RUPCO Presents2nd Annual Mid-Hudson & Westchester

Region Home Performance Contractors Mixer

Who is RUPCO?

RUPCO is an independent contractor for NYSERDA. We are the only Constituency Based Organization (CBO) for the 10 Counties in the Mid-Hudson Region tasked

with providing outreach for the NYSERDA Green Jobs – Green New York programs...… but we are much more than just

that…..

Who is RUPCO?… what we do

• Facilitate Program Awareness• Develop Alliances with Centers of Influence (COIs)• Customer Follow-up• Contracting Process• Maintaining Customer Lists• Coordinate with NYSERDA and the Training and

Implementation Contractor to facilitate the program

… Community Outreach

Who is RUPCO?

To date RUPCO has attended over 982 meetings that include both public and private presentations, and public

events.RUPCO established or enhanced strategic partnerships to conduct outreach and referrals in 10 Counties of the Mid-Hudson Region (From Delaware and Greene to Southern Westchester) including Municipalities, Non For Profits, Small businesses, Utility Companies, and educational

Institutions.

… Community Outreach

Who is RUPCO?

RUPCO relies on key referral sources to recruit and enroll customers on a daily basis. Key partners include Central Hudson Gas & Electric, Energize NY, Mid-Hudson EDGE Program (Courtney Strong Inc.), New York State Energy

Research and Development Authority (NYSERDA) and our municipal partners. In addition, RUPCO generates a majority of their referrals from Home Performance

Contractors and events.

… Contractor Support

Who is RUPCO?

After the Customer applies to the Program, RUPCO takes the leads generated at these events and provides the

customers with the link to the lists of HP contractors and a guide on how to properly select one to conduct the

Energy Assessment.

… Contractor Selection Guide

Who is RUPCO?

… Next Steps

Who is RUPCO?

At this point the next step is in the hands of the customer and the contractor. The customer has selected the

contractor and the assessment has been scheduled.

… Post Audit

Who is RUPCO?

The customer and the contractor will not hear from RUPCO again until after the assessment has been

completed or when the customers RES# is about to expire. We then step back in and offer to help with

making the assessment happen or with explaining the options for paying for the work and explaining the

Assessment report.

… Stalled Customers

Who is RUPCO?

… Stalled Customers

Who is RUPCO?

By making sure that RUPCO is selected as the CBO on the assessment application, we are flagged and emailed at

every step of the process.

… Stalled Customers

Who is RUPCO?

When this happens we are CC’ed on any and all communications between NYSERDA/CLEAResult and the

customer.

We also are able to access the NYSERDA database to reengage HP customers that have completed the

assessment but nothing else… a stalled customer.

… Customer Management Systems

Who is RUPCO?

Who is RUPCO?… how can we help your Home Performance

business grow?

Who is RUPCO?

• By promoting the benefits of the energy retrofit with an emphasis on savings and cash flow positive financing

• By providing one-on-one, personal support to customers you’re working with to help them navigate the HPwES program.

• By supporting the audit report and promoting the energy upgrades

• Provide options for the customer as needed

… how can we help your Home Performance business grow?

… What Does it All Mean to YOU

Who is RUPCO?

We understand the bottom line as it relates to your business and help drive down the costs by increasing your

conversation rates through retrofits by really being a extension of your marketing team.

RUPCO has a 27.7% conversion rate from assessment to retrofit for all customers and contractors who use us as

the CBO.

Who is RUPCO?… we support contractors by helping customers

with the many complex components of the NYSERDA programs:

Who is RUPCO?

• Help customers apply for the energy assessment.

• Interpret energy assessment results and encourage potential energy upgrades.

• Direct customers to contractors.

• Assist customers with the financial paperwork and the process.• We answer customer questions and concerns along the way.

… we support contractors by helping customers with the many complex components of the

NYSERDA programs:

… Partnerships and Marketing Initiatives

Who is RUPCO?

• Municipalities• Latino COI

• Aggregation – 3rd Party• EnergizeNY

• Residential Referrals: 5610 • Completed Energy Assessments: 1648• Workscopes Approved or Completed: 428 • EmPower Referrals: 264

Who is RUPCO?… RUPCO’s Impact by the Numbers

• Total cost of all our projects for both contracts = $4,390,451• Total Assisted Subsidies = $584,081

• Total amount on 10% HEMI incentives Given out(Market rate incentives) = $250,708

• Total Contractor incentives = $157,513

Who is RUPCO?… RUPCO’s Impact by the Numbers

As of 11/5/2015

RUPCO GJGNY Team!

Michael CourtneyCell: 845-417-8659

Office: 845-331-2140 ext 270

mcourtney@rupco.orgBPI – BA/Envelope

James KoppCell: 845-332-8442

Office: 331-2140 ext 261

jkopp@rupco.orgBPI – BA/Envelope

Michael D'ArcyCell: 845-705-7883

Office: 845-331-2140 ext 267

mdarcy@rupco.orgBPI – BA/Envelope

Hugo Julecell: 845-750-0285

Office: 331-2140 ext 261

hjule@rupco.orgBPI – BA/Envelope

Program DirectorGuy Kempe

Office: 845-331-2140 ext 265gkempe@rupco.org

Meet the Outreach Coordinators

Thank you for coming!

All of us at RUPCO thank you for attending our mixer. We hope that you have learned a bit more about who we are and the role we play as the NYSERDA CBO for

the Mid-Hudson Region.

We look forward to hearing from you on how we can improve the work we do and how RUPCO can best

serve you, your customers and your company.