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1
0
50
100
150
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250
300
350
1996 1997 1998 1999 2000 2001
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Label 3
AREAUnit of measure
*Footnote
Source: Source
2
50
40
30
20
10
Label 1
Label 2
Label 3
Label 4
Label 5
BARUnit of measure
*Footnote
Source: Source
3
50
40
30
20
10
50
40
30
20
10
Label 1
Label 2
Label 3
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Label 1
Label 2
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Label 5
TitleUnit of measure
TitleUnit of measure
BAR 2Unit of measure
*Footnote
Source: Source
4
40
30
20
10
5
50
40
30
25
15
55
50
45
30
25
Label 1
Label 2
Label 3
Label 4
Label 5
BAR BUTTEDUnit of measure
*Footnote
Source: Source
5
50
40
30
20
10
23
25
45
65
96
43
23
23
23
23
Label 1
Label 2
Label 3
Label 4
Label 5
000
000
000
000
000
Series Series
BAR STACKED
Series
Unit of measure
*Footnote
Source: Source
6
50
40
30
20
45
50
60
70
80
90
10
20
30
40
50Label 1
Label 2
Label 3
Label 4
Label 5
000
000
000
000
000
100%=Series Series
BAR STACKED 100%
Series
Unit of measure
*Footnote
Source: Source
7
0
100
200
300
400
500
600
700
0 50 100 150 200 250
TitleUnit of measure
TitleUnit of measure
Label 1
Label 2
Label 3
Label 4
Label 5
Label 6
BUBBLEUnit of measure
*Footnote
Source: Source
8
20
30
40
50
60
Label 1 Label 2 Label 3 Label 4 Label 5
COLUMNUnit of measure
*Footnote
Source: Source
9
Label 1 Label 2 Label 3 Label 4 Label 5 Label 1 Label 2 Label 3 Label 4 Label 5
TitleUnit of measure
TitleUnit of measure
COLUMN 2Unit of measure
*Footnote
Source: Source
10
20
30
40
50
60
40
50
60
70
40
50
60
70
80
30
Label 1 Label 2 Label 3 Label 4 Label 5
COLUMN BUTTEDUnit of measure
*Footnote
Source: Source
11
20 30 40 50 6020
2020
20
2020
30
40
50
2020
20
25
30
20
Label 1 Label 2 Label 3 Label 4 Label 5
Series
Series
Series
Series
000000
000
000
000
COLUMN STACKEDUnit of measure
*Footnote
Source: Source
12
30 35 4050
60
3035
40 20
202015
1020
1020 15 10 10 10
Label 1 Label 2 Label 3 Label 4 Label 5
Series
Series
Series
Series
100%= 000 000 000 000 000
COLUMN STACKED 100%Unit of measure
*Footnote
Source: Source
13
10
30
45
70
85
100
150
176
0
20
40
60
80
100
120
140
160
180
200
1990 1991 1992 1993 1994 1995 1996 1997
0
100
200
300
400
500
600
700
800
900
1,000
TitleUnit of measure
TitleUnit of measure
DUAL COLUMN LINEUnit of measure
*Footnote
Source: Source
14
0
20
40
60
80
100
120
140
160
180
200
1990 1991 1992 1993 1994 1995 1996 1997
0
100
200
300
400
500
600
700
800
900
1,000
TitleUnit of measure
TitleUnit of measure
DUAL LINEUnit of measure
*Footnote
Source: Source
15
0
100
200
300
400
500
600
1990 1991 1992 1993 1994 1995 1996 1997
Label 1
Label 2
Label 3
Label 4
LINEUnit of measure
*Footnote
Source: Source
16
45
20
15
10
10
Label 1
Label 2
Label 3
Label 4
Label 5
PIEUnit of measure
*Footnote
Source: Source
17
45
20
15
10
10
45
20
15
10
10
TitleUnit of measure
Label 1
Label 2
Label 3
Label 4
Label 5
TitleUnit of measure
Label 1
Label 2
Label 3
Label 4
Label 5
PIE 2Unit of measure
*Footnote
Source: Source
18
0
50
100
150
200
250
1990 1991 1992 1993 1994 1995 1996 1997
RANGE HIGH LOWUnit of measure
*Footnote
Source: Source
19
WATERFALL BAR
25
45
65
50
185
Label 1
Label 2
Label 3
Label 4
Label 5
Unit of measure
*Footnote
Source: Source
20
WATERFALL COLUMN
20
20
20
80
20
Label 1 Label 2 Label 3 Label 4 Label 5
Unit of measure
*Footnote
Source: Source
21
CYCLE 1
Text
Text
Text
Unit of measure
*Footnote
Source: Source
22
CYCLE 2
Text Text
Unit of measure
*Footnote
Source: Source
