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Quintessentially

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WHAT IS QUINTESSENTIALLY?

•The world’s leading luxury lifestyle group

•Founded in the UK in 2000 as a private members club and concierge service

•Available 24 hours a day, 7 days a week, 365 days a year offering full lifestyle management support

•Physical offices in 52 cities worldwide

•The only truly localised global concierge service in the world

•Great insight into the lives of high net worth individuals

•Quintessentially Group encompasses 19 sister companies

•Quintessentially cover the following languages within our global network of offices:

Afrikaans, Arabic, Armenian, Bahasa, Bulgarian, Chinese – Cantonese, Chinese - Mandarin (Putonghua),Croatian, Czech, Danish, Dutch, English, Eritrean, Estonian, Flemish, French, German, Greek, Hebrew, Hindi, Italian, Japanese, Korean, Malay, Norwegian, Polish, Portuguese, Russian, Serbian, Shangaan, Sinhala, Slovenian, Soth, Spanish, Swahili, Swedish, Swiss German, Thai, Turkish and Ukrainian

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THE CONCIERGE SERVICE

Quintessentially members have access to thousands of benefits and privilegeswith the best hotels, restaurants, clubs, spas, luxury products and practicalservices across the globe

• Travel

• Restaurants and Nightclubs

• Entertainment, Sports, Events & Culture

• Shops, Services, Health & Beauty

• Property Management & Practical Assistance

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A QUINTESSENTIALLY MEMBER

• High Net Worth

• Typical Age 30-55

• Men and Women 60:40 split

• Time poor

• Urban, Cosmopolitan, Sociable, CEO’s, Entrepreneurs, Celebrities, Sports stars

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BENEFITS OF QUINTESSENTIALLY MEMBERSHIP

• Exclusive Access

Our members get priority access to some of the most exclusive events around the world • Convenience

Save Members Average Time of 1-2 weeks per annum

• Financial

Save members average of £4000 per annum throughthe relationships and benefits negotiated worldwide with1000’s of luxury suppliers

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WHAT THE PRESS SAY

‘Concierge of the year Award’Spears Wealth Management, September 2009

‘Quintessentially is the global service with a local expertise. Routine fixes include everything from VIP access for Wimbledon and Ascot to top restaurant bookings.’Evening Standard, May 2009

‘Quintessentially is the cream of the outsourcing crop. In the current climate they can help you be a savvy spender with a network of financiers on hand.’Men’s Health, January 2009

‘Quintessentially is adding another string to its bow and, like everything renowned luxury company does, the new venture will be in a league of its own’.Vogue.com, March 2008

'There are hundreds of concierge type businesses catering for the needs of the rich and famous but where Quintessentially differentiates itself is in its top-end offering and global outlook.  Few competitors boast offices in Mozambique, Jeddah, Panama and Istanbul.’The Daily Telegraph Business, February 2008

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EXAMPLES OF EXCEEDING CLIENTS EXPECTATIONS

• Secured an MTV test shoot for one of our members wants to be a TV presenter (these auditions are closed to the public)

• Asked Shoreham airport to stay open late for one of our members who wanted to charter a flight from Glyndebourne Opera to Zurich for an important meeting

• Two of our members were flying to Ibiza for a few days and had never been before so we sent a fixer to meet them at their private jet in a chauffeur driven car

• We regularly free up tables at top London restaurants for our members;

• One of our members is turning 30 in September and visiting Milan so we got her the best table at Armani Club

• We freed up a suite at the Four Seasons in Washington at the last minute for one of our members when the hotel was fully booked

• Hired an actor to play a courier and surprise member’s wife with lavish gifts at unusual city locations throughout the day on her birthday

• Secured tickets to an intimate invite only Killers and Coldplay concert

• Regularly source rare Birkin bags for our members and recently had a member of staff hand deliver one to Monaco with 24 hours notice for a birthday

• Help our members secure places at English public schools for their children via specialist tuition and help with applications

• Managed to re-instate BA premier card status for a member

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DAY TO DAY EXAMPLES OF ASSISTANCE

• Chauffeur Airport pickup – Arranged for arrival of clients• Business Travel – Flights, entrance to the lounge, transfers, currency

exchange, recommendations, benefits, upgrades and discounts on local hotels

• Car rental- Arranged 1 week Range Rover + 1 week Audi Q7• Entertainment Ideas – An insight into local events and access for clients• Tickets – For FA Cup Final/Sold out Madonna concert• Congestion zone fees - registration for new home and in hotel• Apartment Rental (in association with Quintessentially Estates) • Flowers arranged/Champagne Delivery – for client celebration• Accountant - Recommended top VIP accountant• Arrival documents- National Insurance Number Applications, Police check • Visa – for entering France- Organizing and managing application for both

• GP- Introduced to top local Private GP clinic• Hospital- provided information and direction for Emergency• Mobile setup for client - researched and assisted in purchase• Restaurant - Reservations on regular basis• Restaurant - Recommendation list• Church - researched and proposed nearest options to home• Books - purchasing websites• Birthday dinner - arrangement for clients• Private Spas & Salons - Introduction in Central London and UK• Hair Salons- appointment reservation and recommendations• Local Supermarket - recommendations• Personal guidance for fashion shops in London• Maternity clothes- personal shopping assistance

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FOR FURTHER INFORMATION OR A BESPOKE PROPOSAL PLEASE CONTACT:

Guy Lawrence

CEO

[email protected]

+ 44 (0) 207 758 3300