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BARUnit of measure

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BUBBLEUnit of measure

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COLUMNUnit of measure

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COLUMN 2Unit of measure

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Label 1 Label 2 Label 3 Label 4 Label 5

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100%= 000 000 000 000 000

COLUMN STACKED 100%Unit of measure

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TitleUnit of measure

DUAL COLUMN LINEUnit of measure

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DUAL LINEUnit of measure

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LINEUnit of measure

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PIEUnit of measure

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TitleUnit of measure

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PIE 2Unit of measure

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RANGE HIGH LOWUnit of measure

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WATERFALL BAR

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185

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Unit of measure

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WATERFALL COLUMN

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80

20

Label 1 Label 2 Label 3 Label 4 Label 5

Unit of measure

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CYCLE 1

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Unit of measure

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CYCLE 2

Text Text

Unit of measure

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CYCLE 3

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Unit of measure

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CYCLE 4

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Text

Unit of measure

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CYCLE 5

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TextText

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Unit of measure

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CYCLE 6

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TextText

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TextText

Unit of measure

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CYCLE 7

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TextText

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Unit of measure

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CYCLE 8

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Text Text

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TextText

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Unit of measure

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Text

INCOMING

Text

Text

Text

Text

Text

Unit of measure

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RIBBON

Text

Text

Text

Text

Text

Unit of measure

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RING

TextText

Text

TextText

Unit of measure

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UPON 2

Text

Text

Unit of measure

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BLADES

Text

TextT

ext

Text

Unit of measure

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BOX

Text Text

TextText

Unit of measure

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BOX

Text Text

Text Text

Unit of measure

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CONTINUOUS

Text

Text Text

Text Text Text

TextText

Unit of measure

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CUTOUT

Text

Text Text

Text

Unit of measure

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LINEAR A

Text

Text

Text

Unit of measure

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LINEAR B

Text

Text

Text

Text

Unit of measure

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LINEAR C

Text

Text

Text

Unit of measure

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LINEAR D

TextText

Text

Unit of measure

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LINEAR E

Text Text Text Text

Unit of measure

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LINEAR F

Text

Text

Text

Unit of measure

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LINEAR G

TextText

Text

Unit of measure

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LINEAR H

Text

Text

Text

Text

Unit of measure

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LINEAR I

Text Text

Unit of measure

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LINEAR J

Text

Text

Text

Text

Unit of measure

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LINEAR K

Text

Text

Text

Text

Text

Text

Unit of measure

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LINEAR N

Text Text Text Text

Unit of measure

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LINEAR P

Text

Text

Text

Unit of measure

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LINEAR Q

Text Text

Unit of measure

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PROPELLER

Text

Text

Tex

t

Unit of measure

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STEP 5

Text

Text

Text

Tex

tText

Unit of measure

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Text

Text

Text

Text

2 ON 1Unit of measure

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Text

Text

Text

Text

Text

Text

AGAINSTUnit of measure

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Text

Text Text Text

Text

AT WORKUnit of measure

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Text Text

COUPLED HORIZUnit of measure

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Text

Text

COUPLED VERTUnit of measure

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Text Text

Text Text

FOCUSEDUnit of measure

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New entrant

SuppliersIndustry competitors

Buyers

Substitutes

FORCES AT WORKUnit of measure

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Text

Text

Text

PARALLELUnit of measure

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Text

Text

Text

Text

SPLITUnit of measure

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Text

SURROUNDUnit of measure

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Text

Text

TWISTEDUnit of measure

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Text Text

UP & AWAYUnit of measure

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Text

Text

UP & DOWNUnit of measure

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Restructuring framework

1

5

4 3

2

PENTAGONUnit of measure

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Benefit

Price

Competitivedisadvantage

Competitiveadvantage

PRICE BENEFITUnit of measure

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Appraise performanceand prospects

