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Talking Tough on Twitter: Taking the Sting Out of Social Media Conversations Presented By Jesan Sorrells of Human Services Consulting and Training (HSCT)

Talking Tough on Twitter: Taking the Sting Out of Social Media Conversations

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Page 1: Talking Tough on Twitter: Taking the Sting Out of Social Media Conversations

Talking Tough on Twitter: Taking the Sting Out of Social Media Conversations Presented By Jesan Sorrells of Human Services Consulting and Training (HSCT)

Page 2: Talking Tough on Twitter: Taking the Sting Out of Social Media Conversations

High/Low Context, Difficult Conversations & Mythmaking

How to tell the difference between high and low context communication

How to engage in difficult conversations

How telling a story creates a “myth”

Page 3: Talking Tough on Twitter: Taking the Sting Out of Social Media Conversations

Contextual Communication

Page 4: Talking Tough on Twitter: Taking the Sting Out of Social Media Conversations

Difficult Conversations

Difficulty Confrontation Conflict

Page 5: Talking Tough on Twitter: Taking the Sting Out of Social Media Conversations

Mythmaking

This is a myth… …and so is this.

Page 6: Talking Tough on Twitter: Taking the Sting Out of Social Media Conversations

Conclusions Skills Teens and Others Can Develop

Active listening Critical Thinking Practice High Context Communication Developing Your “No”