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Testing & Certification Liz Morey Customer Services Coordinator - Testing

Testing & Certification - May 2015

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Testing & Certification

Liz MoreyCustomer Services Coordinator - Testing

Different Areas of Testing

• Upholstery

• Structures

• Materials

• Related

• Equipment Sales/Calibration

• Accredited by UKAS to ISO 17025

Upholstery Testing

• Flammability

– domestic and contract

• Physical testing of fabrics

• Abrasion resistance

• Colour fastness testing

• Foam performance

• Mattress roller testing

Structural Testing

• Safety and durability of complete items of furniture

• Seating

• Tables

• Desks

• Cabinets

• Storage furniture

Materials Testing

• Finish performance on worktops, doors and panels

• Adhesion of surfaces and edging

• Environmental testing

• Adhesive testing

Related Testing

• Child care items

• Balustrade testing

• Shower enclosures

• Pushchair trials

• Luggage trials

Equipment Sales

• Supply furniture testing equipment

• Other FIRA accredited labs include

– FIRA CMA (Hong Kong)

– Furniture Technology Center (Egypt)

– FRIM (Malaysia)

– TUV (Singapore)

FIRA Gold Certification

• Established for 30 years

• Open to all types of products/services

• Open to FIRA members

What is involved?

• Initial type testing to all applicable standards

• An initial inspection of manufacturing premises

• Review of customer complaints process

• A selected retesting programme

• Annual factory audit

What is involved?

• Assessment of Installation Manual

• Encompasses legislation, good working practices & company policies

• Pre-audit visit

• Annual audit of each installation manager

Benefits of FIRA Gold

• Increase sales• Stand out from competitors• Provides customer satisfaction

and reassurance• Grow company reputation and brand• Enjoy new marketing and promotional

opportunities• Be specified for more projects and tenders

Any questions?