23
CYCLE 3
Text
Text
Text
Unit of measure
*Footnote
Source: Source
24
CYCLE 4
Text
Text
Text
Text
Unit of measure
*Footnote
Source: Source
25
CYCLE 5
Text
TextText
Text
Text
Unit of measure
*Footnote
Source: Source
26
CYCLE 6
Text
TextText
Text
TextText
Unit of measure
*Footnote
Source: Source
27
CYCLE 7
Text
Text Text
Text
TextText
Text
Unit of measure
*Footnote
Source: Source
28
CYCLE 8
Text
Text Text
Text
Text
TextText
Text
Unit of measure
*Footnote
Source: Source
29
Text
INCOMING
Text
Text
Text
Text
Text
Unit of measure
*Footnote
Source: Source
30
RIBBON
Text
Text
Text
Text
Text
Unit of measure
*Footnote
Source: Source
31
RING
TextText
Text
TextText
Unit of measure
*Footnote
Source: Source
32
UPON 2
Text
Text
Unit of measure
*Footnote
Source: Source
33
BLADES
Text
TextT
ext
Text
Unit of measure
*Footnote
Source: Source
34
BOX
Text Text
TextText
Unit of measure
*Footnote
Source: Source
35
BOX
Text Text
Text Text
Unit of measure
*Footnote
Source: Source
36
CONTINUOUS
Text
Text Text
Text Text Text
TextText
Unit of measure
*Footnote
Source: Source
37
CUTOUT
Text
Text Text
Text
Unit of measure
*Footnote
Source: Source
38
LINEAR A
Text
Text
Text
Unit of measure
*Footnote
Source: Source
39
LINEAR B
Text
Text
Text
Text
Unit of measure
*Footnote
Source: Source
40
LINEAR C
Text
Text
Text
Unit of measure
*Footnote
Source: Source
41
LINEAR D
TextText
Text
Unit of measure
*Footnote
Source: Source
42
LINEAR E
Text Text Text Text
Unit of measure
*Footnote
Source: Source
43
LINEAR F
Text
Text
Text
Unit of measure
*Footnote
Source: Source
44
LINEAR G
TextText
Text
Unit of measure
*Footnote
Source: Source
45
LINEAR H
Text
Text
Text
Text
Unit of measure
*Footnote
Source: Source
46
LINEAR I
Text Text
Unit of measure
*Footnote
Source: Source
47
LINEAR J
Text
Text
Text
Text
Unit of measure
*Footnote
Source: Source
48
LINEAR K
Text
Text
Text
Text
Text
Text
Unit of measure
*Footnote
Source: Source
49
LINEAR N
Text Text Text Text
Unit of measure
*Footnote
Source: Source
50
LINEAR P
Text
Text
Text
Unit of measure
*Footnote
Source: Source
51
LINEAR Q
Text Text
Unit of measure
*Footnote
Source: Source
52
PROPELLER
Text
Text
Tex
t
Unit of measure
*Footnote
Source: Source
53
STEP 5
Text
Text
Text
Tex
tText
Unit of measure
*Footnote
Source: Source
54
Text
Text
Text
Text
2 ON 1Unit of measure
*Footnote
Source: Source
55
Text
Text
Text
Text
Text
Text
AGAINSTUnit of measure
*Footnote
Source: Source
56
Text
Text Text Text
Text
AT WORKUnit of measure
*Footnote
Source: Source
57
Text Text
COUPLED HORIZUnit of measure
*Footnote
Source: Source
58
Text
Text
COUPLED VERTUnit of measure
*Footnote
Source: Source
59
Text Text
Text Text
FOCUSEDUnit of measure
*Footnote
Source: Source
60
New entrant
SuppliersIndustry competitors
Buyers
Substitutes
FORCES AT WORKUnit of measure
*Footnote
Source: Source
61
Text
Text
Text
PARALLELUnit of measure
*Footnote
Source: Source
62
Text
Text
Text
Text
SPLITUnit of measure
*Footnote
Source: Source
63
Text
SURROUNDUnit of measure
*Footnote
Source: Source
64
Text
Text
TWISTEDUnit of measure
*Footnote
Source: Source
65
Text Text
UP & AWAYUnit of measure
*Footnote
Source: Source
66
Text
Text
UP & DOWNUnit of measure
*Footnote
Source: Source
67
Restructuring framework
1
5
4 3
2
PENTAGONUnit of measure
*Footnote
Source: Source
68
Benefit
Price
Competitivedisadvantage
Competitiveadvantage
PRICE BENEFITUnit of measure
*Footnote
Source: Source
69
Appraise performanceand prospects
Developstrategy
Redesignpivotal jobs
Design the skillbuilding process
Assess changereadiness
Top downaction programs
