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AUA Yorkshire and North East Conference University of York 2013 Age Diversity in the Workplace : Is there an art to managing multiple generations with multiple work skills and styles? Jayne Barker and Linda Hudson University of Sheffield © The University of Sheffield

Yorkshire and North East Conference '13 - Age diversity in the workplace, Jayne Barker and Linda Hudson

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  • 1.AUA Yorkshire and North East Conferen University of York 2013Age Diversity in the Workplace : Is there an art to managing multiple generations with multiple work skills and styles? Jayne Barker and Linda Hudson University of Sheffield The University of Sheffield

2. Introductions Jayne Barker AUA Fellow and former AUA Council memberDepartmental Manager/Professional Services Head Department of Human Communication Sciences Faculty of Medicine, Dentistry & Health University of Sheffield Linda Hudson AUA Branch Co-ordinator Faculty Projects and Staff Development Officer Faculty of Medicine, Dentistry and Health University of Sheffield The University of Sheffield 3. Learning Aims Discuss trends in age-diversity across the workforce Outline the benefits for institutions in effectively harnessing an age-diverse workforce Debate impact of similarities/differences across workforce generations Explore methods of fully engaging the workforce through individual and team development The University of Sheffield 4. 2013 Workforce incorporates.. Traditionalists/Veterans Baby Boomers Generation X Generation Y1920 1945 1945 - 1964 1965 - 1980 1981 2000(based on Morris Masseys generational theory circa. 1970s)Conflict in workplace dynamics? The University of Sheffield 5. Generations at work The University of Sheffield 6. Society and work culture is evolving ... By 2025*:2025 Generational Workforce ProjectionBaby Boomers 40%Gen Y 40%Gen X 20 %Baby Boomers & Gen Y will make up 80% or more of workforce; Generation X will never have the majority spot in the workplace (squeezed to just 20%) potential skills vacuum in middle management & leadership? UK Population to rise by around 9.6 million by 2037 (according to Office of National Statistics) The University of Sheffield 7. Celebrate diversity and source common ground for engagement: Different generations CAN share values Harness experience (from a steady hand to an innovator) Utilise the diversity of a team to breed reliability, commitment and motivation Advocate flexibility/understanding in terms of working practices (where contractual arrangements allow) Gen X & Y with young siblings, boomers with elderly parents, etc Recognise loyalty means something different across generations Managers need development to keep on top of their game The University of Sheffield 8. What do you think? Do you think customer needs, interaction and work styles differ in different generations? Do you think your colleagues/Institution understand how work is done differently in different generations?GROUP DISCUSSION (20 minutes) Consider the handout on Generational stereotypes. 1. What are the key issues of Age Diversity for your team/organisation? 2. How does your institution engage its workforce? 3. What measures would you put in place to improve individual and team effectiveness? 4. What obstacles are in the way? Each group to feedback for sharing ideas and good practice The University of Sheffield 9. What is happening at The University of Sheffield Leadership and career development at University level: The Sheffield Professional: career pathways, secondments, networking, personal development, focus groups, developing and embracing values The Sheffield Leader (levels 1-4): impact groups to address institutional issues, staff exchanges, access to resources New management policies and toolkits Juice Wellbeing Work/life balance (Equality & Diversity issues via Athena Swan) Apprenticeships Investors in People The University of Sheffield 10. What is happening in the Faculty of Medicine, Dentistry and Health Leadership and career development at Faculty level: Establishment of a Faculty training and development group GROW Programme (Mentoring scheme for professional services expanded across 3 faculties) Creation of a Training Fund allowing access to external learning and development events Dedicated away day Bite-size workshops on key topics Special Interest Groups (SIGS): Google/REF/excel/HR/technical/PGR & PGT Cross-Dept/Faculty Task & Finish Groups The University of Sheffield 11. Faculty Outcomes: 93 mentor/mentee applications to the GROW programme 2012/2013 150 delegates attended the annual learning and development event entitled Working together: Create Excellence 45 applications received to the Faculty Training Fund 40 awards totalling 11,253 activity included conference attendance, CIMA certificate in business accounting, AAT accounting qualifications, Open University modules and taught programmes The University of Sheffield 12. Everyone benefits from age diversity in the workplace Each generation brings: New ideas and thinking Attributes and attitudes that have value Diverse skills and strengths Enhanced and diverse networking opportunities Benefits of lifelong learning The University of Sheffield 13. Summary There is no magic wand for engaging the workforce! Successful institutions recognise the value of individuals and exploit the diversity across workforce generations to their advantage Organisations need to excite and inspire the workforce with ongoing opportunities for development and support to undertake that development - essential for institutional success We should advocate more collaboration to build experience across teams and offer development opportunities for ALL individuals Support Managers with training in leadership fundamentals to inspire others The workforce is our most valuable resource! The University of Sheffield 14. Have we achieved our Learning Aims? Discuss trends in age-diversity across the workforce Outline the benefits for institutions in effectively harnessing an age-diverse workforce Debate similarities/differences across workforce generations Explore methods of fully engaging the workforce through individual and team development The University of Sheffield 15. Thank you for listening and for your contribution to this session. Our contact details: Jayne Barker [email protected] Hudson [email protected] The University of Sheffield