.gov/h1n1flu/sick.htmhttp://www.google.com/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwiCk5j_8u_RAhVBOCYKHX_fDs0QjRwIBw&url=http%3A%2F%2Fpediatric-partners.com%2Furgent-care-vs-emergency-care%2F&psig=AFQjCNE1vQdpCMka2IzUexT5v3P7m_n1Kw&ust=1486072859094312
Trauma▶ Urgent Care can treat:
Minor Concussion- Dizziness, unstable emotions, sleep problems, slurred speechMinor Fractures- Loss of full movement, pain with movement, swelling around affected area Small cuts
▶ Go to the ER if you: Lose consciousnessSee exposed boneFeel weak and your heart rate increasesLose more than 1-2 cups of blood
https://www.facs.org/quality%20programs/trauma/atlshttp://www.google.com/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwiCk5j_8u_RAhVBOCYKHX_fDs0QjRwIBw&url=http%3A%2F%2Fpediatric-partners.com%2Furgent-care-vs-emergency-care%2F&psig=AFQjCNE1vQdpCMka2IzUexT5v3P7m_n1Kw&ust=1486072859094312
Abdominal Pain➢ The most common causes of abdominal pain are heartburn, stomach flu,
and food poisoning
➢ Most cases can be treated at an Urgent Care center
➢ Go to ER if you have: Extreme stomach pain in one areaStomach pain with feverBlood in poop or vomit
https://www.cdc.gov/nchs/products/databriefs/db43.htmhttp://www.google.com/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwiCk5j_8u_RAhVBOCYKHX_fDs0QjRwIBw&url=http%3A%2F%2Fpediatric-partners.com%2Furgent-care-vs-emergency-care%2F&psig=AFQjCNE1vQdpCMka2IzUexT5v3P7m_n1Kw&ust=1486072859094312
Allergies▶ Common effects of allergies are: trouble breathing, swelling, itching,
vomiting, diarrhea, dizziness, stuffy nose, and itchy/watery eyes
▶ Urgent care can treat:
RashCongestionItchinessWatery eyes
▶ Go to the ER if you have extreme difficulty breathing and/or dizziness
https://nextcare.com/health-resources/allergies/http://www.google.com/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwiCk5j_8u_RAhVBOCYKHX_fDs0QjRwIBw&url=http%3A%2F%2Fpediatric-partners.com%2Furgent-care-vs-emergency-care%2F&psig=AFQjCNE1vQdpCMka2IzUexT5v3P7m_n1Kw&ust=1486072859094312
Burns▶ Types of Burns: 1st degree: Appears red and involves pain and swelling 2nd degree: Results in blisters with severe pain/redness 3rd degree (most severe): Goes through the skin to muscle
▶ Urgent Care can treat 1st degree burns
▶ Go to the ER if: You have a 2nd or 3rd degree burnThe wound covers most of the handThe burn covers the wristPain is uncontrollable
First Degree Burn
Kenkare, Written By Dr. Jeannie. "What to Do for Hand Burns." PhysicianOne Urgent Care. N.p., 17 Nov. 2014. Web. 14 Jan. 2017http://www.google.com/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwiCk5j_8u_RAhVBOCYKHX_fDs0QjRwIBw&url=http%3A%2F%2Fpediatric-partners.com%2Furgent-care-vs-emergency-care%2F&psig=AFQjCNE1vQdpCMka2IzUexT5v3P7m_n1Kw&ust=1486072859094312.a
Eye Injury▶ Urgent Care centers can treat minor eye injuries
▶ Go to the ER if you have: Serious pain or trouble seeing
A cut or torn eyelidOne eye that does not move in sync with the otherOne eye that sticks out from the socketAn unusual pupil size or shapeBlood in the white part of the eye
"Recognizing and Treating Eye Injuries." American Academy of Ophthalmology. N.p., 14 Apr. 2016. Web. 14 Jan. 2017.http://www.google.com/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwiCk5j_8u_RAhVBOCYKHX_fDs0QjRwIBw&url=http%3A%2F%2Fpediatric-partners.com%2Furgent-care-vs-emergency-care%2F&psig=AFQjCNE1vQdpCMka2IzUexT5v3P7m_n1Kw&ust=1486072859094312
Headaches• Urgent care can treat most migraines and headaches
• Go to the ER if you have a headache AND:▶Crippling pain▶A high fever▶Double vision▶Weakness▶Numbness
Ihateheadaches.org; Mayoclinic.orghttp://www.google.com/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwiCk5j_8u_RAhVBOCYKHX_fDs0QjRwIBw&url=http%3A%2F%2Fpediatric-partners.com%2Furgent-care-vs-emergency-care%2F&psig=AFQjCNE1vQdpCMka2IzUexT5v3P7m_n1Kw&ust=1486072859094312
Shortness of BreathCommon symptoms of shortness of breath: chest pain, dizziness, fainting, cough, neck pain
Urgent care can treat:• Swelling in your feet and ankles• Trouble breathing when you lie flat• High fever, chills, and cough• Wheezing
Go to the Emergency Room if you feel:• Sudden, painful shortness of breath• Chest pain• Dizzy
Medicinenet.com; Ncbi.nlm.nih.govhttp://www.google.com/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwiCk5j_8u_RAhVBOCYKHX_fDs0QjRwIBw&url=http%3A%2F%2Fpediatric-partners.com%2Furgent-care-vs-emergency-care%2F&psig=AFQjCNE1vQdpCMka2IzUexT5v3P7m_n1Kw&ust=1486072859094312
Please take the post-test
▶Final Test▶When finished you can leave both the survey website and this power
point. Thank you for participating in our project, you were a big help.▶One last request, if you wouldn’t mind spreading this project to other
people it would be helpful to us and it would also help spread awareness to people in the area. Thank You!