Developstrategy

Redesignpivotal jobs

Design the skillbuilding process

Assess changereadiness

Top downaction programs

Bottom up action programs

1

2

4

5

6

7

8

3

SMILE CHARTUnit of measure

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GANTT10

<##>

<##> <##> <##> <##> <##> <##> <##> <##> <##> <##>Header

Text

Unit of measure

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GANTT15

Header

Text

## ## ## ## ######################

##

Unit of measure

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Text

Text

Text

Text

LEFT TO RIGHTUnit of measure

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Text

Text Text Text Text

Process objectives

Text

Sub-objectives

STUDY OBJECTIVEUnit of measure

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Text

Text

SCALEUnit of measure

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Text

Text

SCALESUnit of measure

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Text Text

Text Text

Text Text

Text

Tex

tT

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t

2X2Unit of measure

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Tex

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Text Text TextText

Text Text

Text Text

2X2 CUBEDUnit of measure

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Text Text

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Text

TextTex

t

Tex

tT

ext

Text

Text Text

2X2 EXTENDEDUnit of measure

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TextTextText

TextText

Text

2X2 TOWERUnit of measure

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Text Text Text

Text Text Text

Text Text Text

Text Text Text

Text

Tex

tT

ext

Tex

t

Tex

t

3X3Unit of measure

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Text Text Text

Text Text Text

Text Text Text

Text Text Text

Text

Text

Text

Text

Tex

tT

ext

Tex

t

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t

3X3 EXTENDEDUnit of measure

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Text

Text

DIFFRACTIONUnit of measure

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Text

Text

Text

FLOW DOWNUnit of measure

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Text Text

PASS THROUGHUnit of measure

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Text

Text

Text

LEVEL 03Unit of measure

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Text

Text

Text

Text

Text

Text

Text

Text

Text

LEVEL 09Unit of measure

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Text

Text

Text

Text

LEVEL 04Unit of measure

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Text

Text

Text

Text

LEVEL INVERTED 04Unit of measure

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Text

Text

LEVEL INVERTED 02Unit of measure

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Text

Text

Text

LEVEL INVERTED 03Unit of measure

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Text

Text

Text

Text

Text

Text

Text

Text

Text

LEVEL INVERTED 09Unit of measure

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Text

Text

2 AROUNDUnit of measure

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Text

Tex

t

Text

Tex

t

Text

4 IN 1 SQUAREUnit of measure

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Text

Text

Text Text

4 IN 1 TRIUnit of measure

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Text Text

CROSS SECTIONUnit of measure

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Text

Text Text

Text

Text Text

Text

HONEYCOMBUnit of measure

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Text Text

Text Text

Text Text

Text Text

Text Text

JOINTUnit of measure

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Text Text

Text

PYRAMIDUnit of measure

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Text

Text

Text

Text

Text

Text

SIZES INUnit of measure

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Text Text

Text Text

SPOTLIGHTUnit of measure

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Text Text

VENN 2Unit of measure

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Text Text

Text

VENN 3Unit of measure

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0

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300

0 50 100 150 200

SCATTER X & YUnit of measure

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0

50

100

150

200

250

1990 1991 1992 1993 1994 1995 1996 1997

RANGE HIGH LOWUnit of measure

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Text Text

Text Text

Tex

tT

ext

Text TextTex

tTex

t

2X2 CUBEDUnit of measure

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2X2 TOWERUnit of measure

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5PS MARKETING

Place PriceProduct Package Positioning promotion

Product offering

Unit of measure

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Strategy Skills

SystemsStaff

Shared values

Structure

Style

7SUnit of measure

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ARROW 3DUnit of measure

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CUBES1 3DUnit of measure

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CUBES2 3DUnit of measure

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CUBES3 3DUnit of measure

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Text

Text Text

Text

CUTOUT 3DUnit of measure

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New entrant

SuppliersIndustry

competitorsBuyers

Substitutes

FORCES AT WORKUnit of measure

*Footnote

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Text Text

Text Text

Text Text

Text Text

Text Text

JOINTUnit of measure

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Text

Text

Text

Text

LEVEL SEPARATE 4Unit of measure

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Text

Text

Text

LINEAR A 3DUnit of measure

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Text

Text

Text

Text

LINEAR B 3DUnit of measure

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Text

Text

Text

LINEAR C 3DUnit of measure

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TextText

Text

LINEAR D 3DUnit of measure

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Text Text Text Text

LINEAR E 3DUnit of measure

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TextText

Text

LINEAR G 3DUnit of measure

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Text Text

LINEAR I 3DUnit of measure

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Text

Text

Text

Text

LINEAR J 3DUnit of measure

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Text

LINEAR N 3D

Text Text Text

Unit of measure

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Text

Text

Text

LINEAR P 3DUnit of measure

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LINEAR Q 3D

Text Text

Unit of measure

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Text Text

LINEAR Q 3DUnit of measure

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PlanImplement

Support

LINKS 3Unit of measure

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PERSPECTIVE 3DUnit of measure