Bottom up action programs
1
2
4
5
6
7
8
3
SMILE CHARTUnit of measure
*Footnote
Source: Source
70
GANTT10
<##>
<##> <##> <##> <##> <##> <##> <##> <##> <##> <##>Header
Text
Unit of measure
*Footnote
Source: Source
71
GANTT15
Header
Text
## ## ## ## ######################
##
Unit of measure
*Footnote
Source: Source
72
Text
Text
Text
Text
LEFT TO RIGHTUnit of measure
*Footnote
Source: Source
73
Text
Text Text Text Text
Process objectives
Text
Sub-objectives
STUDY OBJECTIVEUnit of measure
*Footnote
Source: Source
74
Text
Text
SCALEUnit of measure
*Footnote
Source: Source
75
Text
Text
SCALESUnit of measure
*Footnote
Source: Source
76
Text Text
Text Text
Text Text
Text
Tex
tT
ext
Tex
t
2X2Unit of measure
*Footnote
Source: Source
77
Tex
tT
ext
Text Text TextText
Text Text
Text Text
2X2 CUBEDUnit of measure
*Footnote
Source: Source
78
Text Text
Text Text
Text
TextTex
t
Tex
tT
ext
Text
Text Text
2X2 EXTENDEDUnit of measure
*Footnote
Source: Source
79
TextTextText
TextText
Text
2X2 TOWERUnit of measure
*Footnote
Source: Source
80
Text Text Text
Text Text Text
Text Text Text
Text Text Text
Text
Tex
tT
ext
Tex
t
Tex
t
3X3Unit of measure
*Footnote
Source: Source
81
Text Text Text
Text Text Text
Text Text Text
Text Text Text
Text
Text
Text
Text
Tex
tT
ext
Tex
t
Tex
t
3X3 EXTENDEDUnit of measure
*Footnote
Source: Source
82
Text
Text
DIFFRACTIONUnit of measure
*Footnote
Source: Source
83
Text
Text
Text
FLOW DOWNUnit of measure
*Footnote
Source: Source
84
Text Text
PASS THROUGHUnit of measure
*Footnote
Source: Source
85
Text
Text
Text
LEVEL 03Unit of measure
*Footnote
Source: Source
86
Text
Text
Text
Text
Text
Text
Text
Text
Text
LEVEL 09Unit of measure
*Footnote
Source: Source
87
Text
Text
Text
Text
LEVEL 04Unit of measure
*Footnote
Source: Source
88
Text
Text
Text
Text
LEVEL INVERTED 04Unit of measure
*Footnote
Source: Source
89
Text
Text
LEVEL INVERTED 02Unit of measure
*Footnote
Source: Source
90
Text
Text
Text
LEVEL INVERTED 03Unit of measure
*Footnote
Source: Source
91
Text
Text
Text
Text
Text
Text
Text
Text
Text
LEVEL INVERTED 09Unit of measure
*Footnote
Source: Source
92
Text
Text
2 AROUNDUnit of measure
*Footnote
Source: Source
93
Text
Tex
t
Text
Tex
t
Text
4 IN 1 SQUAREUnit of measure
*Footnote
Source: Source
94
Text
Text
Text Text
4 IN 1 TRIUnit of measure
*Footnote
Source: Source
95
Text Text
CROSS SECTIONUnit of measure
*Footnote
Source: Source
96
Text
Text Text
Text
Text Text
Text
HONEYCOMBUnit of measure
*Footnote
Source: Source
97
Text Text
Text Text
Text Text
Text Text
Text Text
JOINTUnit of measure
*Footnote
Source: Source
98
Text Text
Text
PYRAMIDUnit of measure
*Footnote
Source: Source
99
Text
Text
Text
Text
Text
Text
SIZES INUnit of measure
*Footnote
Source: Source
100
Text Text
Text Text
SPOTLIGHTUnit of measure
*Footnote
Source: Source
101
Text Text
VENN 2Unit of measure
*Footnote
Source: Source
102
Text Text
Text
VENN 3Unit of measure
*Footnote
Source: Source
103
0
50
100
150
200
250
300
0 50 100 150 200
SCATTER X & YUnit of measure
*Footnote
Source: Source
104
0
50
100
150
200
250
1990 1991 1992 1993 1994 1995 1996 1997
RANGE HIGH LOWUnit of measure
*Footnote
Source: Source
105
Text Text
Text Text
Tex
tT
ext
Text TextTex
tTex
t
2X2 CUBEDUnit of measure
*Footnote
Source: Source
106
2X2 TOWERUnit of measure
*Footnote
Source: Source
107
5PS MARKETING
Place PriceProduct Package Positioning promotion
Product offering
Unit of measure
*Footnote
Source: Source
108
Strategy Skills
SystemsStaff
Shared values
Structure
Style
7SUnit of measure
*Footnote
Source: Source
109
ARROW 3DUnit of measure
*Footnote
