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Student-centred support:
Personalising information literacy at London South Bank University
Alison Skoyles & Marian Brown
Our presentation• London South Bank University and its students• Information Skills Advisers – our role• Skills Days• Assignment and Referencing Surgeries• 1:1s• Moodle• Pre-enrolment workshops• Planning for the future
Information Skills Advisers
• Inductions• Workshops• Drop-ins• Assignment surgeries• Referencing surgeries• 1:1s
• Helpdesks
Skills Days• Drop in
• 09.30am to 7.00pm
• Workbooks – referencing and practising search skills. Individual study, or with support
from library staff.
• Initially, Skills Days were run three times a year but now they are run much more frequently.
Assignment Surgeries• Started Autumn 2011• We needed some time that allowed students to
ask specific questions• They were always held in conjunction with Skills
for Learning and IT staff rather than the Library only.
Assignment surgery comments
“Very helpful thank you. The person who helped me was really patient and didn't make me feel silly about not knowing basic Word. Will definitely feedback positively to my group.”
“Excellent Service it sure was, would like to go through it again and again. Thank you.”
“I enjoyed it”
Referencing Surgeries
• Drop in• 4 referencing styles at LSBU:
o LSBU Harvardo OSCOLAo Numerico APA
• Started in 2015• 1-3pm, and a couple of 5-6pm.
Referencing surgery comments
Staff were really fantastic and helpful. They were very patient and willing to support me even through the silly little things that I am supposed to know. It was a good and very supportive session.
The support was extremely helpful. Given me a whole new angle on studying and using the resources effectively.
All the staff at the library are very helpful. Thank you
1:1s• Referencing and databases• Advertised at workshops and helpdesks• Subject contact cards• Giving them confidence
• Canvas – 1:1s Singapore, Malaysia
Marian’s worksheet
Moodle
• Training siteso Videos, online tutorials, quizzes, lessons
• Work in progress
Pre-enrolment workshops 2015
o Introduction to the Library Understanding your reading list
o Information Literacy (SEEK game)
o Evaluating informationo Searching the Internet o Introduction to referencing o What is a database?
Digital SkillsLibrary
o File management skills for students
o Formatting your assignment in Word
o Introduction to Excel o Introduction to PowerPoint o VLEs and the Student Portal
Over 120 studentsOver 100 workshops
Pre-enrolment workshop comments
Wasn't sure what to expect, but everyone was so reassuring, and no question was "silly". It was great that there was a mix of others studying different things.
The sessions were informal, well structured, and I now feel so much better equipped to start, thank you !
The trainers were fantastic. Informative and accommodating. Made to feel welcome and at ease … Extremely helpful for me as I have not attended university before. The workshops helped to up-skill me and prepare for the MSC, relieving some of my anxiety. Gratitude. Keep up the good work!
Staff are very friendly and approachable. They make me feel very optimistic about starting my course at LSBU.
Pre-enrolment workshops 2016
• Digital skills baseline
• More structured approach
• Merging workshopso Information sources o Detailed tour and quiz o Evaluating information and critical thinkingo Referencing
Planning for the future• More collaboration with Digital Skills team and
Skills for Learning• Sessions/workshops outside of the library – pop-
up libraries and research helpdesks – three this year
• Referencing and assignment surgeries• Pre-enrolment sessions• University initiatives
o HEARo Placements
Any questions?
Contact details
Alison Skoyles and Marian BrownInformation Skills AdvisersLondon South Bank University
[email protected]@lsbu.ac.uk
