38
Tourism and Parks Carol Alderdice Manager, Web Technology

New Brunswick Tourism Offerings

Embed Size (px)

DESCRIPTION

 

Citation preview

Page 1: New Brunswick Tourism Offerings

Tourism and Parks

Carol AlderdiceManager Web Technology

bull Refined website integrating new Branding and supporting new Experience Collection

bull Major social media effort aimed at engaging potential visitors supporting operators directly and generating positive online ldquoword of mouthrdquo

bull Tools to help plan vacation to NBbull Online Bookingbull Summary

Overview

Web Site TourismNewBrunswickcaTourismeNoveauBrunswickca

Website

Social Media

Creating a Community of Brand Ambassadors

bull Launching a presence in both official languages on Twitter Facebook Flickr and YouTube

bull Build a strong online following engaging in dialogue with residents visitors and potential visitors

bull Distribute New Brunswick tourism content across multiple Web platforms

bull ldquoAmplifyrdquo social media efforts of individual operators taking them to a wider audience

bull Actively engage in an authentic positive way in online forums etc

hellipA true sign of summer in Sussex this weekend slurp Dairytowns own Sullys Ice Cream Parlour opens today httpbitlya206Tj 2 minutes ago

Wersquore at Saltscapes Expo Stop by say lsquohirsquo and plan to spend some time back in New Brunswick with us about 2 hours ago

At 1125 this morning

My Trip Planner

My Trip Planner

Introduced in March 2009hellip2009 TIAC award Tourism

Excellence ndash Online Innovation Award

So far we have over 25000 trip plans created

Finalist at the KIRA AwardsMay 6 2010 in Fredericton

Sample Trip Plans

Sample Trip Plan ndash Daily Itinerary

Online Booking

Overview

bull New Brunswick Tourism TIANB and DMOs partnership

bull Allow consumers a means to close the sale from the Tourism website

bull RFI process selected vendor signed host agreement

bull Direct connect to reservation systems

bull Free reservation systems to those without

JackRabbit Systems was founded to develop online travel software for

destination websites The software is designed to improve functionality and

usability to the visitor in order to enhance the visitorrsquos experience and increase room

nights in the selected destination The JackRabbit engine accomplishes this goal

JackRabbit across North America

bull In the past three years JackRabbit has experienced explosive growth and today is aligned with over 100 DMOs and with major chain hotels representing a significant percentage of room inventory in North America

bull Most recently JackRabbit has gone live on the websites for Travel Alberta (travelalbertacom) and the Las Vegas Convention amp Visitor Authority (visitlasvegascom)

Aligning with Consumer Demands and Preferences

bull JackRabbit supports consumer preferences by providing an alternative to Online Travel Agents (OTAs) independent sites 3rd party booking engines and the challenge of searching hotel availability and pricing through lodging directories on DMO websites

JackRabbit - Hotel Chain Partners

InterContental Hotel Group13 Magnuson Chain of Hotels

Carlson Hotels Worldwide13 Delta Hotels

Marriott13 Americarsquos Best Value Inns

Best Western13 Red Lion Hotels

Fairmont Hotels13 Hyatt Hotels amp Resorts

Hilton Hotels13 Starwood Hotels amp Resorts

Drury Inn amp Suites13 Choice Hotels Intrsquol

Search Interfaces on Website

Results on Destination website

Website visitors can sort the search results by name and price filter by amenities and preview property locations on a map specific to the destination area

Search again by date category and location

Sort and filter results

Hotel listing with image description address amenities and book-now buttons Results are rotated randomly to ensure equal exposure

Pictured results show listings that match selected amenities

Customized host site header with image map buttons back to site

When visitors are ready to make a reservation they click JackRabbitrsquos Book Nowldquo button which redirects them to the hotels own website where they enter credit card information and complete their reservation

How It Works ndash JackRabbit 1-2-3

1 Enter travel dates on DMO Website

2 Browse results on DMO website3 Complete reservation on hotel website

How it works for those with a system (that are not part of the chains already signed with JackRabbit)

bull Letter from TAPTIANB inviting the operators to participate

bull Link from the letter directly to JackRabbit

bull Tracking code provided or built

bull Operator arranges to have tracking code installed

bull JackRabbit starts indexing for price and availability

bull JackRabbit sends statements every month

In the 80 markets JackRabbit studied 42 of accommodations did not have an online reservation system In response to this issue JackRabbit launched its

own online reservation engine that is provided for FREE to participating JackRabbit members These accommodations can now benefit from an

affordable means of accepting online reservations and from the increased traffic that can come from JackRabbit

How It Works for those without ndash JackRabbit Reservation Engine

How it works for those that DONrsquoT have a system

bull Letter from TAPTIANB inviting the operators to participate

bull Link from the letter directly to JackRabbit requesting the Free system

bull System available October 15

bull Results for operator are returned with those that have a system (with link to operatorrsquos website or telephone number)

Operator without an online

reservation system and signs up to the free system

Link to website or a phone number

Because JackRabbit allows visitors to complete their reservations directly with the accommodation the consumer deals directly with the hotel avoiding the long line of third-party commission fees that are part of a normal GDS reservation

Direct connect with JackRabbit - No Middle-Man

JackRabbit Reservation

Guest is the customer of the

Lodger

3rd PartyBooking Engine

GDS Gateway Switch

Sample GDS Reservation

Guest is the customer of the 3rd

party

Tourism Consumer Website Stats

bull 90 of vacationers to New Brunswick go to the consumer website before they travel to the province

bull 1 million consumers visited the website in 2009

wwwtourismnewbrunswickca

Pages visited on the Tourism website

Online Booking SummaryConsumer Benefits

- JackRabbit search engine technology brings the rates and availability functionality that consumers demand from a destination site

Lodging Partner Benefits- JackRabbit search engine technology drives reservations directly to the

hotels eliminating the high commission fees charged by Online Travel Agency (OTA) sites

- JackRabbit provides opportunity for lodging properties of all sizes to benefit from the visitor traffic to the Tourism website

- JackRabbit enables automatic inventory and rate allocation requiring no additional management on behalf of the lodging property

Destination Benefits- JackRabbit search engine technology allows for participation from ALL

destination lodging partners- JackRabbit has consistently generated higher referrals and higher

conversions than 3rd party booking engines and destination website lodging directories

Tourism and Parks Corporate Website

Page 2: New Brunswick Tourism Offerings

bull Refined website integrating new Branding and supporting new Experience Collection

bull Major social media effort aimed at engaging potential visitors supporting operators directly and generating positive online ldquoword of mouthrdquo

bull Tools to help plan vacation to NBbull Online Bookingbull Summary

Overview

Web Site TourismNewBrunswickcaTourismeNoveauBrunswickca

Website

Social Media

Creating a Community of Brand Ambassadors

bull Launching a presence in both official languages on Twitter Facebook Flickr and YouTube

bull Build a strong online following engaging in dialogue with residents visitors and potential visitors

bull Distribute New Brunswick tourism content across multiple Web platforms

bull ldquoAmplifyrdquo social media efforts of individual operators taking them to a wider audience

bull Actively engage in an authentic positive way in online forums etc

hellipA true sign of summer in Sussex this weekend slurp Dairytowns own Sullys Ice Cream Parlour opens today httpbitlya206Tj 2 minutes ago

Wersquore at Saltscapes Expo Stop by say lsquohirsquo and plan to spend some time back in New Brunswick with us about 2 hours ago

At 1125 this morning

My Trip Planner

My Trip Planner

Introduced in March 2009hellip2009 TIAC award Tourism

Excellence ndash Online Innovation Award

So far we have over 25000 trip plans created

Finalist at the KIRA AwardsMay 6 2010 in Fredericton

Sample Trip Plans

Sample Trip Plan ndash Daily Itinerary

Online Booking

Overview

bull New Brunswick Tourism TIANB and DMOs partnership

bull Allow consumers a means to close the sale from the Tourism website

bull RFI process selected vendor signed host agreement

bull Direct connect to reservation systems

bull Free reservation systems to those without

JackRabbit Systems was founded to develop online travel software for

destination websites The software is designed to improve functionality and

usability to the visitor in order to enhance the visitorrsquos experience and increase room

nights in the selected destination The JackRabbit engine accomplishes this goal

JackRabbit across North America

bull In the past three years JackRabbit has experienced explosive growth and today is aligned with over 100 DMOs and with major chain hotels representing a significant percentage of room inventory in North America

bull Most recently JackRabbit has gone live on the websites for Travel Alberta (travelalbertacom) and the Las Vegas Convention amp Visitor Authority (visitlasvegascom)

Aligning with Consumer Demands and Preferences

bull JackRabbit supports consumer preferences by providing an alternative to Online Travel Agents (OTAs) independent sites 3rd party booking engines and the challenge of searching hotel availability and pricing through lodging directories on DMO websites

JackRabbit - Hotel Chain Partners

InterContental Hotel Group13 Magnuson Chain of Hotels

Carlson Hotels Worldwide13 Delta Hotels

Marriott13 Americarsquos Best Value Inns

Best Western13 Red Lion Hotels

Fairmont Hotels13 Hyatt Hotels amp Resorts

Hilton Hotels13 Starwood Hotels amp Resorts

Drury Inn amp Suites13 Choice Hotels Intrsquol

Search Interfaces on Website

Results on Destination website

Website visitors can sort the search results by name and price filter by amenities and preview property locations on a map specific to the destination area