Source: Source
110
CUBES1 3DUnit of measure
*Footnote
Source: Source
111
CUBES2 3DUnit of measure
*Footnote
Source: Source
112
CUBES3 3DUnit of measure
*Footnote
Source: Source
113
Text
Text Text
Text
CUTOUT 3DUnit of measure
*Footnote
Source: Source
114
New entrant
SuppliersIndustry
competitorsBuyers
Substitutes
FORCES AT WORKUnit of measure
*Footnote
Source: Source
115
Text Text
Text Text
Text Text
Text Text
Text Text
JOINTUnit of measure
*Footnote
Source: Source
116
Text
Text
Text
Text
LEVEL SEPARATE 4Unit of measure
*Footnote
Source: Source
117
Text
Text
Text
LINEAR A 3DUnit of measure
*Footnote
Source: Source
118
Text
Text
Text
Text
LINEAR B 3DUnit of measure
*Footnote
Source: Source
119
Text
Text
Text
LINEAR C 3DUnit of measure
*Footnote
Source: Source
120
TextText
Text
LINEAR D 3DUnit of measure
*Footnote
Source: Source
121
Text Text Text Text
LINEAR E 3DUnit of measure
*Footnote
Source: Source
122
TextText
Text
LINEAR G 3DUnit of measure
*Footnote
Source: Source
123
Text Text
LINEAR I 3DUnit of measure
*Footnote
Source: Source
124
Text
Text
Text
Text
LINEAR J 3DUnit of measure
*Footnote
Source: Source
125
Text
LINEAR N 3D
Text Text Text
Unit of measure
*Footnote
Source: Source
126
Text
Text
Text
LINEAR P 3DUnit of measure
*Footnote
Source: Source
127
LINEAR Q 3D
Text Text
Unit of measure
*Footnote
Source: Source
128
Text Text
LINEAR Q 3DUnit of measure
*Footnote
Source: Source
129
PlanImplement
Support
LINKS 3Unit of measure
*Footnote
Source: Source
130
PERSPECTIVE 3DUnit of measure
*Footnote
Source: Source
131
Text
Text
Tex
t
PROPELLER 3DUnit of measure
*Footnote
Source: Source
132
RINGS 3DUnit of measure
*Footnote
Source: Source
133
Text
SCALE
Text
Unit of measure
*Footnote
Source: Source
134
Text
Text
SCALESUnit of measure
*Footnote
Source: Source
135
Text
Text
Text
Text
Text
Text
SIZES INUnit of measure
*Footnote
Source: Source
136
SPIRAL1 3DUnit of measure
*Footnote
Source: Source
137
Spiral
Brakes
Tube in tube
SPIRAL2 3DUnit of measure
*Footnote
Source: Source
138
Text Text
Text Text
SPOTLIGHTUnit of measure
*Footnote
Source: Source
139
Text
Text
Text
Text
Text
Text
STAIRCASEUnit of measure
*Footnote
Source: Source
140
STARS 3DUnit of measure
*Footnote
Source: Source
141
Text
Text
WIRE CUBESUnit of measure
*Footnote
Source: Source
142
Text
Text
Text
Text
Text
Text
Text
ARROWSUnit of measure
*Footnote
Source: Source
143
LEVEL 1
Text
Unit of measure
*Footnote
Source: Source
144
LEVEL 3
Text
Text
Text
Unit of measure
*Footnote
Source: Source
145
LEVEL 5
Text
Text
Text
Text
Text
Unit of measure
*Footnote
Source: Source
146
FLOW 4
Text
Header Header
Text
Header Header
Text Text
Unit of measure
*Footnote
Source: Source
147
Text
FLOW 6 TITLE
Text Text
Header Header Header Header Header
Text Text Text
Header
Text
Unit of measure
*Footnote
Source: Source
148
RING
TextText
Text
TextText
Unit of measure
*Footnote
Source: Source
149
UPON 2
Text
Text
Unit of measure
*Footnote
Source: Source
150
RIBBON
Text
Text
Text
Text
Text
Unit of measure
*Footnote
Source: Source
151
CONTINUOUS
Text
Text Text
Text Text Text
TextText
Unit of measure
*Footnote
Source: Source
152
CUTOUT
Text
Text Text
Text
Unit of measure
*Footnote
Source: Source
153
LINEAR A
Text
Text
Text
Unit of measure
*Footnote
Source: Source
154
LINEAR B
Text
Text
Text
Text
Unit of measure
*Footnote
Source: Source
155
LINEAR C
Text
Text
Text
Unit of measure
*Footnote
Source: Source
156
LINEAR D
TextText
Text
Unit of measure
*Footnote
Source: Source
157
LINEAR E
Text Text Text Text
Unit of measure
*Footnote
Source: Source
158
LINEAR F
Text
Text
