De-mystifying DevOps A Practitioner’s PerspectiveSept 2016

Promise

DevOps

The

Education Webinar Series

2

Joan WrabetzCTO

Edan EvantalVP, Engineering Shashi Kiran

CMO

PANELISTS

MODERATOR

Have Questions?

3

Agenda

• Introduction

• DevOps Framework

• Sandboxes and Quali CloudShell

• The Quali DevOps Journey• Challenges and Learnings

• The Road Ahead• Summary and Best Practices

4

01

02

03

Venture-funded start-up focused on DevOps andBizOps Automation

Delivers “Sandboxes” - Replicas of production environments

Strong Innovation DNA – Trusted by customersworldwide

About Quali

5

300+ customers – Cloud providers, Telcos,

Enterprises – across FSI, Retail, Healthcare and

Government

~115 employees in USA, Israel and Europe

focused on serving customers worldwide300+

Source: http://www.gartner.com/newsroom/id/2999017

By 2016, DevOps will evolve from a niche strategy employed by large cloud providers to a mainstream strategy employed by 25 percent of the Global 2000 organizations

How We View the DevOps Lifecycle

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Quali Cloud SandboxesBuilding Blocks for DevOps and BizOps Automation

Personalized replicas of production environments

Reservation

Self-Service with Sophisticated Modeling and Automation

BI and

AnalyticsDeploy

Anywhere

Set-up and

tear down

Environment

GUI or

API-driven

Connectivity

Applications and DataPhysical or Virtual Infrastructure

Orchestrate

DevOps and

BizOps

workflowsSecurity

“Full Stack”

On-Prem

or Hybrid

CloudMulti-tenant

Quali Cloud Shell – Industry –Leading Sandbox

Hybrid Infrastructure

Enable Self-Service

Environments with BI

and Analytics

Provide physical/virtual

Infrastructure &

Applications (Any DC/ Cloud)

Mode & Orchestrate

Full-Stack replicas of

Production Environments

Benefits of Sandboxes to DevOps

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Faster Release Cycles

Lower TCO

Reduced Ops Failures

Automate

Config. Setup and teardown

Integrate with CI/CD Toolsets

Decrease Risk

Dev/Test in Production Replicas

Expand scope Eg. Security

Reduce Cost

Efficient Resource Utilization

Quali Development Environment

50+ Engineers

15% Focused on DevOps

Development Tools

Source Control

Build

Virtualization / Cloud

Test

Dev/Test Sandbox

ALM

Collaboration

Stage 1 – Implement Agile SCRUM

Implement

Agile

Quali

DevOps

Journey

7 1

2

3

4

5

6

FIX

ISSUE

• 2 weeks “sprints” create planning overhead

• QA and test cycle = 50% of release bloat.

• Definition of “done”

• Shift to 4 wk. sprints to automate tests

• Implemented Kanban with short weekly planning

We Implemented Agile Scrum framework fully

Quali Lean Development Process Today

Product Backlog Backlog grooming

“Next“ stories

Daily Scrum

Meeting – Release

Kickoff

Weekly

planning

4 weeks

Sprint

Review and Retrospective

Potentially Shippable

Product Increment

14

Efficiency 2X productive

• Agile Development

• Kanban planning

• Paired code reviews

1

Stage 2 – Increase % Automation

Implement

Agile

Increase

AutomationQuali

DevOps

Journey

7 1

2

3

4

5

6

FIX

ISSUE

• Only 40% tests automated• Escape defects

• Reduce UI testing• Implemented zero bug policy• Quality sprints – zero bug

baseline release

Test Automation Composition

UI

Integration

Unit

10’s

100’s

1000’s

UI

Integration

Unit100’s

10’s

100’s

3 Years Ago Today

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• Agile Development

• Kanban planning

• Paired code reviews

• Zero bug policy

2

Test

Automation85%

Continuous testing 2

Stage 3 – Get Real Customer Input

Implement

Agile

Increase

Automation

Customer

Input

Quali

DevOps

Journey

7 1

2

3

4

5

6

FIX

ISSUE

• INTERNAL sprint demos at end of 4 week releases. No customer input till EA too late to make changes