Search again by date category and location

Sort and filter results

Hotel listing with image description address amenities and book-now buttons Results are rotated randomly to ensure equal exposure

Pictured results show listings that match selected amenities

Customized host site header with image map buttons back to site

When visitors are ready to make a reservation they click JackRabbitrsquos Book Nowldquo button which redirects them to the hotels own website where they enter credit card information and complete their reservation

How It Works ndash JackRabbit 1-2-3

1 Enter travel dates on DMO Website

2 Browse results on DMO website3 Complete reservation on hotel website

How it works for those with a system (that are not part of the chains already signed with JackRabbit)

bull Letter from TAPTIANB inviting the operators to participate

bull Link from the letter directly to JackRabbit

bull Tracking code provided or built

bull Operator arranges to have tracking code installed

bull JackRabbit starts indexing for price and availability

bull JackRabbit sends statements every month

In the 80 markets JackRabbit studied 42 of accommodations did not have an online reservation system In response to this issue JackRabbit launched its

own online reservation engine that is provided for FREE to participating JackRabbit members These accommodations can now benefit from an

affordable means of accepting online reservations and from the increased traffic that can come from JackRabbit

How It Works for those without ndash JackRabbit Reservation Engine

How it works for those that DONrsquoT have a system

bull Letter from TAPTIANB inviting the operators to participate

bull Link from the letter directly to JackRabbit requesting the Free system

bull System available October 15

bull Results for operator are returned with those that have a system (with link to operatorrsquos website or telephone number)

Operator without an online

reservation system and signs up to the free system

Link to website or a phone number

Because JackRabbit allows visitors to complete their reservations directly with the accommodation the consumer deals directly with the hotel avoiding the long line of third-party commission fees that are part of a normal GDS reservation

Direct connect with JackRabbit - No Middle-Man

JackRabbit Reservation

Guest is the customer of the

Lodger

3rd PartyBooking Engine

GDS Gateway Switch

Sample GDS Reservation

Guest is the customer of the 3rd

party

Tourism Consumer Website Stats

bull 90 of vacationers to New Brunswick go to the consumer website before they travel to the province

bull 1 million consumers visited the website in 2009

wwwtourismnewbrunswickca

Pages visited on the Tourism website

Online Booking SummaryConsumer Benefits

- JackRabbit search engine technology brings the rates and availability functionality that consumers demand from a destination site

Lodging Partner Benefits- JackRabbit search engine technology drives reservations directly to the

hotels eliminating the high commission fees charged by Online Travel Agency (OTA) sites

- JackRabbit provides opportunity for lodging properties of all sizes to benefit from the visitor traffic to the Tourism website

- JackRabbit enables automatic inventory and rate allocation requiring no additional management on behalf of the lodging property

Destination Benefits- JackRabbit search engine technology allows for participation from ALL

destination lodging partners- JackRabbit has consistently generated higher referrals and higher

conversions than 3rd party booking engines and destination website lodging directories

Tourism and Parks Corporate Website

Page 3: New Brunswick Tourism Offerings

Web Site TourismNewBrunswickcaTourismeNoveauBrunswickca

Website

Social Media

Creating a Community of Brand Ambassadors

bull Launching a presence in both official languages on Twitter Facebook Flickr and YouTube

bull Build a strong online following engaging in dialogue with residents visitors and potential visitors

bull Distribute New Brunswick tourism content across multiple Web platforms

bull ldquoAmplifyrdquo social media efforts of individual operators taking them to a wider audience

bull Actively engage in an authentic positive way in online forums etc

hellipA true sign of summer in Sussex this weekend slurp Dairytowns own Sullys Ice Cream Parlour opens today httpbitlya206Tj 2 minutes ago

Wersquore at Saltscapes Expo Stop by say lsquohirsquo and plan to spend some time back in New Brunswick with us about 2 hours ago

At 1125 this morning

My Trip Planner

My Trip Planner

Introduced in March 2009hellip2009 TIAC award Tourism

Excellence ndash Online Innovation Award

So far we have over 25000 trip plans created

Finalist at the KIRA AwardsMay 6 2010 in Fredericton

Sample Trip Plans

Sample Trip Plan ndash Daily Itinerary

Online Booking

Overview

bull New Brunswick Tourism TIANB and DMOs partnership

bull Allow consumers a means to close the sale from the Tourism website

bull RFI process selected vendor signed host agreement

bull Direct connect to reservation systems

bull Free reservation systems to those without

JackRabbit Systems was founded to develop online travel software for

destination websites The software is designed to improve functionality and

usability to the visitor in order to enhance the visitorrsquos experience and increase room

nights in the selected destination The JackRabbit engine accomplishes this goal

JackRabbit across North America

bull In the past three years JackRabbit has experienced explosive growth and today is aligned with over 100 DMOs and with major chain hotels representing a significant percentage of room inventory in North America

bull Most recently JackRabbit has gone live on the websites for Travel Alberta (travelalbertacom) and the Las Vegas Convention amp Visitor Authority (visitlasvegascom)

Aligning with Consumer Demands and Preferences

bull JackRabbit supports consumer preferences by providing an alternative to Online Travel Agents (OTAs) independent sites 3rd party booking engines and the challenge of searching hotel availability and pricing through lodging directories on DMO websites

JackRabbit - Hotel Chain Partners

InterContental Hotel Group13 Magnuson Chain of Hotels

Carlson Hotels Worldwide13 Delta Hotels

Marriott13 Americarsquos Best Value Inns

Best Western13 Red Lion Hotels

Fairmont Hotels13 Hyatt Hotels amp Resorts

Hilton Hotels13 Starwood Hotels amp Resorts

Drury Inn amp Suites13 Choice Hotels Intrsquol

Search Interfaces on Website

Results on Destination website

Website visitors can sort the search results by name and price filter by amenities and preview property locations on a map specific to the destination area

Search again by date category and location

Sort and filter results

Hotel listing with image description address amenities and book-now buttons Results are rotated randomly to ensure equal exposure

Pictured results show listings that match selected amenities

Customized host site header with image map buttons back to site

When visitors are ready to make a reservation they click JackRabbitrsquos Book Nowldquo button which redirects them to the hotels own website where they enter credit card information and complete their reservation

How It Works ndash JackRabbit 1-2-3

1 Enter travel dates on DMO Website

2 Browse results on DMO website3 Complete reservation on hotel website

How it works for those with a system (that are not part of the chains already signed with JackRabbit)

bull Letter from TAPTIANB inviting the operators to participate

bull Link from the letter directly to JackRabbit

bull Tracking code provided or built

bull Operator arranges to have tracking code installed

bull JackRabbit starts indexing for price and availability

bull JackRabbit sends statements every month

In the 80 markets JackRabbit studied 42 of accommodations did not have an online reservation system In response to this issue JackRabbit launched its

own online reservation engine that is provided for FREE to participating JackRabbit members These accommodations can now benefit from an

affordable means of accepting online reservations and from the increased traffic that can come from JackRabbit

How It Works for those without ndash JackRabbit Reservation Engine

How it works for those that DONrsquoT have a system

bull Letter from TAPTIANB inviting the operators to participate

bull Link from the letter directly to JackRabbit requesting the Free system

bull System available October 15

bull Results for operator are returned with those that have a system (with link to operatorrsquos website or telephone number)

Operator without an online

reservation system and signs up to the free system

Link to website or a phone number

Because JackRabbit allows visitors to complete their reservations directly with the accommodation the consumer deals directly with the hotel avoiding the long line of third-party commission fees that are part of a normal GDS reservation

Direct connect with JackRabbit - No Middle-Man

JackRabbit Reservation

Guest is the customer of the

Lodger

3rd PartyBooking Engine

GDS Gateway Switch

Sample GDS Reservation

Guest is the customer of the 3rd

party

Tourism Consumer Website Stats

bull 90 of vacationers to New Brunswick go to the consumer website before they travel to the province

bull 1 million consumers visited the website in 2009

wwwtourismnewbrunswickca

Pages visited on the Tourism website

Online Booking SummaryConsumer Benefits

- JackRabbit search engine technology brings the rates and availability functionality that consumers demand from a destination site

Lodging Partner Benefits- JackRabbit search engine technology drives reservations directly to the

hotels eliminating the high commission fees charged by Online Travel Agency (OTA) sites

- JackRabbit provides opportunity for lodging properties of all sizes to benefit from the visitor traffic to the Tourism website

- JackRabbit enables automatic inventory and rate allocation requiring no additional management on behalf of the lodging property

Destination Benefits- JackRabbit search engine technology allows for participation from ALL

destination lodging partners- JackRabbit has consistently generated higher referrals and higher

conversions than 3rd party booking engines and destination website lodging directories

Tourism and Parks Corporate Website

Page 4: New Brunswick Tourism Offerings

Website

Social Media

Creating a Community of Brand Ambassadors

bull Launching a presence in both official languages on Twitter Facebook Flickr and YouTube

bull Build a strong online following engaging in dialogue with residents visitors and potential visitors

bull Distribute New Brunswick tourism content across multiple Web platforms

bull ldquoAmplifyrdquo social media efforts of individual operators taking them to a wider audience

bull Actively engage in an authentic positive way in online forums etc

hellipA true sign of summer in Sussex this weekend slurp Dairytowns own Sullys Ice Cream Parlour opens today httpbitlya206Tj 2 minutes ago

Wersquore at Saltscapes Expo Stop by say lsquohirsquo and plan to spend some time back in New Brunswick with us about 2 hours ago

