Diversity Interventions

CELEBRATING HUMANITY INTERNATIONALCommunication, Diversity Management, Team Building, Team Conflict Resolution,

Diversity Speakers.

At the level of respect, all people are equal. A & B Moore – 2001

www.celebrating-humanity-projects.com, PO Box 1550 – Witkoppen – 2068

Johannesburg.info@africa-dreams.com www.africa-dreams.com

079 643 4457

Greetings!

Molweni, Goeie dag, Good day, Guten Morgen, Sanibonani, As salaamu alaikum, Avuxeni, Thobela, Lotjhani,

Ndi matsheloni, Kusile, Hola, Dumelang!

Ola, Howdy, Kia ora, Bonjour, Habari gani, Bhotani, Ni hao ma, Konichiwa, Shalom, Namaste,

Vannakam, Hola, Ndaa, Muli-uli, Muli-shani, Walale po, Mwabuka buti, Mwuli bwanji, Heita, Namaskar, Kemcho, Yassou, Namaskarum,

Haribol, Narayan, Howzit, Ciao, Dobra jutra, Peace, G'day, Dobri den

and the top of the morning to you!

Standing at a Crossroads.

Businesses and organizations that are under pressure to transform their teams, are often challenged by the wealth of

“solutions” offered, by companies. Some are great - and many are doomed to failure.

If you are about to choose a diversity programme, your team is at a crossroads of danger and opportunity.

The danger lies in choosing the wrong interventions. This can bring divisions and discontent.

The right choice will bring huge opportunities to build individuals, teams and the company,

whilst reaping great rewards, together.

Diversity InterventionsOutcomes Required

“Diversified environment, where all employees feel the same about their workplace.”

Dudu Letseli - HR General Manager, Rheinmetall Denel Munition, in the original proposal request.

“Put people together in a way that will have them bouncing ideas off each other,

befriending each other, and taking care of each other,

and suddenly they are coming to you, not with gripes and problems,

but with solutions and great ideas.”

Richard Branson, in his book, “Business Stripped Bare.”

The challenges to building diversity understanding and opportunities

“Diversity and Inclusion” is sometimes a challenge to older established uni-cultural teams. Any form of change is often rejected.

Traditional “Diversity training” is often seen as a threat to the status quo.

Any top-down intervention is often far less effective than a participative process.

Intellectually learned diversity skills often do not “stick.” What is remembered is more “interesting” than a working skill.

Multi-diverse team members often hang out with their own “groups.” This serves to “confirm who they are”, and does little to grow them.”

Without active diversity understanding, teams cannot fully work together, nor can they connect effectively with their diverse clients.

Opportunities to expand horizons through understanding Diversity.

The right interventions have the effect of:-

Reducing management stress.

Removing conflict, gossiping, and back stabbing from the workplace.

Improving professionalism, productivity, communication, interaction and accountability.

Expanding markets, increasing their profits and enjoying the journey!

Positive change comes through willing people.

Teams that delight in their work environment will love change and continuously seek opportunities through the diversities – of your team,

clients and suppliers.

Some Expected OutcomesA strong environment of mutual respect.

Open, clear and effective communication and interaction skills.

Effective understanding of people, cultures, traditions, religions, commonalities and uniqueness.

Accountability, ownership and responsibility for self, team and organisation.

Environment of solution-finding and praise.

Understanding attitudes and their effects on relationships.

Conflict resolution skills to prevent challenges within business and home relationships.

Leadership skills and understanding, to motivate, and get the best out of teams, colleagues and clients.

United, motivated and professional teams and teamwork.

TestimonialsAt the Level of Respect All People are equal! A & B Moore 2001

Namdeb Diamond Mining Corporation’s General Manager - Chris Sivertsen “Arthie and Brian and their whole team really live their

message; they truly walk the talk.

And the message “At the level of Respect, all People are Equal” is such a powerful one, a message that appeals to all

employees in every company.