Text
Unit of measure
*Footnote
Source: Source
159
LINEAR G
TextText
Text
Unit of measure
*Footnote
Source: Source
160
LINEAR H
Text
Text
Text
Text
Unit of measure
*Footnote
Source: Source
161
LINEAR I
Text Text
Unit of measure
*Footnote
Source: Source
162
LINEAR J
Text
Text
Text
Text
Unit of measure
*Footnote
Source: Source
163
LINEAR K
Text
Text
Text
Text
Text
Text
Unit of measure
*Footnote
Source: Source
164
LINEAR N
Text Text Text Text
Unit of measure
*Footnote
Source: Source
165
LINEAR P
Text
Text
Text
Unit of measure
*Footnote
Source: Source
166
LINEAR Q
Text Text
Unit of measure
*Footnote
Source: Source
167
PROPELLER
Text
Text
Tex
t
Unit of measure
*Footnote
Source: Source
168
STEP 5
Text
Text
Text
Tex
tText
Unit of measure
*Footnote
Source: Source
169
Text
Text
Text
Text
2 ON 1Unit of measure
*Footnote
Source: Source
170
Text
Text
Text
Text
Text
Text
AGAINSTUnit of measure
*Footnote
Source: Source
171
Text
Text Text Text
Text
AT WORKUnit of measure
*Footnote
Source: Source
172
Text Text
COUPLED HORIZUnit of measure
*Footnote
Source: Source
173
Text
Text
COUPLED VERTUnit of measure
*Footnote
Source: Source
174
Text Text
Text Text
FOCUSEDUnit of measure
*Footnote
Source: Source
175
New entrant
SuppliersIndustry competitors
Buyers
Substitutes
FORCES AT WORKUnit of measure
*Footnote
Source: Source
176
Text
Text
Text
PARALLELUnit of measure
*Footnote
Source: Source
177
Text
Text
Text
Text
SPLITUnit of measure
*Footnote
Source: Source
178
Text
SURROUNDUnit of measure
*Footnote
Source: Source
179
Text
Text
TWISTEDUnit of measure
*Footnote
Source: Source
180
Text Text
UP & AWAYUnit of measure
*Footnote
Source: Source
181
Text
Text
UP & DOWNUnit of measure
*Footnote
Source: Source
182
Text
Text
SCALESUnit of measure
*Footnote
Source: Source
183
Text
Text
DIFFRACTIONUnit of measure
*Footnote
Source: Source
184
Text
Text
Text
FLOW DOWNUnit of measure
*Footnote
Source: Source
185
Text Text
PASS THROUGHUnit of measure
*Footnote
Source: Source
186
Text
TextText
Text
4 BOX 3DUnit of measure
*Footnote
Source: Source
187
Text
BOUNCEUnit of measure
*Footnote
Source: Source
188
Text Text
CUBE WITH CIRCLESUnit of measure
*Footnote
Source: Source
189
Plan Implement Support
LINKS 3Unit of measure
*Footnote
Source: Source
190
PUZZLE
PURPOSE CONTENT
STYLE CONTACT
LAYOUT
Unit of measure
*Footnote
Source: Source
191
Text
Text
SEESAWUnit of measure
*Footnote
Source: Source
192
Text
Text
Text
Text
Text
Text
Text
Text
Text
DECISIONSUnit of measure
*Footnote
Source: Source
193
Text Text Text
LOOPSUnit of measure
*Footnote
Source: Source
194
TextText
TextText
TextText
ROLLERSUnit of measure
*Footnote
Source: Source
195
Text
Text
WAY THRUUnit of measure
*Footnote
Source: Source
196
Text Text
CROSS SECTIONUnit of measure
*Footnote
Source: Source
197
Text
Text
2 AROUNDUnit of measure
*Footnote
Source: Source
198
Text
Tex
t
Text
Tex
t
Text
4 IN 1 SQUAREUnit of measure
*Footnote
Source: Source
199
Text
Text
Text Text
4 IN 1 TRIUnit of measure
*Footnote
Source: Source
200
Text Text
CROSS SECTIONUnit of measure
*Footnote
Source: Source
201
Text
Text Text
Text
Text Text
Text
HONEYCOMBUnit of measure
*Footnote
Source: Source
202
Text Text
Text Text
Text Text
Text Text
Text Text
JOINTUnit of measure
*Footnote
Source: Source
203
Text Text
Text
PYRAMIDUnit of measure
*Footnote
Source: Source
204
Text
Text
Text
Text
Text
Text
SIZES INUnit of measure
*Footnote
Source: Source
205
0
50
100
150
200
250
1990 1991 1992 1993 1994 1995 1996 1997
RANGE HIGH LOWUnit of measure
*Footnote
Source: Source
206
