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8/4/2016 Social Media Engagement Tools and Online Reputation Management http://www.mavisedutech.com/blog/socialmediaengagementtools/ 1/10 You are here: Home / Social Media / Real Time Social Media Engagement Tools Real Time Social Media Engagement Tools Last Updated on August 2, 2016 by edutech Leave a Comment The Honeymoon is over for the online business persons. Trends of marketing have been changed, the audience has become smarter and sharper. They want the brands to approach them 㿧rst. Real -time marketing and Social Media Engagement has completely changed the mantra of marketing. The audiences want brands to be super-responsive with immediate replies. Audiences are now quite upset with the late responses and obsolete way of endorsement. Check How to get your Post Viral on Social Media: http://www.mavisedutech.com/blog/social-media- post-ideas-higher-engagement/ DIGITAL MARKETING SEO SOCIAL MEDIA INTERVIEWS SEARCH THE SITE ... HOME ABOUT US CONTACT US SEARCH THE SITE ... HOME ABOUT US CONTACT US Subscribe to Notications cations Shares Be our friend on FB (••) We share some cool stuff, you will luv it Powered by SumoMe Like 1.5k ×

Social media engagement tools and online reputation management

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8/4/2016 Social Media Engagement Tools and Online Reputation Management

http://www.mavisedutech.com/blog/socialmediaengagementtools/ 1/10

You are here: Home / Social Media / Real Time Social Media Engagement Tools

Real Time Social Media Engagement ToolsLast Updated on August 2, 2016 by edutech — Leave a Comment

The Honeymoon is over for the online business persons. Trends of marketing have been changed, theaudience has become smarter and sharper. They want the brands to approach them 㿧�rst. Real -timemarketing and Social Media Engagement has completely changed the mantra of marketing. Theaudiences want brands to be super-responsive with immediate replies. Audiences are now quite upset withthe late responses and obsolete way of endorsement.

Check How to get your Post Viral on Social Media: http://www.mavisedutech.com/blog/social-media-post-ideas-higher-engagement/

DIGITAL MARKETING SEO SOCIAL MEDIA INTERVIEWS

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This is the reason why real-time Social media engagement is the latest buzz of the market. Real-time Socialmedia marketing has the capacity to draw in clients with the help of continuous and real-time data andinformation, for example providing information on trending events, site changes, latest trends etc.

Most of the brands use the latest news and happening data from the trending events to get themselvespromoted. “Oreo” is a great example which has improved its online persona through constant advertisingexercises.

The best part of real-time Social media marketing is that it allows an organization to do something uniquethat does not stick to their calendars and routine. This type of social media marketing is centered aroundtrending news, immediate client response, unique yet fascinating patterns etc.

Social Media Post Ideas to Increase SocialMedia Engagement on your Social ChannelsFollowing are some of the major trends that Online Brands areusing for promotion:

Activated MessagesOnline networking engagementScope for breaking social media occasionsLive occasion Promotion

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This mode of social media marketing aims at changing the attitude of an organization. Customer serviceand administration is no more a section today, it has become an entire domain.

Real-time social media engagement with a client is to be applicable to the entire organization. Train yourworkforce to get themselves in real time social media engagement with the clients. After all, genuineness isthe most important part of your business.

The Bene¸t of Tuning inMost of the brands now prefer to interact with their clients online. Real-time response is important becauseyou come to know about the potential crisis that may arise in the future  and you can immediately react tothe crisis.

Brands now have the liberty to add context to their shares with real-time social media engagement. Thebiggest advantage of real-time social media engagement is that brands can use the trends of the market toendorse their product.

Now you can come out of the stereotyped style of social media marketing and go viral using the latesttrending events or news.

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By drawing in and tuning in (breaking down) Continuously, it turns easier to distinguish the numerous votingdemographics that may exist inside a group at any given time, and also the individual strings of exchange.

It additionally permits you to respond speedier to movements and changes in assumption and interests,and in addition pick up bits of knowledge into the identity of, and best practices in managing, the group.

Ways To Improve Real-Time Engagement

1) Social Media Marketing ToolThere are numerous tools available in the market which can help you implement real-time marketing in yoursocial media campaign. These social media marketing software immediately intimate whenever a clientpings you or asks any queries from you. For ex- SocioBoard, it is one of the best social media marketingsoftware available in the market today.

This software immediately intimates the users whenever they receive messages or any kind of remarksfrom its audiences. This helps you immediately respond to your clients and maintain a nice relationshipwith your audience.

2) Mobile App

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2) Mobile AppHaving a mobile application may not make a difference to all business but if have an administration thatcan be utilized from a cell phone, or if nothing else ensure you are upgraded on mobile platforms likeFacebook, yelp etc. for others to discover you.

Individuals love things to be simple! Having the liberty to pay a bill on the application, set arrangements, andaccomplish more with your business is a major advantage for you and for them.

So if you are having a mobile app for your services and brands then you surely have a massive advantageover the others in the market.

3) Make it SimpleCustomers and Audiences are the reason you have a business, so treat them that way. Make it simple foryour clients to get in touch with you: email, calling, social AND messaging. Try not to be strict your policiesand protocol.

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Do what is best for the client and what makes them feel great – help them get the best arrangementand be straightforward in your dealings.An ideal approach to keep clients drew in and upbeat is to backtrack to the brilliant lead and treatothers the way you need to be dealt with.It works without fail! Discover what type of contact works best for every client and draw in with themin that way. Your clients will value it.

4) ChatbotsChatbots are the latest tools that have created an immense buzz in the market. The idea of incorporatingchat bots in Facebook messenger has been appreciated all around the world. These chatbots can nowprovide answers to most of the queries of the customers and can easily help them out in their issues.

These chatbots can now provide answers to most of the queries of the customers and can easily help themout in their issues. Chatbots like Chotu Bot helps you get information on various topics such as vehiclenumber registration, PNR status, wiki search, mobile numbers etc. replacing various other applications.These all information will be available to you in your inbox itself.  So with chatbots, you don’t need to beonline all the times to answer the queries of your crowd. Just design it and enjoy your marketing.

These all information will be available to you in your inbox itself.  So with chatbots, you don’t need to beonline all the times to answer the queries of your crowd. Just design it and enjoy your marketing.

Brands those have adopted the idea to promote customer service must implement a social listening tool forthemselves to gather all the buzz that’s being generated for their brands and products. This will surely helpthem to maximize social media engagement in their posts and updates.

And brands those who are still thinking about the idea to implement social-㿧�rst customer service plan mustnot any more hours to implement in order to keep up the pace with the market and losing out to theirrivalries.

If you have some ideas on real-time marketing, share with us and comment in the section below

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You may like:

Role of Social Media in your Personal and Professional LifeHow To Grab The Bene䁃耀ts From Open Source Social Technology For Commercial Motives?13 Social Media Post Ideas to Increase Engagement on your Social Channels9 Insanely cRaZy Facebook Post Ideas which will make your Content go ViralTop 8 Reasons Why Social Media Training is Crucial for Your BusinessHow Open Source Social Media Analytics play a signi䁃耀cant role in measuring ROI?How to Create a Digital Marketing Plan for Your Small Business?Filed Under: Social MediaTagged With: social engagement, social engagement tools, Social Media engagement, social media engagement tools,social media marketing tool

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