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Using Social Media to Transform Communities NASPA Western Regional Conference Wednesday 7:45 am - 8:45 am Platinum 7 #NASPAwrc @josieahlquist @gracebagunu @JoeSabado

Using Social Media to Transform Communities

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This session was offered at the 2014 NASPA Western Regional Conference. It provided participants understanding of social media research and best practices, exploring its’ use at three levels in order to build and transform communities: community of practitioners, campus community, and personal learning communities. Whether you are a novice or proficient social media user, the information assists educators to imagine endless possibilities online. Surface level, social media platforms may appear to be only for recreational or ‘social’ uses. Further, many departments in higher education may solely focus their efforts on these sites for marketing efforts. This session challenged the way educators view and use digital platforms in our own personal lives, professional development, campus community and higher education global outreach. With advanced usage and awareness, student affairs educators can tap into resources and networks that will build the capacity for transforming communities for their own personal and professional growth, a stronger campus community, as well as the advancement of the field of higher education.

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Using Social Media to Transform Communities

NASPA Western Regional Conference

Wednesday 7:45 am - 8:45 am Platinum 7

#NASPAwrc

@josieahlquist @gracebagunu @JoeSabado

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The Transformative Power

of :

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Isla Vista Tragedy & Gaucho Community

UCSB Division of Student Affairs Program (CommCollab)

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May 23, 2014 – Isla Vista Tragedy

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A week of healing … coming together

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May 25th - Candlelight Vigil

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Memorial at UCSB Harder Stadium

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May 28th - Paddle Out Memorial

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May 30th - Alumni Gaucho Pride

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Support from other schools

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Support from the White House

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UCSB Responds

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UCSB Responds

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Three Levels of Social Media Community

• Campus Community (Local)

• Community of Practice (Global)

• Personal Learning Networks (Individual)

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Students create their own communities, and as institution, the challenge/opportunity is how do we:

Campus Community (Local)

• gain insight of students issues & thoughts,

• participate in the conversations,

• offer our help when needed,

• shape the conversations…

and meet where the students are.

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• promote division’s mission / consistent message

• promote use of social media for communication with our

students and other customers

• provide tools (Emma, Adobe Creative Suite, Google Analytics,

Facebook app (Uversity),…)

• train staff with writing, presentation skills, production of video,

graphics, and social media use

• oversee student media internship (Student Affairs Media

Internship Program – SAMI)

GOAL: Serving, working with, and communicating with

our students and other customers where they are.

UCSB Student Affairs Communication Collaborative (CommCollab)

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CommCollab Monthly Trainings

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Emma mass emailing software service - Analytics

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Facebook App - Uversity

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E-mail and Social Media Analytics

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Facebook App – Uversity (Admin functions)

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Facebook App – Keyword alerts

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SAMIs: Student Affairs Media Interns

Video interns:Brendan ByrneAja MarshallAhjaleah PriceStefan LeJoe ArciniegaMark EstefanosCarter Hiyama

Photography

interns:

Lindsay Tackett

Stefan Le

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SAMI - videos

https://www.youtube.com/watch?v=e45qR9t3WLE

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Student Affairs / Students Partnership

https://www.youtube.com/watch?v=VHrpq2oTju8

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The “I Heart UCSB”

campaign is a student-

led initiative,

established in 2013,

with the goal of

improving UCSB’s

internal image and

celebrating Gaucho

traditions with unity

and renewed pride.

During the summer of

2014, student leaders

expanded the campaign

to include the “I Heart

UCSB” pledge, written

by students, for

students. The pledge

was introduced earlier

this fall by AS President

Ali Guthy at New

Student Convocation.

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Community of Practice

Why?• to build a sense of community

• to share knowledge

• to provide an opportunity for engagement

How?• using various social media platforms

• posting content

• engaging in dialogue

What?• to transform the community (specifically the NASPA community) through

knowledge, engagement, and dialogue.

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Personal Learning Communities

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#sachat

#satech

#edtech

#digitaled

#edusocmedia

#Casesmc

#emchat

#fachat

#salead

#SLchat

#WLsalt

#sagrad

#sadoc

#sapro

#safit

#sareads

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Student Activities Professionals

NASPA Technology Knowledge

Community

Student Affairs Professionals

Student Affairs Runners

Student Affairs Faculty

ASHE

ACUI

ACPA

Inside Higher Ed

NASPA

NACA

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Higher Ed Live

Student Affairs Live

Higher Education

Student Affairs Chat

Edtech

Social Media – Higher Ed

SAlead

Technology in Student Affairs

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Student Affairs Collective

The Student Affairs Feature

Student Affairs Women Talk

Tech

Student Affairs Fitness

Student Leader Collective

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Poll Everywhere Questions

1. Why does social media transform communities at this level?

2. How might the use of social media be taken up differently at this

level?

3. What additional questions come up for you about social media

use at this level?

Social Media Transforming Communities

• Campus Community (Local)

• Community of Practice (Global)

• Personal Learning Networks (Individual)

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Pollev.com/naspa6some

From any browser

776998 <your response>

From a text message

1. Why does social media transform communities at this level?

37607

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Pollev.com/naspa6some

From any browser

776996 <your response>

From a text message

2. How might the use of social media be taken up differently at this level?

37607

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Pollev.com/naspa6some

From any browser

776997 <your response>

From a text message

3. What additional questions come up for you about social media use at this level?

37607

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Call to Action!

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Questions Josie Ahlquist @josieahlquist

www.josieahlquist.com

Grace Bagunu@gracebagunu

Joe Sabado@joesabado

www.joesabado.com