The way managerscollectively behave with respect to useof time, attention,and symbolic actions
The people in the organization, consideredin terms of corporate demographics, not individual personalities
The organization chart and accompanying baggage that show who reports to whom and how tasks are both divided up and integrated
Those ideas of what is right and desirable (in corporate and/or individual behavior) which are typical of the organization and common to most of its members
The processes and procedures through which things get donefrom day to day A coherent set
of actions aimedat gaining asustainableadvantage over competition Capabilities
possessed bythe organizationas a whole asdistinct from theindividuals. Some companies perform extraordinaryfeats withordinary people
Staff
Systems Style
SharedValues
Structure
SkillsStrategy
2S-5SUnit of measure
*Footnote
Source: Source
207
Customer
Clients
Distributors
Competitors
Suppliers
3CS TRIANGLEUnit of measure
*Footnote
Source: Source
208
Skills
Sharedvalues
Strategy
Staff
Structure
Systems
Style
A coherent set ofactions aimed at gaining a sustainable advantageover competition
The organization chart andaccompanying baggage that showwho reports to whom and how tasks are both divided up and integrated
The people in the organization,considered interms of corporatedemographics, notindividual personalities
The way managers collectively behave with respect to use of time, attention and symbolic actions
The processes and proceduresthrough which things get donefrom day-to-day
Those ideas of what is rightand desirable (in corporateand/or individual behavior)which are typical of theorganization and commonto most of its members
Capabilitiespossessed bythe organizationas a whole asdistinct fromthe individuals.Some companiesperform extraordinaryfeats with ordinary people
3S-4SUnit of measure
*Footnote
Source: Source
209
Style
Structure
Staff
Strategy
Systems
Skills
Shared values
The way managers collectively behave with respect to use of time,attention and symbolic actions
Capabilities possessed by the organization as a whole as distinct from the individuals. Some companies perform extraordinary feats with ordinary people
Those ideas of what is right and desirable (in corporate and/or individual behavior)which are typical of theorganization and commonto most of its members
The processes and and procedures through which things get donefrom day-to-dayThe organization chart
and accompanying baggage that showwho reports to whom and how tasks are both divided up and integrated
The people in theorganization, considered in terms of corporate demographics, notindividual personalities
A coherent set of actions aimed at gaining a sustainable advantage over competition
7SUnit of measure
*Footnote
Source: Source
210
Co
mp
etit
ive
po
siti
on
Lo
wM
ediu
mH
igh
Product/market attractiveness
Low Medium High
BUSS PORTFOLIOUnit of measure
*Footnote
Source: Source
211
Change vision
Chief Executive
Leadership groups
Down the line
External constitution
Commitment
Conviction Courage
Capability
Individual activity
Enabling devices
CHANGE BOARDUnit of measure
*Footnote
Source: Source
212
Delta P Delta P
Vision andLeadership
OrganizationalInfrastructure
PerformanceMeasurement
PeopleDevelopment
Communications
Problem SolvingProcess • Client managers
(particularly middle management) haveskill to lead programimplementation
• Change in actual behavior
• Action plans sufficient to achieve goals
• Agreement on objectives by line management
• Management of high-involvement process
• Implementation ornear implementationof required structureand systems
