Revision Power Point.By Olivia B

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Job Titles.

Chief Buyer Quality Manager Super visor Stock Controller Quality Controller Buyer

What does Purchasing do?

Purchasing does the following… Collects and processes purchase requisition

(an order) from departments. Obtain quotations, catalogues and price lists

from suppliers. Receive and check deliveries. Keeps stock records Check invoices and authorise payment for

goods. Agree purchase prices and conditions with

supplier

Human Resources

Job titles

Recruitment manager Training manager Health and safety officer Employee relation manager Training officer

The purpose of Human Resources

Advertise vacancies Prepare job descriptions and job

specifications Issue and collect job application forms Arrange and conduct interviews Prepare employee contracts Keeps employee records Assist with staff appraisal Organise training Deal with health and safety.

Finance Department

Job titles

Chief Accountant Financial Accountant Management accountant Credit controller Invoice supervisor Wages assistant

What does finance do?

Check invoices credit notes and statements from suppliers of goods/services

Prepare invoices, credit notes and statements for delivery to customers

Prepare cheques fro suppliers Bank cash and cheques from customers Prepare budgets and final accounts Calculate wages and prepare payslips Complete tax returns Analyse financial information for management

and shareholders.

Administration.

Job Titles

Office manager Administration supervisor Secretary Computer operator Receptionist Reprographics assistant Mail room assistant Filing clerk Office junior

What does administration do?

Word processing Desktop publishing Incoming, outgoing, and internal mail Secretarial services Reception and switch board Reprographics Manual and computerised data based Office supplies E-mail and faxes Petty cash and financial records(spreadsheets)

Sales and marketing

Job titles

Marketing manager Area sales manager Market research manager Advertising manager Sales representative Telesales assistant

What do sales and marketing do?

Identifies potential customers and product

Deals with enquires from customers Collect and process orders from

customers Prepares and conducts consumer surveys Analyses market research questionnaires Prepare publicity & organise exhibitons

Organisation Chart

Organisation pyramids

1st – chief executive

2nd - board of directors

3rd – senior managers

4th - managers

5th – junior managers

6th – supervisors

7th - assistants

Tall Structures.

Organisations can either have tall or flat structures

Example of a flat structure.

Example of a tall structure.

Different Sections

Growth Down Sizing Delayering Out Sourcing

Growth

What happens ?- Sales of goods/services increases - More staff employed to meet increased

salesEffect on Organisation chart.- More staff at various levels- New departments

Down Sizing

What happens?- Staff are “laid off”

Effect on organisation chart

- Greater work load for departments

Delayering

What happens- Wider span of controls

Effect on organisation chart- Organisation can flow on core activities

Out Sourcing

What happens?

- Organisations can flow on core activities

Effect on organisation chart

- Simple organisation chart

Span of control

Span of control is a number of people who report to a manager.

MANAGER

EMPLOYEES

NARROW SPAN OF CONTROL

If you have a narrow span of control then you may not get as much information as you need.

MANAGER

EMPLOYEES

WIDE SPAN OF CONTROL

If you have a wide span of control then you get more money..

Chain of Command

Chain of command is the way instructions are passed down in an organisation.

Line and Lateral relationships.

There are two types of relationship within an organisation

A line relationship exists between a manager and the employees immediately below them, illustrated by a vertical line in an organisation chart.

A lateral relationship exists between employees on the same level.

Team Work in an Organisation

Team Work!

Every one has a common goal Everyone is committed to realising

their goal Team planning and tactics discussed Member pull together Members help each other Win or loose as a team Team greater than sum of their parts.

CHEERS