Embed Size (px)
Citation preview
Ministerial Debate on e-Inclusion Policy
• UK online centres– over 6000 centres– Largest publicly-
funded digital inclusion initiative in UK
– two thirds users socially excluded
– over 3m users (+11m library ICT sessions)
• www.myguide.gov.uk– a software interface
to internet– designed for those
who can’t or won’t use the internet
– designed and proto-typed with users
– 87% user satisfaction
e-Inclusion changes people’s lives
Technology use increases with wealth2/3 of non-users are economically inactive 62% of people without a qualification are non-users, compared to 6% with a degree75% of socially excluded people are not online
Digital and social exclusion are linked
Social and digital exclusion (in the total UK population)
24% 56%
15% 5%
Non-internet user Internet user
Socially included
Socially excluded
e-Inclusion journey
From digital and social inclusion
Through learning To confident e-citizen
• Outreach• Marketing• Inspiration• Personal• Support
• Basic computing and internet skills• Access to online information• Simple e-government• Literacy tasters and assessments
• Advanced internet skills• Online transactions• Advice and guidance • Further learning• Steps towards employment•Jobs
The big picture
• macro economics
The economic calculator to measure the value of digital inclusion (over a three year period 2008-11)
GDP boost
per new
digital citizen
Number of new
digital citizens
Total boost to GDP over CSR
Model 1: eGEP (Gov3/UK online centres)
£229 7,000,000 £1,603,000,000
Model 2: Citizen focused(FreshMinds/UK online centres)
£288 7,000,000 £2,016,000,000
Model 3: ICT Industry (Gov3/UK online centres)
£237 7,000,000 £1,659,000,000
Model 4: Service transformation(UK online centres)
£304 7,000,000£2,128,927,500
Average (although is compound) £265 £1,851,731,875
It doesn’t …… most decisions are made at a departmental level
How does this help?
Government usually works in departments
Education Health Employment
20 social impact demonstrator projects (£2.1m)1 Project in East London targeting families in poverty with no access to the internetFree recycled computer and six months internet in the home, with home support and training sessions
Education
Single mother with two daughters aged 12 and 8Couldn’t afford a computer, keen to know what children are learning aboutNow uses internet for: homework, job search, health, writing to MP (member of parliament)“It’s great Rhianna isn’t being left behind or left out now, but there are still kids in her class that don’t have computers at home. Rhianna invites them round to our house to use ours!”
A mother’s story: East London
Vision of home access to a computer device and the internet for all school aged children Partnership of Government, industry and parentsValue to citizen: £120,000, achievement at age 16Value to citizen: £82,475, achievement at age 18Cost saving to Government: £26,300 saving per persistent truant now attending school
Home Access Taskforce (proposed)
Social Impact Demonstrators Measurement framework
Social impact of digital inclusion
ICT proficiencyAccess Use Familiarity Confidence
Social proficiencySelf-confidence
Families and friendsCivic engagement
Social capital
Cognitive proficiencyLiteracy
NumeracyVisual literacy
Human capital
Improved life chancesIncome Employment Health Education Housing Crime Living environment
Improvements for communities: greater cohesion, greater participation (70% happy to vote online)
Improvements for citizens: self esteem, confidence, employment (10% found work), family, 81% benefit to life
The social value