At 1125 this morning

My Trip Planner

My Trip Planner

Introduced in March 2009hellip2009 TIAC award Tourism

Excellence ndash Online Innovation Award

So far we have over 25000 trip plans created

Finalist at the KIRA AwardsMay 6 2010 in Fredericton

Sample Trip Plans

Sample Trip Plan ndash Daily Itinerary

Online Booking

Overview

bull New Brunswick Tourism TIANB and DMOs partnership

bull Allow consumers a means to close the sale from the Tourism website

bull RFI process selected vendor signed host agreement

bull Direct connect to reservation systems

bull Free reservation systems to those without

JackRabbit Systems was founded to develop online travel software for

destination websites The software is designed to improve functionality and

usability to the visitor in order to enhance the visitorrsquos experience and increase room

nights in the selected destination The JackRabbit engine accomplishes this goal

JackRabbit across North America

bull In the past three years JackRabbit has experienced explosive growth and today is aligned with over 100 DMOs and with major chain hotels representing a significant percentage of room inventory in North America

bull Most recently JackRabbit has gone live on the websites for Travel Alberta (travelalbertacom) and the Las Vegas Convention amp Visitor Authority (visitlasvegascom)

Aligning with Consumer Demands and Preferences

bull JackRabbit supports consumer preferences by providing an alternative to Online Travel Agents (OTAs) independent sites 3rd party booking engines and the challenge of searching hotel availability and pricing through lodging directories on DMO websites

JackRabbit - Hotel Chain Partners

InterContental Hotel Group13 Magnuson Chain of Hotels

Carlson Hotels Worldwide13 Delta Hotels

Marriott13 Americarsquos Best Value Inns

Best Western13 Red Lion Hotels

Fairmont Hotels13 Hyatt Hotels amp Resorts

Hilton Hotels13 Starwood Hotels amp Resorts

Drury Inn amp Suites13 Choice Hotels Intrsquol

Search Interfaces on Website

Results on Destination website

Website visitors can sort the search results by name and price filter by amenities and preview property locations on a map specific to the destination area

Search again by date category and location

Sort and filter results

Hotel listing with image description address amenities and book-now buttons Results are rotated randomly to ensure equal exposure

Pictured results show listings that match selected amenities

Customized host site header with image map buttons back to site

When visitors are ready to make a reservation they click JackRabbitrsquos Book Nowldquo button which redirects them to the hotels own website where they enter credit card information and complete their reservation

How It Works ndash JackRabbit 1-2-3

1 Enter travel dates on DMO Website

2 Browse results on DMO website3 Complete reservation on hotel website

How it works for those with a system (that are not part of the chains already signed with JackRabbit)

bull Letter from TAPTIANB inviting the operators to participate

bull Link from the letter directly to JackRabbit

bull Tracking code provided or built

bull Operator arranges to have tracking code installed

bull JackRabbit starts indexing for price and availability

bull JackRabbit sends statements every month

In the 80 markets JackRabbit studied 42 of accommodations did not have an online reservation system In response to this issue JackRabbit launched its

own online reservation engine that is provided for FREE to participating JackRabbit members These accommodations can now benefit from an

affordable means of accepting online reservations and from the increased traffic that can come from JackRabbit

How It Works for those without ndash JackRabbit Reservation Engine

How it works for those that DONrsquoT have a system

bull Letter from TAPTIANB inviting the operators to participate

bull Link from the letter directly to JackRabbit requesting the Free system

bull System available October 15

bull Results for operator are returned with those that have a system (with link to operatorrsquos website or telephone number)

Operator without an online

reservation system and signs up to the free system

Link to website or a phone number

Because JackRabbit allows visitors to complete their reservations directly with the accommodation the consumer deals directly with the hotel avoiding the long line of third-party commission fees that are part of a normal GDS reservation

Direct connect with JackRabbit - No Middle-Man

JackRabbit Reservation

Guest is the customer of the

Lodger

3rd PartyBooking Engine

GDS Gateway Switch

Sample GDS Reservation

Guest is the customer of the 3rd

party

Tourism Consumer Website Stats

bull 90 of vacationers to New Brunswick go to the consumer website before they travel to the province

bull 1 million consumers visited the website in 2009

wwwtourismnewbrunswickca

Pages visited on the Tourism website

Online Booking SummaryConsumer Benefits

- JackRabbit search engine technology brings the rates and availability functionality that consumers demand from a destination site

Lodging Partner Benefits- JackRabbit search engine technology drives reservations directly to the

hotels eliminating the high commission fees charged by Online Travel Agency (OTA) sites

- JackRabbit provides opportunity for lodging properties of all sizes to benefit from the visitor traffic to the Tourism website

- JackRabbit enables automatic inventory and rate allocation requiring no additional management on behalf of the lodging property

Destination Benefits- JackRabbit search engine technology allows for participation from ALL

destination lodging partners- JackRabbit has consistently generated higher referrals and higher

conversions than 3rd party booking engines and destination website lodging directories

Tourism and Parks Corporate Website

Page 5: New Brunswick Tourism Offerings

Social Media

Creating a Community of Brand Ambassadors

bull Launching a presence in both official languages on Twitter Facebook Flickr and YouTube

bull Build a strong online following engaging in dialogue with residents visitors and potential visitors

bull Distribute New Brunswick tourism content across multiple Web platforms

bull ldquoAmplifyrdquo social media efforts of individual operators taking them to a wider audience

bull Actively engage in an authentic positive way in online forums etc

hellipA true sign of summer in Sussex this weekend slurp Dairytowns own Sullys Ice Cream Parlour opens today httpbitlya206Tj 2 minutes ago

Wersquore at Saltscapes Expo Stop by say lsquohirsquo and plan to spend some time back in New Brunswick with us about 2 hours ago

At 1125 this morning

My Trip Planner

My Trip Planner

Introduced in March 2009hellip2009 TIAC award Tourism

Excellence ndash Online Innovation Award

So far we have over 25000 trip plans created

Finalist at the KIRA AwardsMay 6 2010 in Fredericton

Sample Trip Plans

Sample Trip Plan ndash Daily Itinerary

Online Booking

Overview

bull New Brunswick Tourism TIANB and DMOs partnership

bull Allow consumers a means to close the sale from the Tourism website

bull RFI process selected vendor signed host agreement

bull Direct connect to reservation systems

bull Free reservation systems to those without

JackRabbit Systems was founded to develop online travel software for

destination websites The software is designed to improve functionality and

usability to the visitor in order to enhance the visitorrsquos experience and increase room

nights in the selected destination The JackRabbit engine accomplishes this goal

JackRabbit across North America

bull In the past three years JackRabbit has experienced explosive growth and today is aligned with over 100 DMOs and with major chain hotels representing a significant percentage of room inventory in North America

bull Most recently JackRabbit has gone live on the websites for Travel Alberta (travelalbertacom) and the Las Vegas Convention amp Visitor Authority (visitlasvegascom)

Aligning with Consumer Demands and Preferences

bull JackRabbit supports consumer preferences by providing an alternative to Online Travel Agents (OTAs) independent sites 3rd party booking engines and the challenge of searching hotel availability and pricing through lodging directories on DMO websites

JackRabbit - Hotel Chain Partners

InterContental Hotel Group13 Magnuson Chain of Hotels

Carlson Hotels Worldwide13 Delta Hotels

Marriott13 Americarsquos Best Value Inns

Best Western13 Red Lion Hotels

Fairmont Hotels13 Hyatt Hotels amp Resorts

Hilton Hotels13 Starwood Hotels amp Resorts

Drury Inn amp Suites13 Choice Hotels Intrsquol

Search Interfaces on Website

Results on Destination website

Website visitors can sort the search results by name and price filter by amenities and preview property locations on a map specific to the destination area

Search again by date category and location

Sort and filter results

Hotel listing with image description address amenities and book-now buttons Results are rotated randomly to ensure equal exposure

Pictured results show listings that match selected amenities

Customized host site header with image map buttons back to site

When visitors are ready to make a reservation they click JackRabbitrsquos Book Nowldquo button which redirects them to the hotels own website where they enter credit card information and complete their reservation

How It Works ndash JackRabbit 1-2-3

1 Enter travel dates on DMO Website

2 Browse results on DMO website3 Complete reservation on hotel website

How it works for those with a system (that are not part of the chains already signed with JackRabbit)

bull Letter from TAPTIANB inviting the operators to participate

bull Link from the letter directly to JackRabbit

bull Tracking code provided or built

bull Operator arranges to have tracking code installed

bull JackRabbit starts indexing for price and availability

bull JackRabbit sends statements every month

In the 80 markets JackRabbit studied 42 of accommodations did not have an online reservation system In response to this issue JackRabbit launched its

own online reservation engine that is provided for FREE to participating JackRabbit members These accommodations can now benefit from an

affordable means of accepting online reservations and from the increased traffic that can come from JackRabbit

How It Works for those without ndash JackRabbit Reservation Engine

How it works for those that DONrsquoT have a system

bull Letter from TAPTIANB inviting the operators to participate

bull Link from the letter directly to JackRabbit requesting the Free system

bull System available October 15

bull Results for operator are returned with those that have a system (with link to operatorrsquos website or telephone number)

Operator without an online

reservation system and signs up to the free system

Link to website or a phone number

Because JackRabbit allows visitors to complete their reservations directly with the accommodation the consumer deals directly with the hotel avoiding the long line of third-party commission fees that are part of a normal GDS reservation

