TIMEDAY 1: 11th Jan

DAY 2: 12th JanExpansion LC/SU

9:00 AM

Opening Check in + Agenda Explanation

9:30 AM

10:00 AM

10:30 AM

Seriously. Why OGCDP? IR11:00 AM

11:30 AMPlanning Block

III: Promotion & Delivery

12:00 PMCurrent Target vs Reality

12:30 PM

1:00 PMLunch + Prayer Break

1:30 PMLunch + Prayer Break

2:00 PM

Off Peak. What the…?!2:30 PM Team Cycle for Peak BLOCK3:00 PM

SIMULATION!

Quality Prep and Delivery3:30 PM

WHY HOW WHAT4:00 PMCheck out + Closing

4:30 PM

5:00 PM

GEARING UP FOR OFF-PEAK &

SUMMER!

5:30 PM Planning Block I: Target Profiling

6:00 PM

Planning Block II: Customer Journey

6:30 PM

7:00 PM

7:30 PM

8:00 PM

Planning Block III: Promotion & Delivery

8:30 PM

9:00 PM

9:30 PM

10:00 PM

10:30 PM

11:00 PM

11:30 PMGet some sleep!

12:00 AM

Start Time

9:00 AM

Time Blocks

30mOGCDP AGENDA

11th-12th Jan 2014