They personally touched every person who attended their Diversity Training sessions, and this facilitated each of us to get emotionally and conceptually closer to our colleagues. ” (2500

people trained)

Eskom Ltd – Ellisras (Feedback after 15 months)- “”Communication, respect and ownership improved from all sides by 100%. The respect between different race groups has been restored and some of the people who were negative have changed so much that they have been promoted to higher positions with greater responsibility.”

Testimonial – International and South African Team

On behalf of the U.S. Consulate General in Durban, I write to extend our appreciation for an

unparalleled experience in cultural sensitisation and team-building!

The 2 day session made our diverse team stronger and more supportive of one another.

This (team building) was by far the most meaningful and effective

in fostering good communication, mutual respect and a strong spirit of cooperation amongst our multi-cultural staff.

Jill Derderian - Consul General

An unparalleled experience in cultural sensitisation and team-building!

Varying Diversity Conventions• Clarity.• Business Protocol.• Culture.• Communication styles.• Decision-making process.• Etiquette• Festivals.• Generation.• Language.• Logic.• Nationality.• Planning and Control.• Values and Principles.• Personalities.• Thinking Styles.• Traditions.• Ubuntu/ Duty.• Work Styles. • Work Culture.

• Ancestral beliefs.• Attitude.• Body Language.• Body Space.• Customs.• Dress.• Drink.• Education.• Family Structures. • Food.• Funerals.• Greetings.• History.• Individual Diversity.• Position.• Proverbs.• Religions.• Time• Upbringing.• Weddings.

At the level of respect, all people are equal! A & B Moore – 2001.

Challenges to building Professional, Powerful and United Teams.

Fun personality - loves to have fun,loses keys every so often. Works

best when work is enjoyable. Shutsdown when li fe is not fun.

SanguineFun, Party Lover

Take charge personality, loves success &praise, likes control, works best when in

charge. Sometimes neglects to involve others.

CholericTake Charge Personality

Perfectionist personality, loves order,needs detail and information, worksbest when “in the know” and shuts

down when there is not enoughinformation..

MelancholicPerfectionist

PhlegmaticPeaceful Personality

Peaceful. Good listener. Backbone of theorganization. Sensitive. Performs well

when feels safe. Shuts down when threatened.

Personality Types

GIVE DIRECTIONSIN WRITING AND/ OR WORDS. WITHSTREET NAMES,

TRAFFIC LIGHTS, T J UNCTIONS

WORDS USEDMISSION, STORY,LISTEN TO ME,HEAR, SPEAK,

HEAR, TELL, SAY.“HOW DOES THISSOUND TO YOU?”

“ G O D O WN U M B IL O RO A D , Y O U WI L L C R O SS O V E R F R AN C O I S & M A C DO N A L D, K EE P LE FT ATT HE F O RK T O G A L E S TR E E T. CR O S S O VE R 6T RA F FI C LI G H TS U N TI L Y O U G ET TO B E RE AR O A D , G O LE F T. K E E P O N G O I NG P A ST AB O U T 5T RA F FI C LI G H TS U N TI L T H E R O A D J O I NS TH E N 3 -I T I S A B O U T 60 0 K M S T O JH B , F R O M TH E R E. ”

LEARNERS TALKLOTS!

AND LOTS AND LOTS!

NON-DOMINANT SIDE

LOOK FOR INF0 LEARN BEST, THROUGH

Words, Rhymes,Listening, Audio

training materials.Word-based Mind maps

Learning StylesAudio

GIVE DIRECTIONSWITH LANDMARKS,OR WILL “SHOW”

USING A MAP.THEY SELDOM USE

STREET NAMES

KFC

WORDS USEDVISION, SEE,LOOK, SHOW

PICTURE, SEEN,SAW.