Direct connect with JackRabbit - No Middle-Man

JackRabbit Reservation

Guest is the customer of the

Lodger

3rd PartyBooking Engine

GDS Gateway Switch

Sample GDS Reservation

Guest is the customer of the 3rd

party

Tourism Consumer Website Stats

bull 90 of vacationers to New Brunswick go to the consumer website before they travel to the province

bull 1 million consumers visited the website in 2009

wwwtourismnewbrunswickca

Pages visited on the Tourism website

Online Booking SummaryConsumer Benefits

- JackRabbit search engine technology brings the rates and availability functionality that consumers demand from a destination site

Lodging Partner Benefits- JackRabbit search engine technology drives reservations directly to the

hotels eliminating the high commission fees charged by Online Travel Agency (OTA) sites

- JackRabbit provides opportunity for lodging properties of all sizes to benefit from the visitor traffic to the Tourism website

- JackRabbit enables automatic inventory and rate allocation requiring no additional management on behalf of the lodging property

Destination Benefits- JackRabbit search engine technology allows for participation from ALL

destination lodging partners- JackRabbit has consistently generated higher referrals and higher

conversions than 3rd party booking engines and destination website lodging directories

Tourism and Parks Corporate Website

Page 6: New Brunswick Tourism Offerings

Creating a Community of Brand Ambassadors

bull Launching a presence in both official languages on Twitter Facebook Flickr and YouTube

bull Build a strong online following engaging in dialogue with residents visitors and potential visitors

bull Distribute New Brunswick tourism content across multiple Web platforms

bull ldquoAmplifyrdquo social media efforts of individual operators taking them to a wider audience

bull Actively engage in an authentic positive way in online forums etc

hellipA true sign of summer in Sussex this weekend slurp Dairytowns own Sullys Ice Cream Parlour opens today httpbitlya206Tj 2 minutes ago

Wersquore at Saltscapes Expo Stop by say lsquohirsquo and plan to spend some time back in New Brunswick with us about 2 hours ago

At 1125 this morning

My Trip Planner

My Trip Planner

Introduced in March 2009hellip2009 TIAC award Tourism

Excellence ndash Online Innovation Award

So far we have over 25000 trip plans created

Finalist at the KIRA AwardsMay 6 2010 in Fredericton

Sample Trip Plans

Sample Trip Plan ndash Daily Itinerary

Online Booking

Overview

bull New Brunswick Tourism TIANB and DMOs partnership

bull Allow consumers a means to close the sale from the Tourism website

bull RFI process selected vendor signed host agreement

bull Direct connect to reservation systems

bull Free reservation systems to those without

JackRabbit Systems was founded to develop online travel software for

destination websites The software is designed to improve functionality and

usability to the visitor in order to enhance the visitorrsquos experience and increase room

nights in the selected destination The JackRabbit engine accomplishes this goal

JackRabbit across North America

bull In the past three years JackRabbit has experienced explosive growth and today is aligned with over 100 DMOs and with major chain hotels representing a significant percentage of room inventory in North America

bull Most recently JackRabbit has gone live on the websites for Travel Alberta (travelalbertacom) and the Las Vegas Convention amp Visitor Authority (visitlasvegascom)

Aligning with Consumer Demands and Preferences

bull JackRabbit supports consumer preferences by providing an alternative to Online Travel Agents (OTAs) independent sites 3rd party booking engines and the challenge of searching hotel availability and pricing through lodging directories on DMO websites

JackRabbit - Hotel Chain Partners

InterContental Hotel Group13 Magnuson Chain of Hotels

Carlson Hotels Worldwide13 Delta Hotels

Marriott13 Americarsquos Best Value Inns

Best Western13 Red Lion Hotels

Fairmont Hotels13 Hyatt Hotels amp Resorts

Hilton Hotels13 Starwood Hotels amp Resorts

Drury Inn amp Suites13 Choice Hotels Intrsquol

Search Interfaces on Website

Results on Destination website

Website visitors can sort the search results by name and price filter by amenities and preview property locations on a map specific to the destination area

Search again by date category and location

Sort and filter results

Hotel listing with image description address amenities and book-now buttons Results are rotated randomly to ensure equal exposure

Pictured results show listings that match selected amenities

Customized host site header with image map buttons back to site

When visitors are ready to make a reservation they click JackRabbitrsquos Book Nowldquo button which redirects them to the hotels own website where they enter credit card information and complete their reservation

How It Works ndash JackRabbit 1-2-3

1 Enter travel dates on DMO Website

2 Browse results on DMO website3 Complete reservation on hotel website

How it works for those with a system (that are not part of the chains already signed with JackRabbit)

bull Letter from TAPTIANB inviting the operators to participate

bull Link from the letter directly to JackRabbit

bull Tracking code provided or built

bull Operator arranges to have tracking code installed

bull JackRabbit starts indexing for price and availability

bull JackRabbit sends statements every month

In the 80 markets JackRabbit studied 42 of accommodations did not have an online reservation system In response to this issue JackRabbit launched its

own online reservation engine that is provided for FREE to participating JackRabbit members These accommodations can now benefit from an

affordable means of accepting online reservations and from the increased traffic that can come from JackRabbit

How It Works for those without ndash JackRabbit Reservation Engine

How it works for those that DONrsquoT have a system

bull Letter from TAPTIANB inviting the operators to participate

bull Link from the letter directly to JackRabbit requesting the Free system

bull System available October 15

bull Results for operator are returned with those that have a system (with link to operatorrsquos website or telephone number)

Operator without an online

reservation system and signs up to the free system

Link to website or a phone number

Because JackRabbit allows visitors to complete their reservations directly with the accommodation the consumer deals directly with the hotel avoiding the long line of third-party commission fees that are part of a normal GDS reservation

Direct connect with JackRabbit - No Middle-Man

JackRabbit Reservation

Guest is the customer of the

Lodger

3rd PartyBooking Engine

GDS Gateway Switch

Sample GDS Reservation

Guest is the customer of the 3rd

party

Tourism Consumer Website Stats

bull 90 of vacationers to New Brunswick go to the consumer website before they travel to the province

bull 1 million consumers visited the website in 2009

wwwtourismnewbrunswickca

Pages visited on the Tourism website

Online Booking SummaryConsumer Benefits

- JackRabbit search engine technology brings the rates and availability functionality that consumers demand from a destination site

Lodging Partner Benefits- JackRabbit search engine technology drives reservations directly to the

hotels eliminating the high commission fees charged by Online Travel Agency (OTA) sites

- JackRabbit provides opportunity for lodging properties of all sizes to benefit from the visitor traffic to the Tourism website

- JackRabbit enables automatic inventory and rate allocation requiring no additional management on behalf of the lodging property

Destination Benefits- JackRabbit search engine technology allows for participation from ALL

destination lodging partners- JackRabbit has consistently generated higher referrals and higher

conversions than 3rd party booking engines and destination website lodging directories

Tourism and Parks Corporate Website

Page 7: New Brunswick Tourism Offerings

hellipA true sign of summer in Sussex this weekend slurp Dairytowns own Sullys Ice Cream Parlour opens today httpbitlya206Tj 2 minutes ago

Wersquore at Saltscapes Expo Stop by say lsquohirsquo and plan to spend some time back in New Brunswick with us about 2 hours ago

At 1125 this morning

My Trip Planner

My Trip Planner

Introduced in March 2009hellip2009 TIAC award Tourism

Excellence ndash Online Innovation Award

So far we have over 25000 trip plans created

Finalist at the KIRA AwardsMay 6 2010 in Fredericton

Sample Trip Plans

Sample Trip Plan ndash Daily Itinerary

Online Booking

Overview

bull New Brunswick Tourism TIANB and DMOs partnership

bull Allow consumers a means to close the sale from the Tourism website

bull RFI process selected vendor signed host agreement

bull Direct connect to reservation systems

bull Free reservation systems to those without

JackRabbit Systems was founded to develop online travel software for

destination websites The software is designed to improve functionality and

usability to the visitor in order to enhance the visitorrsquos experience and increase room

nights in the selected destination The JackRabbit engine accomplishes this goal

JackRabbit across North America

bull In the past three years JackRabbit has experienced explosive growth and today is aligned with over 100 DMOs and with major chain hotels representing a significant percentage of room inventory in North America

bull Most recently JackRabbit has gone live on the websites for Travel Alberta (travelalbertacom) and the Las Vegas Convention amp Visitor Authority (visitlasvegascom)

Aligning with Consumer Demands and Preferences

bull JackRabbit supports consumer preferences by providing an alternative to Online Travel Agents (OTAs) independent sites 3rd party booking engines and the challenge of searching hotel availability and pricing through lodging directories on DMO websites

JackRabbit - Hotel Chain Partners

InterContental Hotel Group13 Magnuson Chain of Hotels

Carlson Hotels Worldwide13 Delta Hotels

Marriott13 Americarsquos Best Value Inns

Best Western13 Red Lion Hotels

Fairmont Hotels13 Hyatt Hotels amp Resorts

Hilton Hotels13 Starwood Hotels amp Resorts

Drury Inn amp Suites13 Choice Hotels Intrsquol

Search Interfaces on Website

Results on Destination website

Website visitors can sort the search results by name and price filter by amenities and preview property locations on a map specific to the destination area

Search again by date category and location

Sort and filter results

Hotel listing with image description address amenities and book-now buttons Results are rotated randomly to ensure equal exposure