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Text

Text

Tex

t

PROPELLER 3DUnit of measure

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RINGS 3DUnit of measure

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Text

SCALE

Text

Unit of measure

*Footnote

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Text

Text

SCALESUnit of measure

*Footnote

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Page 135: graphs for pt

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Text

Text

Text

Text

Text

Text

SIZES INUnit of measure

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SPIRAL1 3DUnit of measure

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Spiral

Brakes

Tube in tube

SPIRAL2 3DUnit of measure

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Text Text

Text Text

SPOTLIGHTUnit of measure

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Text

Text

Text

Text

Text

Text

STAIRCASEUnit of measure

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STARS 3DUnit of measure

*Footnote

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Text

Text

WIRE CUBESUnit of measure

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Text

Text

Text

Text

Text

Text

Text

ARROWSUnit of measure

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LEVEL 1

Text

Unit of measure

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LEVEL 3

Text

Text

Text

Unit of measure

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LEVEL 5

Text

Text

Text

Text

Text

Unit of measure

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FLOW 4

Text

Header Header

Text

Header Header

Text Text

Unit of measure

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Text

FLOW 6 TITLE

Text Text

Header Header Header Header Header

Text Text Text

Header

Text

Unit of measure

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RING

TextText

Text

TextText

Unit of measure

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UPON 2

Text

Text

Unit of measure

*Footnote

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RIBBON

Text

Text

Text

Text

Text

Unit of measure

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CONTINUOUS

Text

Text Text

Text Text Text

TextText

Unit of measure

*Footnote

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CUTOUT

Text

Text Text

Text

Unit of measure

*Footnote

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LINEAR A

Text

Text

Text

Unit of measure

*Footnote

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Page 154: graphs for pt

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LINEAR B

Text

Text

Text

Text

Unit of measure

*Footnote

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LINEAR C

Text

Text

Text

Unit of measure

*Footnote

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LINEAR D

TextText

Text

Unit of measure

*Footnote

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LINEAR E

Text Text Text Text

Unit of measure

*Footnote

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LINEAR F

Text

Text

Text

Unit of measure

*Footnote

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LINEAR G

TextText

Text

Unit of measure

*Footnote

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LINEAR H

Text

Text

Text

Text

Unit of measure

*Footnote

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Page 161: graphs for pt

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LINEAR I

Text Text

Unit of measure

*Footnote

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LINEAR J

Text

Text

Text

Text

Unit of measure

*Footnote

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LINEAR K

Text

Text

Text

Text

Text

Text

Unit of measure

*Footnote

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LINEAR N

Text Text Text Text

Unit of measure

*Footnote

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LINEAR P

Text

Text

Text

Unit of measure

*Footnote

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LINEAR Q

Text Text

Unit of measure

*Footnote

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PROPELLER

Text

Text

Tex

t

Unit of measure

*Footnote

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STEP 5

Text

Text

Text

Tex

tText

Unit of measure

*Footnote

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Text

Text

Text

Text

2 ON 1Unit of measure

*Footnote

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Text

Text

Text

Text

Text

Text

AGAINSTUnit of measure

*Footnote

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Page 171: graphs for pt

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Text

Text Text Text

Text

AT WORKUnit of measure

*Footnote

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Text Text

COUPLED HORIZUnit of measure

*Footnote

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173

Text

Text

COUPLED VERTUnit of measure

*Footnote

Source: Source

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174

Text Text

Text Text

FOCUSEDUnit of measure

*Footnote

Source: Source

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175

New entrant

SuppliersIndustry competitors

Buyers

Substitutes

FORCES AT WORKUnit of measure

*Footnote

Source: Source

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176

Text

Text

Text

PARALLELUnit of measure

*Footnote

Source: Source

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177

Text

Text

Text

Text

SPLITUnit of measure

*Footnote

Source: Source

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178

Text

SURROUNDUnit of measure

*Footnote

Source: Source

Page 179: graphs for pt

179

Text

Text

TWISTEDUnit of measure

*Footnote

Source: Source

Page 180: graphs for pt

180

Text Text

UP & AWAYUnit of measure

*Footnote

Source: Source

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181

Text

Text

UP & DOWNUnit of measure

*Footnote

Source: Source

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182

Text

