Quality Assurance (QA)

Online Training

Glory IT Technologies

Should have a basic knowledge of

Testing, Verification and Validation.

Prerequisites

Contrasting roles: Software Quality

Assurance, Testing, Verification and Validation

Comparing software development life cycles

Documenting processes Defining the goals of Software

Quality Assurance

1. Introduction to Software Quality Assurance

Analyzing the components of Quality:

Creating processes Choosing the best practices and

implementing process improvement initiatives

2. Software Quality Assurance Components

Implementing a road map:

• IEEE • CMMI • ISO 9001 • Selecting and documenting standards • Conducting training • Participating in reviews and audits • Maintaining records

2. Software Quality Assurance Components

Applying verification and validation techniques for error detection:

Evaluating verification and validation techniques

Analyzing life cycle products Implementing walkthroughs Exploring testing techniques

3. Planning for Software Quality Assurance

Detecting defects while applying inspection techniques:

Defining the inspection process Planning and conducting an

inspection Communicating inspection results

3. Planning for Software Quality Assurance

The types of audits: o Comparing process, product,

project, quality-system and configuration audits

o Documenting audit findings in a report

4. Conducting Audits

Comparing industry standards:

Complying with industry standards and models: ISO 9001 and CMMI

Comparing the work products against industry best practices

4. Conducting Audits

Verifying product configuration using configuration audits:

Demonstrating the product satisfies the requirements

Ensuring the as-built product complies with the documentation

4. Conducting Audits

Improving productivity using in-process audits:

Assessing internal processes for compliance

Analyzing processes and procedures used during development

4. Conducting Audits

Initiating the auditing process:

Planning and preparing for the audit

Reporting the results Monitoring noncompliance

4. Conducting Audits

Defining the components of a CM system:

• Identifying the workflow and work products • Managing and controlling products for

consistency • Assessing and managing components with

release management • Communicating product status using reports

5. Applying Configuration Management (CM)

Ensuring quality by controlling CM components:

Verifying software and hardware components

Maintaining test data for regression tests

Tracking change requests

5. Applying Configuration Management (CM)

Participating in an SQA and CM audit:

Reviewing documentation against a standard

Interviewing quality and configuration management personnel

Documenting and confirming audit findings

Presenting audit findings

5. Applying Configuration Management (CM)

Fostering learning through process improvement:

Defining and implementing process improvement

Planning process improvement initiatives

6. Continuous Process Improvement

Achieving excellence through metrics: o Selecting and analyzing metrics o Analyzing data through root cause

analysis o Communicating organizational

progress

6. Continuous Process Improvement

Coordinating the next steps

Implementing corrective actions Focusing on prevention techniques

6. Continuous Process Improvement

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