Pictured results show listings that match selected amenities

Customized host site header with image map buttons back to site

When visitors are ready to make a reservation they click JackRabbitrsquos Book Nowldquo button which redirects them to the hotels own website where they enter credit card information and complete their reservation

How It Works ndash JackRabbit 1-2-3

1 Enter travel dates on DMO Website

2 Browse results on DMO website3 Complete reservation on hotel website

How it works for those with a system (that are not part of the chains already signed with JackRabbit)

bull Letter from TAPTIANB inviting the operators to participate

bull Link from the letter directly to JackRabbit

bull Tracking code provided or built

bull Operator arranges to have tracking code installed

bull JackRabbit starts indexing for price and availability

bull JackRabbit sends statements every month

In the 80 markets JackRabbit studied 42 of accommodations did not have an online reservation system In response to this issue JackRabbit launched its

own online reservation engine that is provided for FREE to participating JackRabbit members These accommodations can now benefit from an

affordable means of accepting online reservations and from the increased traffic that can come from JackRabbit

How It Works for those without ndash JackRabbit Reservation Engine

How it works for those that DONrsquoT have a system

bull Letter from TAPTIANB inviting the operators to participate

bull Link from the letter directly to JackRabbit requesting the Free system

bull System available October 15

bull Results for operator are returned with those that have a system (with link to operatorrsquos website or telephone number)

Operator without an online

reservation system and signs up to the free system

Link to website or a phone number

Because JackRabbit allows visitors to complete their reservations directly with the accommodation the consumer deals directly with the hotel avoiding the long line of third-party commission fees that are part of a normal GDS reservation

Direct connect with JackRabbit - No Middle-Man

JackRabbit Reservation

Guest is the customer of the

Lodger

3rd PartyBooking Engine

GDS Gateway Switch

Sample GDS Reservation

Guest is the customer of the 3rd

party

Tourism Consumer Website Stats

bull 90 of vacationers to New Brunswick go to the consumer website before they travel to the province

bull 1 million consumers visited the website in 2009

wwwtourismnewbrunswickca

Pages visited on the Tourism website

Online Booking SummaryConsumer Benefits

- JackRabbit search engine technology brings the rates and availability functionality that consumers demand from a destination site

Lodging Partner Benefits- JackRabbit search engine technology drives reservations directly to the

hotels eliminating the high commission fees charged by Online Travel Agency (OTA) sites

- JackRabbit provides opportunity for lodging properties of all sizes to benefit from the visitor traffic to the Tourism website

- JackRabbit enables automatic inventory and rate allocation requiring no additional management on behalf of the lodging property

Destination Benefits- JackRabbit search engine technology allows for participation from ALL

destination lodging partners- JackRabbit has consistently generated higher referrals and higher

conversions than 3rd party booking engines and destination website lodging directories

Tourism and Parks Corporate Website

Page 8: New Brunswick Tourism Offerings

My Trip Planner

My Trip Planner

Introduced in March 2009hellip2009 TIAC award Tourism

Excellence ndash Online Innovation Award

So far we have over 25000 trip plans created

Finalist at the KIRA AwardsMay 6 2010 in Fredericton

Sample Trip Plans

Sample Trip Plan ndash Daily Itinerary

Online Booking

Overview

bull New Brunswick Tourism TIANB and DMOs partnership

bull Allow consumers a means to close the sale from the Tourism website

bull RFI process selected vendor signed host agreement

bull Direct connect to reservation systems

bull Free reservation systems to those without

JackRabbit Systems was founded to develop online travel software for

destination websites The software is designed to improve functionality and

usability to the visitor in order to enhance the visitorrsquos experience and increase room

nights in the selected destination The JackRabbit engine accomplishes this goal

JackRabbit across North America

bull In the past three years JackRabbit has experienced explosive growth and today is aligned with over 100 DMOs and with major chain hotels representing a significant percentage of room inventory in North America

bull Most recently JackRabbit has gone live on the websites for Travel Alberta (travelalbertacom) and the Las Vegas Convention amp Visitor Authority (visitlasvegascom)

Aligning with Consumer Demands and Preferences

bull JackRabbit supports consumer preferences by providing an alternative to Online Travel Agents (OTAs) independent sites 3rd party booking engines and the challenge of searching hotel availability and pricing through lodging directories on DMO websites

JackRabbit - Hotel Chain Partners

InterContental Hotel Group13 Magnuson Chain of Hotels

Carlson Hotels Worldwide13 Delta Hotels

Marriott13 Americarsquos Best Value Inns

Best Western13 Red Lion Hotels

Fairmont Hotels13 Hyatt Hotels amp Resorts

Hilton Hotels13 Starwood Hotels amp Resorts

Drury Inn amp Suites13 Choice Hotels Intrsquol

Search Interfaces on Website

Results on Destination website

Website visitors can sort the search results by name and price filter by amenities and preview property locations on a map specific to the destination area

Search again by date category and location

Sort and filter results

Hotel listing with image description address amenities and book-now buttons Results are rotated randomly to ensure equal exposure

Pictured results show listings that match selected amenities

Customized host site header with image map buttons back to site

When visitors are ready to make a reservation they click JackRabbitrsquos Book Nowldquo button which redirects them to the hotels own website where they enter credit card information and complete their reservation

How It Works ndash JackRabbit 1-2-3

1 Enter travel dates on DMO Website

2 Browse results on DMO website3 Complete reservation on hotel website

How it works for those with a system (that are not part of the chains already signed with JackRabbit)

bull Letter from TAPTIANB inviting the operators to participate

bull Link from the letter directly to JackRabbit

bull Tracking code provided or built

bull Operator arranges to have tracking code installed

bull JackRabbit starts indexing for price and availability

bull JackRabbit sends statements every month

In the 80 markets JackRabbit studied 42 of accommodations did not have an online reservation system In response to this issue JackRabbit launched its

own online reservation engine that is provided for FREE to participating JackRabbit members These accommodations can now benefit from an

affordable means of accepting online reservations and from the increased traffic that can come from JackRabbit

How It Works for those without ndash JackRabbit Reservation Engine

How it works for those that DONrsquoT have a system

bull Letter from TAPTIANB inviting the operators to participate

bull Link from the letter directly to JackRabbit requesting the Free system

bull System available October 15

bull Results for operator are returned with those that have a system (with link to operatorrsquos website or telephone number)

Operator without an online

reservation system and signs up to the free system

Link to website or a phone number

Because JackRabbit allows visitors to complete their reservations directly with the accommodation the consumer deals directly with the hotel avoiding the long line of third-party commission fees that are part of a normal GDS reservation

Direct connect with JackRabbit - No Middle-Man

JackRabbit Reservation

Guest is the customer of the

Lodger

3rd PartyBooking Engine

GDS Gateway Switch

Sample GDS Reservation

Guest is the customer of the 3rd

party

Tourism Consumer Website Stats

bull 90 of vacationers to New Brunswick go to the consumer website before they travel to the province

bull 1 million consumers visited the website in 2009

wwwtourismnewbrunswickca

Pages visited on the Tourism website

Online Booking SummaryConsumer Benefits

- JackRabbit search engine technology brings the rates and availability functionality that consumers demand from a destination site

Lodging Partner Benefits- JackRabbit search engine technology drives reservations directly to the

hotels eliminating the high commission fees charged by Online Travel Agency (OTA) sites

- JackRabbit provides opportunity for lodging properties of all sizes to benefit from the visitor traffic to the Tourism website

- JackRabbit enables automatic inventory and rate allocation requiring no additional management on behalf of the lodging property

Destination Benefits- JackRabbit search engine technology allows for participation from ALL

destination lodging partners- JackRabbit has consistently generated higher referrals and higher

conversions than 3rd party booking engines and destination website lodging directories

Tourism and Parks Corporate Website

Page 9: New Brunswick Tourism Offerings

My Trip Planner

Introduced in March 2009hellip2009 TIAC award Tourism

Excellence ndash Online Innovation Award

So far we have over 25000 trip plans created

Finalist at the KIRA AwardsMay 6 2010 in Fredericton

Sample Trip Plans

Sample Trip Plan ndash Daily Itinerary

Online Booking

Overview

bull New Brunswick Tourism TIANB and DMOs partnership

bull Allow consumers a means to close the sale from the Tourism website

bull RFI process selected vendor signed host agreement

bull Direct connect to reservation systems

bull Free reservation systems to those without

JackRabbit Systems was founded to develop online travel software for

destination websites The software is designed to improve functionality and

usability to the visitor in order to enhance the visitorrsquos experience and increase room

nights in the selected destination The JackRabbit engine accomplishes this goal

JackRabbit across North America

bull In the past three years JackRabbit has experienced explosive growth and today is aligned with over 100 DMOs and with major chain hotels representing a significant percentage of room inventory in North America

bull Most recently JackRabbit has gone live on the websites for Travel Alberta (travelalbertacom) and the Las Vegas Convention amp Visitor Authority (visitlasvegascom)

Aligning with Consumer Demands and Preferences

bull JackRabbit supports consumer preferences by providing an alternative to Online Travel Agents (OTAs) independent sites 3rd party booking engines and the challenge of searching hotel availability and pricing through lodging directories on DMO websites

JackRabbit - Hotel Chain Partners

InterContental Hotel Group13 Magnuson Chain of Hotels

Carlson Hotels Worldwide13 Delta Hotels

Marriott13 Americarsquos Best Value Inns

Best Western13 Red Lion Hotels

Fairmont Hotels13 Hyatt Hotels amp Resorts

Hilton Hotels13 Starwood Hotels amp Resorts

Drury Inn amp Suites13 Choice Hotels Intrsquol

Search Interfaces on Website

Results on Destination website

Website visitors can sort the search results by name and price filter by amenities and preview property locations on a map specific to the destination area