“HOW DOES THISLOOK TO YOU?”LEARNERS TALK

FAST!IN PICTURES AND COLOURS

LOOK UP OR INTOTHE DISTANCE

LOOK FOR INF0 LEARN BEST, Visually, throughcolourful pictures

and Picture/ Graphic- based

Mind mapsMth im khu l u I n t er n at i on al ©, D urb an , 03 1 20 53 66 8

Learning StylesVisual

Communication Styles

WE’RE IN THISTOGETHER

RE-INTEGRATETHE CRIMINAL

SELF & GROUPESTEEM

MUTUALBUILDERS

HOME ISOPEN TO ALL

PEOPLE-DRIVEN

COMMUNAL

TOGETHER

GROUPDENIAL

WORK IS HOME & LIFE

GROUP FOCUSED

IF IT IS TO BEIT IS UP TO ME

PUNISH THECRIMINAL

INDIVIDUALDENIAL

NEIGHBOURS

INVITATIONFIRST

TIME-DRIVEN

INDIVIDUAL

ALONE

SELFESTEEM

WORK IS A MEANSTO AN END

INDIVIDUALLY FOCUSED

Space, Power, StrengthSpace, Power, StrengthRites of PassageBody position

Martial Arts/Eye contact

It is not only what you know – but what you can learn from each other.

We add to each other!

Sustainable Celebrating Humanity Interventions

• Workplace programmes– Primer.– Internal Diversity shows.

• Interactive Facilitated Programmes– Diversity Management.– Team Building.– Team Conflict Resolution.

• In-house diversity Interventions• Diversity Shows

– Diversity displays.– Competitions.– Food, Music, Language, Traditions.

• Follow-up programmes• Support and Backup.• Regular In-house meetings to maintain

professional and unified teams.

Celebrating Humanity Sustainability The PrimerPrize-driven pre-processes that involve team members open up communication & learning.

Programmes and Follow-up Processes

Facilitated sessions and in-house processes maintain the momentum, the understanding and effect of initial interventions. Ongoing email and telephonic support. Coaching upon request.

Departmental Celebrating Humanity Champions

Volunteers per department and division-lead programmes to ensure long term learning and diversity experiences.

Interdepartmental Celebrating Humanity Competitions Diversity Experiences include plays, cultural days – food, dress, traditions, religions, holidays, exhibitions.

Divisional/ Company Celebrating Humanity Shows/ Year end FunctionsCelebrating Humanity International – working with Departmental Celebrating Humanity Champions, setup a venue in all of the cultures and traditions of the team members, client and suppliers. Events close out with a music, dance and buffet with foods of all diversities.

MethodologyStunning Methodology -Exhilarating Techniques

(ET) are extremelyEffective, Uniting, Fun &have a long term effect.

Materials, Venue, Meals,processes, facilitators and

follow-up form a part of ET.

Uniting Perspective - Allprograms are based in theprinciple - “At the level ofrespect - all people are

equal.”The programs focus on “how

we add to each other” -through our uniqueness.

Skilled Facilitators -Diverse, Multi Cultural, Multi

Lingual. Prepared to Learn andGrow, Powerful, Respectful,

Focused. Culturally &Religiously aware.

ET Specialists.

Client, country, provinceand area are researched,

prior to the programs.Materials and experiencedfacilitators are developed to

be diversity aware andrespectful. Any challengesare adjusted immediately.

Long Term Sustainabilityis ensured through the life-long learning and numerous

follow-up processes andprograms.

Assessments made yearsafter CH programs show the

positive long term effect.

Celebrating Humanityprograms are unique, in thefocus and in giving delegates

life skills that will postivelyimpact all areas of their lives.This includes family, social

and work life.

DiversityTraining/

TransformationalTeambuilding

Celebrating Humanity Harvest©Proven, Fun, Exciting, Non-threatening and Long-lasting

Foundation©

- Build Respect and Fun- Understanding- Develop Teamwork- Develop Relationships- Learn about self- Learn about others- Transform Attitudes- Communication- Share Problems & Answers- Praise and Honour- Handling Anger & Emotions- Body language-

1-2 Days.Selected across teams and

departments.

