Monitor your Emotions

Part 1- What are emotions?

Part 3- How to raise your mental power?

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Part 2- What drives (negative) emotions?

Part 4- Assess your emotional intelligence

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2Part 1- What are emotions?

There are 6 basic emotions.

Emotions are a mix of:

* Physiological Responses* Expressive Behaviors* Cognitive Responses

Learn to stay in control of your emotions in order to make good logical choices in difficult situations

3Part 1- What are emotions?

* Physiological Responses

* Expressive Behaviors

* Cognitive Responses

* The “automatic” uncontrolled part of the emotion* The reaction of your body* Heart rate, breathing, perspiration, etc

Do you remember a recent situation of stress, anger or high emotions?How did you body react?Learn to listen to your body

4Part 1- What are emotions?

* Physiological Responses

* Expressive Behaviors

* Cognitive Responses

* The expressive part of the emotion* Eyes, smile, frown, tears, etc.* More than 70% of the communication is non-verbal* Learn how to better control your communication style, bothverbal and non-verbal with NLP

5Part 1- What are emotions?

* Physiological Responses

* Expressive Behaviors

* Cognitive Responses

* The “thinking” part of the emotion* What you are thinking about when you are feeling the emotion

* The Golden rule: do not react immediately:* If you are upset at an employee, a co-worker, give it a couple of days before confronting the issue.

* Think it through, twice, three times, practice empathy, look for alternatives

Emotions can control your thinking, but your thinking can also control your emotions!

6Part 2- What drives (negative) emotions?

Watch for the root causes of negative emotions

7Part 2- What drives (negative) emotions?

Address root causes to prevent crisis,displeasure & annoyance

8Part 2- What drives (negative) emotions?

How to keep cool and be be best prepared to monitor your emotions?

1- Get exercise every day.2- Eat right.3- Get enough sleep.4- Learn to relax.5- Identify your feelings, know how to name them.6- Keep a journal or private blog, write about those feelings.

9Part 2- What drives (negative) emotions?

How to keep cool and be be best prepared to monitor your emotions? (continued)

7- Find a quiet place.8- Take time out, go outside for a walk.9- Find fun distractions.10- Make good decisions about what you see and hear.11- Choose friends who make you feel good.12- Learn to forgive and forget.

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10Part 3- How to raise your mental power?

* The Automatic Nervous Systemhas two parts:

The Sympathetic System* It is responsible for physiologicaland expressive behaviors. How?* It secretes adrenalin,increases your breathing, etc.

The Parasympathetic System* It does the opposite* It calms the body back down, i.e. secreting non-adrenalin, slowing your breath down.

you can activate the Parasympathetic System manually just by taking deep breaths and stopping

aggressive thoughts.

11Part 3- How to raise your mental power?

* It takes mental power to overcome negative emotions.

* Each time you notice the symptoms of negative emotions described in Part 1:

* Stop, do not say anything & think* Take a deep breath* Count to ten, tune into self-talk* Think constructive, not destructive

12Part 3- How to raise your mental power?

* This ability to recognize which feelings are appropriate in which situations and the skill to monitor those feelings effectively is also called:

Emotional intelligence

13Part 4- Assess your emotional intelligence

"Emotions: Managing My Mood"ABC show with Dr. Bill Baker

14Part 4- Assess your emotional intelligence

* Are you in touch with your feelings?* Do you usually manage your emotions without being overcome by them?* You are not letting setbacks & disappointments derail you?* Are you channeling your feelings to assist you in achieving your goals?* Do you have a strong sense of empathy?* Do you listen to your and others’ feelings?* Do you have a strong yet realistic sense of optimism?

This is a simple yes/no self-assessment, be open and honest. Recognizing your true strengths and

weaknesses is the first step to better yourself

15Part 4- Assess your emotional intelligence

Free EQ tests in the internet:

* Emotional Intelligence Testhttp://psychology.about.com/library/quiz/bl_eq_quiz.htm

* Body Language Quiz | Test Your Emotional Intelligencehttp://greatergood.berkeley.edu/ei_quiz/

* Anger? Love? E-IQ Test - Emotional Intelligence Testhttp://www.helpself.com/iq-test.htm

“Anger is only one letter short of danger.”Anonymous

* Contrary to popular belief, “venting” your anger (or catharsis), is actually not the best way to make you feel better.

* In fact, it can even make you feel angrier, because expressive behaviors can amplify your emotions.

* Emotions can control your thinking, but your thinking can also control your emotions!

* Address the root-cause of negative emotions to improve your mood and well being over time

16In summary

Guidelines for communicating emotions effectively

* Identify your emotions.* Choose how to communicate your emotions.* Own your feelings.* Monitor your self-talk.* Respond sensitively when others communicate emotions.

17In summary (continued)

Anger management

* Calm down* Show mutual respect* Name the problem* Find solutions* Choose the best solution* Congratulate yourself* Review the solution that was picked

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* wikipedia.com

* Scherer R. "What are emotions? And how can they be measured?". Social Science Information, 2005* Dalgleish T. The emotional brain. Nature: Perspectives, 2004* The Tomkins Institute. "Applied Studies in Motivation, Emotion, and Cognition"* Drake R.A. & Myers L.R.. Visual attention, emotion, and action tendency: Feeling active or passive. Cognition and Emotion, 2006* Solomon R.. The Passions: Emotions and the Meaning of Life. Indianapolis, 1993* How Can I Control My Emotions? Megan Stern

* American American Association of Anger Management Providers (AAAMP)* British Association of Anger Management* Humaine Emotion-Research.net: The Humaine Portal: Research on Emotions and Human-Machine Interaction* PhilosophyofMind.net: Philosophy of Emotions portal

Sources and References 18

Slide Transcripts 19

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