Search again by date category and location

Sort and filter results

Hotel listing with image description address amenities and book-now buttons Results are rotated randomly to ensure equal exposure

Pictured results show listings that match selected amenities

Customized host site header with image map buttons back to site

When visitors are ready to make a reservation they click JackRabbitrsquos Book Nowldquo button which redirects them to the hotels own website where they enter credit card information and complete their reservation

How It Works ndash JackRabbit 1-2-3

1 Enter travel dates on DMO Website

2 Browse results on DMO website3 Complete reservation on hotel website

How it works for those with a system (that are not part of the chains already signed with JackRabbit)

bull Letter from TAPTIANB inviting the operators to participate

bull Link from the letter directly to JackRabbit

bull Tracking code provided or built

bull Operator arranges to have tracking code installed

bull JackRabbit starts indexing for price and availability

bull JackRabbit sends statements every month

In the 80 markets JackRabbit studied 42 of accommodations did not have an online reservation system In response to this issue JackRabbit launched its

own online reservation engine that is provided for FREE to participating JackRabbit members These accommodations can now benefit from an

affordable means of accepting online reservations and from the increased traffic that can come from JackRabbit

How It Works for those without ndash JackRabbit Reservation Engine

How it works for those that DONrsquoT have a system

bull Letter from TAPTIANB inviting the operators to participate

bull Link from the letter directly to JackRabbit requesting the Free system

bull System available October 15

bull Results for operator are returned with those that have a system (with link to operatorrsquos website or telephone number)

Operator without an online

reservation system and signs up to the free system

Link to website or a phone number

Because JackRabbit allows visitors to complete their reservations directly with the accommodation the consumer deals directly with the hotel avoiding the long line of third-party commission fees that are part of a normal GDS reservation

Direct connect with JackRabbit - No Middle-Man

JackRabbit Reservation

Guest is the customer of the

Lodger

3rd PartyBooking Engine

GDS Gateway Switch

Sample GDS Reservation

Guest is the customer of the 3rd

party

Tourism Consumer Website Stats

bull 90 of vacationers to New Brunswick go to the consumer website before they travel to the province

bull 1 million consumers visited the website in 2009

wwwtourismnewbrunswickca

Pages visited on the Tourism website

Online Booking SummaryConsumer Benefits

- JackRabbit search engine technology brings the rates and availability functionality that consumers demand from a destination site

Lodging Partner Benefits- JackRabbit search engine technology drives reservations directly to the

hotels eliminating the high commission fees charged by Online Travel Agency (OTA) sites

- JackRabbit provides opportunity for lodging properties of all sizes to benefit from the visitor traffic to the Tourism website

- JackRabbit enables automatic inventory and rate allocation requiring no additional management on behalf of the lodging property

Destination Benefits- JackRabbit search engine technology allows for participation from ALL

destination lodging partners- JackRabbit has consistently generated higher referrals and higher

conversions than 3rd party booking engines and destination website lodging directories

Tourism and Parks Corporate Website

Page 10: New Brunswick Tourism Offerings

Sample Trip Plans

Sample Trip Plan ndash Daily Itinerary

Online Booking

Overview

bull New Brunswick Tourism TIANB and DMOs partnership

bull Allow consumers a means to close the sale from the Tourism website

bull RFI process selected vendor signed host agreement

bull Direct connect to reservation systems

bull Free reservation systems to those without

JackRabbit Systems was founded to develop online travel software for

destination websites The software is designed to improve functionality and

usability to the visitor in order to enhance the visitorrsquos experience and increase room

nights in the selected destination The JackRabbit engine accomplishes this goal

JackRabbit across North America

bull In the past three years JackRabbit has experienced explosive growth and today is aligned with over 100 DMOs and with major chain hotels representing a significant percentage of room inventory in North America

bull Most recently JackRabbit has gone live on the websites for Travel Alberta (travelalbertacom) and the Las Vegas Convention amp Visitor Authority (visitlasvegascom)

Aligning with Consumer Demands and Preferences

bull JackRabbit supports consumer preferences by providing an alternative to Online Travel Agents (OTAs) independent sites 3rd party booking engines and the challenge of searching hotel availability and pricing through lodging directories on DMO websites

JackRabbit - Hotel Chain Partners

InterContental Hotel Group13 Magnuson Chain of Hotels

Carlson Hotels Worldwide13 Delta Hotels

Marriott13 Americarsquos Best Value Inns

Best Western13 Red Lion Hotels

Fairmont Hotels13 Hyatt Hotels amp Resorts

Hilton Hotels13 Starwood Hotels amp Resorts

Drury Inn amp Suites13 Choice Hotels Intrsquol

Search Interfaces on Website

Results on Destination website

Website visitors can sort the search results by name and price filter by amenities and preview property locations on a map specific to the destination area

Search again by date category and location

Sort and filter results

Hotel listing with image description address amenities and book-now buttons Results are rotated randomly to ensure equal exposure

Pictured results show listings that match selected amenities

Customized host site header with image map buttons back to site

When visitors are ready to make a reservation they click JackRabbitrsquos Book Nowldquo button which redirects them to the hotels own website where they enter credit card information and complete their reservation

How It Works ndash JackRabbit 1-2-3

1 Enter travel dates on DMO Website

2 Browse results on DMO website3 Complete reservation on hotel website

How it works for those with a system (that are not part of the chains already signed with JackRabbit)

bull Letter from TAPTIANB inviting the operators to participate

bull Link from the letter directly to JackRabbit

bull Tracking code provided or built

bull Operator arranges to have tracking code installed

bull JackRabbit starts indexing for price and availability

bull JackRabbit sends statements every month

In the 80 markets JackRabbit studied 42 of accommodations did not have an online reservation system In response to this issue JackRabbit launched its

own online reservation engine that is provided for FREE to participating JackRabbit members These accommodations can now benefit from an

affordable means of accepting online reservations and from the increased traffic that can come from JackRabbit

How It Works for those without ndash JackRabbit Reservation Engine

How it works for those that DONrsquoT have a system

bull Letter from TAPTIANB inviting the operators to participate

bull Link from the letter directly to JackRabbit requesting the Free system

bull System available October 15

bull Results for operator are returned with those that have a system (with link to operatorrsquos website or telephone number)

Operator without an online

reservation system and signs up to the free system

Link to website or a phone number

Because JackRabbit allows visitors to complete their reservations directly with the accommodation the consumer deals directly with the hotel avoiding the long line of third-party commission fees that are part of a normal GDS reservation

Direct connect with JackRabbit - No Middle-Man

JackRabbit Reservation

Guest is the customer of the

Lodger

3rd PartyBooking Engine

GDS Gateway Switch

Sample GDS Reservation

Guest is the customer of the 3rd

party

Tourism Consumer Website Stats

bull 90 of vacationers to New Brunswick go to the consumer website before they travel to the province

bull 1 million consumers visited the website in 2009

wwwtourismnewbrunswickca

Pages visited on the Tourism website

Online Booking SummaryConsumer Benefits

- JackRabbit search engine technology brings the rates and availability functionality that consumers demand from a destination site

Lodging Partner Benefits- JackRabbit search engine technology drives reservations directly to the

hotels eliminating the high commission fees charged by Online Travel Agency (OTA) sites

- JackRabbit provides opportunity for lodging properties of all sizes to benefit from the visitor traffic to the Tourism website

- JackRabbit enables automatic inventory and rate allocation requiring no additional management on behalf of the lodging property

Destination Benefits- JackRabbit search engine technology allows for participation from ALL

destination lodging partners- JackRabbit has consistently generated higher referrals and higher

conversions than 3rd party booking engines and destination website lodging directories

Tourism and Parks Corporate Website

Page 11: New Brunswick Tourism Offerings

Sample Trip Plan ndash Daily Itinerary

Online Booking

Overview

bull New Brunswick Tourism TIANB and DMOs partnership

bull Allow consumers a means to close the sale from the Tourism website

bull RFI process selected vendor signed host agreement

bull Direct connect to reservation systems

bull Free reservation systems to those without

JackRabbit Systems was founded to develop online travel software for

destination websites The software is designed to improve functionality and

usability to the visitor in order to enhance the visitorrsquos experience and increase room

nights in the selected destination The JackRabbit engine accomplishes this goal

JackRabbit across North America

bull In the past three years JackRabbit has experienced explosive growth and today is aligned with over 100 DMOs and with major chain hotels representing a significant percentage of room inventory in North America

bull Most recently JackRabbit has gone live on the websites for Travel Alberta (travelalbertacom) and the Las Vegas Convention amp Visitor Authority (visitlasvegascom)

Aligning with Consumer Demands and Preferences

bull JackRabbit supports consumer preferences by providing an alternative to Online Travel Agents (OTAs) independent sites 3rd party booking engines and the challenge of searching hotel availability and pricing through lodging directories on DMO websites

JackRabbit - Hotel Chain Partners

InterContental Hotel Group13 Magnuson Chain of Hotels

Carlson Hotels Worldwide13 Delta Hotels

Marriott13 Americarsquos Best Value Inns

Best Western13 Red Lion Hotels

Fairmont Hotels13 Hyatt Hotels amp Resorts

Hilton Hotels13 Starwood Hotels amp Resorts

Drury Inn amp Suites13 Choice Hotels Intrsquol

Search Interfaces on Website

Results on Destination website

Website visitors can sort the search results by name and price filter by amenities and preview property locations on a map specific to the destination area