Values Circle©

Peer created,Peer-managed, team code ofconduct.IndividualClearingTeamCommitment

1 day per team/can include more

than 1 team

Values Circle© MeetingsBrief Monthly Meetings

to maintainrelationships and

agreements

1st Meeting led byfacilitator

1 -2 hours per month.

The Sustainable Celebrating Humanity Harvest©

1 Year programme of transformation, with free support and newsletters

1 year after initialteambuild.

1 day per team

The Gathering©

Teambuild,Assess, Report

and AdjustValues Circle.Set team up

for thefollowing year

Celebrating Humanity Values Circle©

Based in

CARE The Elders

Protected by a peer review group

Different Chair &Scribe for each

meeting

THE ENTIRE TEAM

5

All below the level of the Values Circle “law” and all

subject to peer praise,support, guidance and

discipline.

4

Commitmentto the team, to theValues Circle and to

the individualmembers.

Clearing of past interpersonal

challenges6

VALUESCIRCLE©

Inkosi yinkosi ngabantuA leader is only a leader by virtue of

his/ her people

Copyright - Celebrrating Humanity International trainers@africa-dreams.comwww.africa-dreams.com

Team Name & Common

understanding1

Common accepted &mutually understood

Interpersonal VALUES for

positive behaviour & forunacceptable behaviour.

2

Team-managedthrough Regular

scheduled meetings

7

5 pillarsPraise & Honouring

UnderstandingGuidanceSupport

Discipline

3

Manager - Eskom Team, from Johannesburg – Ventersdorp – Soweto – East Rand.

“What I like the most, is the program which is put in place to sustain the training.”

Celebrating Humanity International• Level 4 BEE Provider, 50% Woman-owned and run. Over 20 years experience in Training Project Management,

Communication, Diversity Management, Team Building, Communication and Team Conflict Resolution.

Arthie Moore – Inspirational Woman at Work.Recognised by Ms Graca Machel – Former 1st Lady of Mocambique - for developing Leadership amongst Women in SA.Published contributor to the book, “Inspirational Women at Work.”

Brian Moore, born in Zambia, grew up in SA, speaks a number of African languages and was “adopted” by a Zulu Chief - Inkosi Bhengu from KwaNgcolosi, Ndwedwe. Peacemaker - he received an award from Archbishop Desmond Tutu for bringing peace between the canoeists and communities along the course of the Dusi Canoe Marathon. Author of Team Conflict Resolution Strategies.Provincial Colours – Canoeing Administration.

Clients include:-• Assmang Manganese and Chrome (800 delegates). • Daimler and Mercedes Benz SA (1000 participants). • eThekwini Municipality Diversity Project. (Included a Train-the-Trainer

project.)• Namdeb Diamond Mining Corporation (2500 people).• Tsogo Sun (800 delegates).

• Bank of Zambia.• Connecticut State Troopers. (USA)• Discovery Health. • Eskom Ltd.• First National Bank.• Rennies Cargo Terminals.• SA Bureau of Standards.• SA Container Depots.• SASOL.• Standard Bank.• Transnet• UCT.

eThekwini Municipality Facilitators

Daimler/ Mercedes Benz Diversity Team

Why Choose Celebrating Humanity International?

• Your needs, are our top priority. • We design our interventions and content, to suit your needs.

• CHI has the resources, experience and background to facilitate projects - large or small.

• Celebrating Humanity programmes are proven to succeed.

• We focus only on our areas of specialisation.• We are proven experts in our field. • We study, experience and learn the backgrounds of our

clients, their people, their clients and their environment.

• Our backup, follow-up, after-care and support is of the highest order.

• We would love to work and grow with your teams!

Over 30 years experience in the

training field.

Diverse facilitation teams.

Local & International

successes in:- Mining, Police, Manufacturing,

Technical, Corporate,

Govt. & Parastatals.

Culturally Aware & People focused.

Thank you!Shukrun!

Baie dankie! Danke schön!

Enkosi! Na khensa!

Ndi a livhuha! Siyabonga! Shukuriya!

Ke a leboga! Ke a leboha!