Text

SCALESUnit of measure

*Footnote

Source: Source

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183

Text

Text

DIFFRACTIONUnit of measure

*Footnote

Source: Source

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184

Text

Text

Text

FLOW DOWNUnit of measure

*Footnote

Source: Source

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185

Text Text

PASS THROUGHUnit of measure

*Footnote

Source: Source

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186

Text

TextText

Text

4 BOX 3DUnit of measure

*Footnote

Source: Source

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187

Text

BOUNCEUnit of measure

*Footnote

Source: Source

Page 188: graphs for pt

188

Text Text

CUBE WITH CIRCLESUnit of measure

*Footnote

Source: Source

Page 189: graphs for pt

189

Plan Implement Support

LINKS 3Unit of measure

*Footnote

Source: Source

Page 190: graphs for pt

190

PUZZLE

PURPOSE CONTENT

STYLE CONTACT

LAYOUT

Unit of measure

*Footnote

Source: Source

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191

Text

Text

SEESAWUnit of measure

*Footnote

Source: Source

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192

Text

Text

Text

Text

Text

Text

Text

Text

Text

DECISIONSUnit of measure

*Footnote

Source: Source

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193

Text Text Text

LOOPSUnit of measure

*Footnote

Source: Source

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194

TextText

TextText

TextText

ROLLERSUnit of measure

*Footnote

Source: Source

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195

Text

Text

WAY THRUUnit of measure

*Footnote

Source: Source

Page 196: graphs for pt

196

Text Text

CROSS SECTIONUnit of measure

*Footnote

Source: Source

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197

Text

Text

2 AROUNDUnit of measure

*Footnote

Source: Source

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198

Text

Tex

t

Text

Tex

t

Text

4 IN 1 SQUAREUnit of measure

*Footnote

Source: Source

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199

Text

Text

Text Text

4 IN 1 TRIUnit of measure

*Footnote

Source: Source

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200

Text Text

CROSS SECTIONUnit of measure

*Footnote

Source: Source

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201

Text

Text Text

Text

Text Text

Text

HONEYCOMBUnit of measure

*Footnote

Source: Source

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202

Text Text

Text Text

Text Text

Text Text

Text Text

JOINTUnit of measure

*Footnote

Source: Source

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203

Text Text

Text

PYRAMIDUnit of measure

*Footnote

Source: Source

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204

Text

Text

Text

Text

Text

Text

SIZES INUnit of measure

*Footnote

Source: Source

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205

0

50

100

150

200

250

1990 1991 1992 1993 1994 1995 1996 1997

RANGE HIGH LOWUnit of measure

*Footnote

Source: Source

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206

The way managerscollectively behave with respect to useof time, attention,and symbolic actions

The people in the organization, consideredin terms of corporate demographics, not individual personalities

The organization chart and accompanying baggage that show who reports to whom and how tasks are both divided up and integrated

Those ideas of what is right and desirable (in corporate and/or individual behavior) which are typical of the organization and common to most of its members

The processes and procedures through which things get donefrom day to day A coherent set

of actions aimedat gaining asustainableadvantage over competition Capabilities

possessed bythe organizationas a whole asdistinct from theindividuals. Some companies perform extraordinaryfeats withordinary people

Staff

Systems Style

SharedValues

Structure

SkillsStrategy

2S-5SUnit of measure

*Footnote

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207

Customer

Clients

Distributors

Competitors

Suppliers

3CS TRIANGLEUnit of measure

*Footnote

Source: Source

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208

Skills

Sharedvalues

Strategy

Staff

Structure

Systems

Style

A coherent set ofactions aimed at gaining a sustainable advantageover competition

The organization chart andaccompanying baggage that showwho reports to whom and how tasks are both divided up and integrated

The people in the organization,considered interms of corporatedemographics, notindividual personalities

The way managers collectively behave with respect to use of time, attention and symbolic actions

The processes and proceduresthrough which things get donefrom day-to-day

Those ideas of what is rightand desirable (in corporateand/or individual behavior)which are typical of theorganization and commonto most of its members

Capabilitiespossessed bythe organizationas a whole asdistinct fromthe individuals.Some companiesperform extraordinaryfeats with ordinary people

3S-4SUnit of measure

*Footnote

Source: Source

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209

Style

Structure

Staff

Strategy

Systems

Skills

Shared values

The way managers collectively behave with respect to use of time,attention and symbolic actions

Capabilities possessed by the organization as a whole as distinct from the individuals. Some companies perform extraordinary feats with ordinary people

Those ideas of what is right and desirable (in corporate and/or individual behavior)which are typical of theorganization and commonto most of its members

The processes and and procedures through which things get donefrom day-to-dayThe organization chart

and accompanying baggage that showwho reports to whom and how tasks are both divided up and integrated

The people in theorganization, considered in terms of corporate demographics, notindividual personalities

A coherent set of actions aimed at gaining a sustainable advantage over competition