Search again by date category and location

Sort and filter results

Hotel listing with image description address amenities and book-now buttons Results are rotated randomly to ensure equal exposure

Pictured results show listings that match selected amenities

Customized host site header with image map buttons back to site

When visitors are ready to make a reservation they click JackRabbitrsquos Book Nowldquo button which redirects them to the hotels own website where they enter credit card information and complete their reservation

How It Works ndash JackRabbit 1-2-3

1 Enter travel dates on DMO Website

2 Browse results on DMO website3 Complete reservation on hotel website

How it works for those with a system (that are not part of the chains already signed with JackRabbit)

bull Letter from TAPTIANB inviting the operators to participate

bull Link from the letter directly to JackRabbit

bull Tracking code provided or built

bull Operator arranges to have tracking code installed

bull JackRabbit starts indexing for price and availability

bull JackRabbit sends statements every month

In the 80 markets JackRabbit studied 42 of accommodations did not have an online reservation system In response to this issue JackRabbit launched its

own online reservation engine that is provided for FREE to participating JackRabbit members These accommodations can now benefit from an

affordable means of accepting online reservations and from the increased traffic that can come from JackRabbit

How It Works for those without ndash JackRabbit Reservation Engine

How it works for those that DONrsquoT have a system

bull Letter from TAPTIANB inviting the operators to participate

bull Link from the letter directly to JackRabbit requesting the Free system

bull System available October 15

bull Results for operator are returned with those that have a system (with link to operatorrsquos website or telephone number)

Operator without an online

reservation system and signs up to the free system

Link to website or a phone number

Because JackRabbit allows visitors to complete their reservations directly with the accommodation the consumer deals directly with the hotel avoiding the long line of third-party commission fees that are part of a normal GDS reservation

Direct connect with JackRabbit - No Middle-Man

JackRabbit Reservation

Guest is the customer of the

Lodger

3rd PartyBooking Engine

GDS Gateway Switch

Sample GDS Reservation

Guest is the customer of the 3rd

party

Tourism Consumer Website Stats

bull 90 of vacationers to New Brunswick go to the consumer website before they travel to the province

bull 1 million consumers visited the website in 2009

wwwtourismnewbrunswickca

Pages visited on the Tourism website

Online Booking SummaryConsumer Benefits

- JackRabbit search engine technology brings the rates and availability functionality that consumers demand from a destination site

Lodging Partner Benefits- JackRabbit search engine technology drives reservations directly to the

hotels eliminating the high commission fees charged by Online Travel Agency (OTA) sites

- JackRabbit provides opportunity for lodging properties of all sizes to benefit from the visitor traffic to the Tourism website

- JackRabbit enables automatic inventory and rate allocation requiring no additional management on behalf of the lodging property

Destination Benefits- JackRabbit search engine technology allows for participation from ALL

destination lodging partners- JackRabbit has consistently generated higher referrals and higher

conversions than 3rd party booking engines and destination website lodging directories

Tourism and Parks Corporate Website

Page 12: New Brunswick Tourism Offerings

Online Booking

Overview

bull New Brunswick Tourism TIANB and DMOs partnership

bull Allow consumers a means to close the sale from the Tourism website

bull RFI process selected vendor signed host agreement

bull Direct connect to reservation systems

bull Free reservation systems to those without

JackRabbit Systems was founded to develop online travel software for

destination websites The software is designed to improve functionality and

usability to the visitor in order to enhance the visitorrsquos experience and increase room

nights in the selected destination The JackRabbit engine accomplishes this goal

JackRabbit across North America

bull In the past three years JackRabbit has experienced explosive growth and today is aligned with over 100 DMOs and with major chain hotels representing a significant percentage of room inventory in North America

bull Most recently JackRabbit has gone live on the websites for Travel Alberta (travelalbertacom) and the Las Vegas Convention amp Visitor Authority (visitlasvegascom)

Aligning with Consumer Demands and Preferences

bull JackRabbit supports consumer preferences by providing an alternative to Online Travel Agents (OTAs) independent sites 3rd party booking engines and the challenge of searching hotel availability and pricing through lodging directories on DMO websites

JackRabbit - Hotel Chain Partners

InterContental Hotel Group13 Magnuson Chain of Hotels

Carlson Hotels Worldwide13 Delta Hotels

Marriott13 Americarsquos Best Value Inns

Best Western13 Red Lion Hotels

Fairmont Hotels13 Hyatt Hotels amp Resorts

Hilton Hotels13 Starwood Hotels amp Resorts

Drury Inn amp Suites13 Choice Hotels Intrsquol

Search Interfaces on Website

Results on Destination website

Website visitors can sort the search results by name and price filter by amenities and preview property locations on a map specific to the destination area

Search again by date category and location

Sort and filter results

Hotel listing with image description address amenities and book-now buttons Results are rotated randomly to ensure equal exposure

Pictured results show listings that match selected amenities

Customized host site header with image map buttons back to site

When visitors are ready to make a reservation they click JackRabbitrsquos Book Nowldquo button which redirects them to the hotels own website where they enter credit card information and complete their reservation

How It Works ndash JackRabbit 1-2-3

1 Enter travel dates on DMO Website

2 Browse results on DMO website3 Complete reservation on hotel website

How it works for those with a system (that are not part of the chains already signed with JackRabbit)

bull Letter from TAPTIANB inviting the operators to participate

bull Link from the letter directly to JackRabbit

bull Tracking code provided or built

bull Operator arranges to have tracking code installed

bull JackRabbit starts indexing for price and availability

bull JackRabbit sends statements every month

In the 80 markets JackRabbit studied 42 of accommodations did not have an online reservation system In response to this issue JackRabbit launched its

own online reservation engine that is provided for FREE to participating JackRabbit members These accommodations can now benefit from an

affordable means of accepting online reservations and from the increased traffic that can come from JackRabbit

How It Works for those without ndash JackRabbit Reservation Engine

How it works for those that DONrsquoT have a system

bull Letter from TAPTIANB inviting the operators to participate

bull Link from the letter directly to JackRabbit requesting the Free system

bull System available October 15

bull Results for operator are returned with those that have a system (with link to operatorrsquos website or telephone number)

Operator without an online

reservation system and signs up to the free system

Link to website or a phone number

Because JackRabbit allows visitors to complete their reservations directly with the accommodation the consumer deals directly with the hotel avoiding the long line of third-party commission fees that are part of a normal GDS reservation

Direct connect with JackRabbit - No Middle-Man

JackRabbit Reservation

Guest is the customer of the

Lodger

3rd PartyBooking Engine

GDS Gateway Switch

Sample GDS Reservation

Guest is the customer of the 3rd

party

Tourism Consumer Website Stats

bull 90 of vacationers to New Brunswick go to the consumer website before they travel to the province

bull 1 million consumers visited the website in 2009

wwwtourismnewbrunswickca

Pages visited on the Tourism website

Online Booking SummaryConsumer Benefits

- JackRabbit search engine technology brings the rates and availability functionality that consumers demand from a destination site

Lodging Partner Benefits- JackRabbit search engine technology drives reservations directly to the

hotels eliminating the high commission fees charged by Online Travel Agency (OTA) sites

- JackRabbit provides opportunity for lodging properties of all sizes to benefit from the visitor traffic to the Tourism website

- JackRabbit enables automatic inventory and rate allocation requiring no additional management on behalf of the lodging property

Destination Benefits- JackRabbit search engine technology allows for participation from ALL

destination lodging partners- JackRabbit has consistently generated higher referrals and higher

conversions than 3rd party booking engines and destination website lodging directories

Tourism and Parks Corporate Website

Page 13: New Brunswick Tourism Offerings

Overview

bull New Brunswick Tourism TIANB and DMOs partnership

bull Allow consumers a means to close the sale from the Tourism website

bull RFI process selected vendor signed host agreement

bull Direct connect to reservation systems

bull Free reservation systems to those without

JackRabbit Systems was founded to develop online travel software for

destination websites The software is designed to improve functionality and

usability to the visitor in order to enhance the visitorrsquos experience and increase room

nights in the selected destination The JackRabbit engine accomplishes this goal

JackRabbit across North America

bull In the past three years JackRabbit has experienced explosive growth and today is aligned with over 100 DMOs and with major chain hotels representing a significant percentage of room inventory in North America

bull Most recently JackRabbit has gone live on the websites for Travel Alberta (travelalbertacom) and the Las Vegas Convention amp Visitor Authority (visitlasvegascom)

Aligning with Consumer Demands and Preferences

bull JackRabbit supports consumer preferences by providing an alternative to Online Travel Agents (OTAs) independent sites 3rd party booking engines and the challenge of searching hotel availability and pricing through lodging directories on DMO websites

JackRabbit - Hotel Chain Partners

InterContental Hotel Group13 Magnuson Chain of Hotels

Carlson Hotels Worldwide13 Delta Hotels

Marriott13 Americarsquos Best Value Inns

Best Western13 Red Lion Hotels

Fairmont Hotels13 Hyatt Hotels amp Resorts

Hilton Hotels13 Starwood Hotels amp Resorts

Drury Inn amp Suites13 Choice Hotels Intrsquol

Search Interfaces on Website

Results on Destination website

Website visitors can sort the search results by name and price filter by amenities and preview property locations on a map specific to the destination area