• EXTERNAL sprint demos to field and delivery

• CloudShell sandbox for realistic config., training and customer roadshows

Field Training and customer

demos with CloudShell

sandboxes

3

EA

Feedback

Months to

Weeks

Stage 4 – Move to DevOps

Implement

Agile

Increase

Automation

Customer

Input

Move to

DevOps

Quali

DevOps

Journey

7 1

2

3

4

5

6

FIX

ISSUE

• Obtain immediate Developer feedback.

• Integrate CI/CD

• Create CI Pipeline Shift left• Created CloudShell sandboxes

mirroring customer environments added to automated test flow

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Continuous testing Developer

Feedback

Weeks to

Minutes

Continuous Integration

Cloud Sandboxes

4

Stage 5 – Engage Customer and Partner Dev.

Implement

Agile

Increase

Automation

Customer

Input

Move to

DevOps

3rd Party

Developers

Quali

DevOps

Journey

7 1

2

3

4

5

6

FIX

ISSUE

• Get customers and partners to contribute to “shell” development

• Collaborate - Distributed teams

• Open Source “Shells” on GitHub• DevOps pipeline moved to

GitHub for open participation• Developer version• Simpler documentation• API for 3rd party/ community

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Open

Source

10X Innovation

Velocity

• Open Source Shells

• Source Code in GitHub

• Dev tools and docs

• API driven

5

Stage 6 – Getting to GA Faster

Implement

Agile

Increase

Automation

Customer

Input

Move to

DevOps

3rd Party

Developers

GA Release

Quality Quali DevOps

Journey

7 1

2

3

4

5

6

FIX

ISSUE

• 3-month releases• No continuous deployment• Impacts new feature velocity

• Live staging for EA customers• Interim builds – with features in

development• CloudShell demos on AWS –

experiment on early-stage builds

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Customer

Sat.30% Increase

Customer Staging Sites

Demos of latest build to

EA customers speeds GA6

Stage 7 – Increase Responsiveness

Increase

ResponsivenessImplement

Agile

Increase

Automation

Customer

Input

Move to

DevOps

3rd Party

Developers

GA Release

QualityQuali

DevOps

Journey

7 1

2

3

4

5

6

FIX

ISSUE

• Continuous Deployment• New features and bugs cause

disruption or get delayed by 3 months

• Series of optimizations in progress

The Quali DevOps Journey … So Far

Increase

ResponsivenessImplement

Agile

Increase

Automation

Customer

Input

Move to

DevOps

3rd Party

Developers

GA Release

QualityQuali

DevOps

Journey

7 1

2

3

4

5

6

2X Efficiency Increase

85% Test Automation

EA Feedback: Months to

Weeks

Developer Feedback:

Week to Minutes

Work in Progress

30% Increase in

Customer Satisfaction

10X Innovation Velocity

DevOps Progress Board

To Do In Progress Done (?)

Eliminate release planning - only

feature level planning

Flexible CD for non-SaaS

Deployments

Deliver customer code non-disruptively on-

premise or in the cloud

Fixed scrum team allocation. No pre-planned backlogs

100% Continuous Integration

DevOps Style Innovation

Customer and Partner

Engagement

Feature velocity and Faster EA customer

feedback

Community scaling.

Test Automation

DevOps Best Practices – It is a Journey!

Focus on Agile Development1

Take an “Automation-First” Approach – CI/ CD2

Define end-goals. Leverage Cloud Sandboxes to

Accelerate and De-risk the journey.3

Successful pioneers like Netflix, Etsy and Amazon took 5+ years to get CD (We are in year 3).

Q & A

Future Educational Webinars

1. Accelerate Hybrid Clouds with Sandboxes

2. Enhancing Security with Cyber Ranges

3. Cloud Sandboxes – Building blocks for DevOps Automation

4. Digitization – Key to Business Transformation

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