• Flow of 2-way communications• People’s understanding, belief
and contribution to act on vision and action plans
• Accurate measurementof action and results
• Clear accountabilities• Early wins
Visible demonstrationof new vision andvalues by clientleadership
DELTA PUnit of measure
*Footnote
Source: Source
213
Nat
ural
ow
ner
Rel
ativ
e ab
ility
to e
xtra
ct v
alue
Low Medium
Value-creation potential in business unit
High
• Corporatecenter skills
• Business unit linkages
• Taxation/valuationdifferences
• Industry attractiveness• Competitive position• Restructuring/rationalization opportunities
“One
of t
he
pack
” Retain andgive toppriority
Retain andgive priority
Retain andmanage forcode orliquidate
Probablydivest
Divest Divest orliquidate
MACSUnit of measure
*Footnote
Source: Source
214
Business Strategy
Manufacturing Strategy
ConfigurationSystems
ResearchFocus
LaborPolicy
ProductDesign
Makevs.Buy
Organization
ProcessDesign
MANUFACTURING STRATEGYUnit of measure
*Footnote
Source: Source
215
3.
Create andpursue a unique
advantage 2.
Resegment the market to create a
niche
4.
Exploit uniqueadvantage
industrywide
1.Do more andbetter of the
same
When tocompete
STRAT GAMEBOARDUnit of measure
*Footnote
Source: Source
216
Stage 1 Stage 2
Stage 3
Stage 4
Value system
Strategic manage-ment
Externally orientated planning
Forecast based planning
Budget planning
Meet budget and schedule
Predict the future
Think strategically
Create the future
STRAT MANAGEUnit of measure
*Footnote
Source: Source
217
Selling margin
Contribution
Sales
Selling rateSalesAvailable selling time
Effectiveness
Contribution
Available selling time
Productivity
Contribution
Total selling costs
EfficiencyAvailable selling timeTotal selling costs
Utilization
Available selling time
Total sales time
Support intensity
Support costs
Total selling costs
Support leverage
Total sales time
Support costs
TREE PRODUCTIVITYUnit of measure
*Footnote
Source: Source
218
Maximizeshareholder
value
Growthroughculturalinitiative
Redeployassets
Improve corebusiness
performance
Grow throughacquisition
and/or merger
Adopt soundfinancingapproach
VALUE CREATIONUnit of measure
*Footnote
Source: Source
219
Restructuring framework
1
5
4 3
2
PENTAGONUnit of measure
*Footnote
Source: Source
220
Benefit
Price
Competitivedisadvantage
Competitiveadvantage
PRICE BENEFITUnit of measure
*Footnote
Source: Source
221
3.
Create andpursue a unique
advantage 2.
Resegment the market to create a
niche
4.
Exploit uniqueadvantage
industrywide
1.Do more andbetter of the
same
When tocompete
STRAT GAMEBOARDUnit of measure
*Footnote
Source: Source
222
Stage 1 Stage 2
Stage 3
Stage 4
Value system
Strategic manage-ment
Externally orientated planning
Forecast based planning
Budget planning
Meet budget and schedule
Predict the future
Think strategically
Create the future
STRAT MANAGEUnit of measure
*Footnote
Source: Source
223
Maximizeshareholder
value
Growthroughculturalinitiative
Redeployassets
Improve corebusiness
performance
Grow throughacquisition
and/or merger
Adopt soundfinancingapproach
VALUE CREATIONUnit of measure
*Footnote
Source: Source
224
Real
Perceived
Client’s relative ability to extract value
Corporate center skills
Linkages between business units
Financial ownership fit
Industry restructure
Internal controller
Shared resources
Transfer of capability
Vertical integration
Differences in tax position
Existence of non-cases objectives
Inefficiencies in financial markets
Difference in valuation technique
VALUE SOURCESUnit of measure
*Footnote
Source: Source