7SUnit of measure

*Footnote

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210

Co

mp

etit

ive

po

siti

on

Lo

wM

ediu

mH

igh

Product/market attractiveness

Low Medium High

BUSS PORTFOLIOUnit of measure

*Footnote

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211

Change vision

Chief Executive

Leadership groups

Down the line

External constitution

Commitment

Conviction Courage

Capability

Individual activity

Enabling devices

CHANGE BOARDUnit of measure

*Footnote

Source: Source

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212

Delta P Delta P

Vision andLeadership

OrganizationalInfrastructure

PerformanceMeasurement

PeopleDevelopment

Communications

Problem SolvingProcess • Client managers

(particularly middle management) haveskill to lead programimplementation

• Change in actual behavior

• Action plans sufficient to achieve goals

• Agreement on objectives by line management

• Management of high-involvement process

• Implementation ornear implementationof required structureand systems

• Flow of 2-way communications• People’s understanding, belief

and contribution to act on vision and action plans

• Accurate measurementof action and results

• Clear accountabilities• Early wins

Visible demonstrationof new vision andvalues by clientleadership

DELTA PUnit of measure

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213

Nat

ural

ow

ner

Rel

ativ

e ab

ility

to e

xtra

ct v

alue

Low Medium

Value-creation potential in business unit

High

• Corporatecenter skills

• Business unit linkages

• Taxation/valuationdifferences

• Industry attractiveness• Competitive position• Restructuring/rationalization opportunities

“One

of t

he

pack

” Retain andgive toppriority

Retain andgive priority

Retain andmanage forcode orliquidate

Probablydivest

Divest Divest orliquidate

MACSUnit of measure

*Footnote

Source: Source

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214

Business Strategy

Manufacturing Strategy

ConfigurationSystems

ResearchFocus

LaborPolicy

ProductDesign

Makevs.Buy

Organization

ProcessDesign

MANUFACTURING STRATEGYUnit of measure

*Footnote

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215

3.

Create andpursue a unique

advantage 2.

Resegment the market to create a

niche

4.

Exploit uniqueadvantage

industrywide

1.Do more andbetter of the

same

When tocompete

STRAT GAMEBOARDUnit of measure

*Footnote

Source: Source

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216

Stage 1 Stage 2

Stage 3

Stage 4

Value system

Strategic manage-ment

Externally orientated planning

Forecast based planning

Budget planning

Meet budget and schedule

Predict the future

Think strategically

Create the future

STRAT MANAGEUnit of measure

*Footnote

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217

Selling margin

Contribution

Sales

Selling rateSalesAvailable selling time

Effectiveness

Contribution

Available selling time

Productivity

Contribution

Total selling costs

EfficiencyAvailable selling timeTotal selling costs

Utilization

Available selling time

Total sales time

Support intensity

Support costs

Total selling costs

Support leverage

Total sales time

Support costs

TREE PRODUCTIVITYUnit of measure

*Footnote

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218

Maximizeshareholder

value

Growthroughculturalinitiative

Redeployassets

Improve corebusiness

performance

Grow throughacquisition

and/or merger

Adopt soundfinancingapproach

VALUE CREATIONUnit of measure

*Footnote

Source: Source

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219

Restructuring framework

1

5

4 3

2

PENTAGONUnit of measure

*Footnote

Source: Source

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220

Benefit

Price

Competitivedisadvantage

Competitiveadvantage

PRICE BENEFITUnit of measure

*Footnote

Source: Source

Page 221: graphs for pt

221

3.

Create andpursue a unique

advantage 2.

Resegment the market to create a

niche

4.

Exploit uniqueadvantage

industrywide

1.Do more andbetter of the

same

When tocompete

STRAT GAMEBOARDUnit of measure

*Footnote

Source: Source

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222

Stage 1 Stage 2

Stage 3

Stage 4

Value system

Strategic manage-ment

Externally orientated planning

Forecast based planning

Budget planning

Meet budget and schedule

Predict the future

Think strategically

Create the future

STRAT MANAGEUnit of measure

*Footnote

Source: Source

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223

Maximizeshareholder

value

Growthroughculturalinitiative

Redeployassets

Improve corebusiness

performance

Grow throughacquisition

and/or merger

Adopt soundfinancingapproach

VALUE CREATIONUnit of measure

*Footnote

Source: Source

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224

Real

Perceived

Client’s relative ability to extract value

Corporate center skills

Linkages between business units

Financial ownership fit

Industry restructure

Internal controller

Shared resources

Transfer of capability

Vertical integration

Differences in tax position

Existence of non-cases objectives

Inefficiencies in financial markets

Difference in valuation technique

VALUE SOURCESUnit of measure

*Footnote

Source: Source