Search again by date category and location

Sort and filter results

Hotel listing with image description address amenities and book-now buttons Results are rotated randomly to ensure equal exposure

Pictured results show listings that match selected amenities

Customized host site header with image map buttons back to site

When visitors are ready to make a reservation they click JackRabbitrsquos Book Nowldquo button which redirects them to the hotels own website where they enter credit card information and complete their reservation

How It Works ndash JackRabbit 1-2-3

1 Enter travel dates on DMO Website

2 Browse results on DMO website3 Complete reservation on hotel website

How it works for those with a system (that are not part of the chains already signed with JackRabbit)

bull Letter from TAPTIANB inviting the operators to participate

bull Link from the letter directly to JackRabbit

bull Tracking code provided or built

bull Operator arranges to have tracking code installed

bull JackRabbit starts indexing for price and availability

bull JackRabbit sends statements every month

In the 80 markets JackRabbit studied 42 of accommodations did not have an online reservation system In response to this issue JackRabbit launched its

own online reservation engine that is provided for FREE to participating JackRabbit members These accommodations can now benefit from an

affordable means of accepting online reservations and from the increased traffic that can come from JackRabbit

How It Works for those without ndash JackRabbit Reservation Engine

How it works for those that DONrsquoT have a system

bull Letter from TAPTIANB inviting the operators to participate

bull Link from the letter directly to JackRabbit requesting the Free system

bull System available October 15

bull Results for operator are returned with those that have a system (with link to operatorrsquos website or telephone number)

Operator without an online

reservation system and signs up to the free system

Link to website or a phone number

Because JackRabbit allows visitors to complete their reservations directly with the accommodation the consumer deals directly with the hotel avoiding the long line of third-party commission fees that are part of a normal GDS reservation

Direct connect with JackRabbit - No Middle-Man

JackRabbit Reservation

Guest is the customer of the

Lodger

3rd PartyBooking Engine

GDS Gateway Switch

Sample GDS Reservation

Guest is the customer of the 3rd

party

Tourism Consumer Website Stats

bull 90 of vacationers to New Brunswick go to the consumer website before they travel to the province

bull 1 million consumers visited the website in 2009

wwwtourismnewbrunswickca

Pages visited on the Tourism website

Online Booking SummaryConsumer Benefits

- JackRabbit search engine technology brings the rates and availability functionality that consumers demand from a destination site

Lodging Partner Benefits- JackRabbit search engine technology drives reservations directly to the

hotels eliminating the high commission fees charged by Online Travel Agency (OTA) sites

- JackRabbit provides opportunity for lodging properties of all sizes to benefit from the visitor traffic to the Tourism website

- JackRabbit enables automatic inventory and rate allocation requiring no additional management on behalf of the lodging property

Destination Benefits- JackRabbit search engine technology allows for participation from ALL

destination lodging partners- JackRabbit has consistently generated higher referrals and higher

conversions than 3rd party booking engines and destination website lodging directories

Tourism and Parks Corporate Website

Page 14: New Brunswick Tourism Offerings

JackRabbit Systems was founded to develop online travel software for

destination websites The software is designed to improve functionality and

usability to the visitor in order to enhance the visitorrsquos experience and increase room

nights in the selected destination The JackRabbit engine accomplishes this goal

JackRabbit across North America

bull In the past three years JackRabbit has experienced explosive growth and today is aligned with over 100 DMOs and with major chain hotels representing a significant percentage of room inventory in North America

bull Most recently JackRabbit has gone live on the websites for Travel Alberta (travelalbertacom) and the Las Vegas Convention amp Visitor Authority (visitlasvegascom)

Aligning with Consumer Demands and Preferences

bull JackRabbit supports consumer preferences by providing an alternative to Online Travel Agents (OTAs) independent sites 3rd party booking engines and the challenge of searching hotel availability and pricing through lodging directories on DMO websites

JackRabbit - Hotel Chain Partners

InterContental Hotel Group13 Magnuson Chain of Hotels

Carlson Hotels Worldwide13 Delta Hotels

Marriott13 Americarsquos Best Value Inns

Best Western13 Red Lion Hotels

Fairmont Hotels13 Hyatt Hotels amp Resorts

Hilton Hotels13 Starwood Hotels amp Resorts

Drury Inn amp Suites13 Choice Hotels Intrsquol

Search Interfaces on Website

Results on Destination website

Website visitors can sort the search results by name and price filter by amenities and preview property locations on a map specific to the destination area

Search again by date category and location

Sort and filter results

Hotel listing with image description address amenities and book-now buttons Results are rotated randomly to ensure equal exposure

Pictured results show listings that match selected amenities

Customized host site header with image map buttons back to site

When visitors are ready to make a reservation they click JackRabbitrsquos Book Nowldquo button which redirects them to the hotels own website where they enter credit card information and complete their reservation

How It Works ndash JackRabbit 1-2-3

1 Enter travel dates on DMO Website

2 Browse results on DMO website3 Complete reservation on hotel website

How it works for those with a system (that are not part of the chains already signed with JackRabbit)

bull Letter from TAPTIANB inviting the operators to participate

bull Link from the letter directly to JackRabbit

bull Tracking code provided or built

bull Operator arranges to have tracking code installed

bull JackRabbit starts indexing for price and availability

bull JackRabbit sends statements every month

In the 80 markets JackRabbit studied 42 of accommodations did not have an online reservation system In response to this issue JackRabbit launched its

own online reservation engine that is provided for FREE to participating JackRabbit members These accommodations can now benefit from an

affordable means of accepting online reservations and from the increased traffic that can come from JackRabbit

How It Works for those without ndash JackRabbit Reservation Engine

How it works for those that DONrsquoT have a system

bull Letter from TAPTIANB inviting the operators to participate

bull Link from the letter directly to JackRabbit requesting the Free system

bull System available October 15

bull Results for operator are returned with those that have a system (with link to operatorrsquos website or telephone number)

Operator without an online

reservation system and signs up to the free system

Link to website or a phone number

Because JackRabbit allows visitors to complete their reservations directly with the accommodation the consumer deals directly with the hotel avoiding the long line of third-party commission fees that are part of a normal GDS reservation

Direct connect with JackRabbit - No Middle-Man

JackRabbit Reservation

Guest is the customer of the

Lodger

3rd PartyBooking Engine

GDS Gateway Switch

Sample GDS Reservation

Guest is the customer of the 3rd

party

Tourism Consumer Website Stats

bull 90 of vacationers to New Brunswick go to the consumer website before they travel to the province

bull 1 million consumers visited the website in 2009

wwwtourismnewbrunswickca

Pages visited on the Tourism website

Online Booking SummaryConsumer Benefits

- JackRabbit search engine technology brings the rates and availability functionality that consumers demand from a destination site

Lodging Partner Benefits- JackRabbit search engine technology drives reservations directly to the

hotels eliminating the high commission fees charged by Online Travel Agency (OTA) sites

- JackRabbit provides opportunity for lodging properties of all sizes to benefit from the visitor traffic to the Tourism website

- JackRabbit enables automatic inventory and rate allocation requiring no additional management on behalf of the lodging property

Destination Benefits- JackRabbit search engine technology allows for participation from ALL

destination lodging partners- JackRabbit has consistently generated higher referrals and higher

conversions than 3rd party booking engines and destination website lodging directories

Tourism and Parks Corporate Website

Page 15: New Brunswick Tourism Offerings

JackRabbit across North America

bull In the past three years JackRabbit has experienced explosive growth and today is aligned with over 100 DMOs and with major chain hotels representing a significant percentage of room inventory in North America

bull Most recently JackRabbit has gone live on the websites for Travel Alberta (travelalbertacom) and the Las Vegas Convention amp Visitor Authority (visitlasvegascom)

Aligning with Consumer Demands and Preferences

bull JackRabbit supports consumer preferences by providing an alternative to Online Travel Agents (OTAs) independent sites 3rd party booking engines and the challenge of searching hotel availability and pricing through lodging directories on DMO websites

JackRabbit - Hotel Chain Partners

InterContental Hotel Group13 Magnuson Chain of Hotels

Carlson Hotels Worldwide13 Delta Hotels

Marriott13 Americarsquos Best Value Inns

Best Western13 Red Lion Hotels

Fairmont Hotels13 Hyatt Hotels amp Resorts

Hilton Hotels13 Starwood Hotels amp Resorts

Drury Inn amp Suites13 Choice Hotels Intrsquol

Search Interfaces on Website

Results on Destination website

Website visitors can sort the search results by name and price filter by amenities and preview property locations on a map specific to the destination area

Search again by date category and location

Sort and filter results

Hotel listing with image description address amenities and book-now buttons Results are rotated randomly to ensure equal exposure

Pictured results show listings that match selected amenities

Customized host site header with image map buttons back to site

When visitors are ready to make a reservation they click JackRabbitrsquos Book Nowldquo button which redirects them to the hotels own website where they enter credit card information and complete their reservation

How It Works ndash JackRabbit 1-2-3

1 Enter travel dates on DMO Website

2 Browse results on DMO website3 Complete reservation on hotel website

How it works for those with a system (that are not part of the chains already signed with JackRabbit)

bull Letter from TAPTIANB inviting the operators to participate

bull Link from the letter directly to JackRabbit

bull Tracking code provided or built

bull Operator arranges to have tracking code installed

bull JackRabbit starts indexing for price and availability

bull JackRabbit sends statements every month

In the 80 markets JackRabbit studied 42 of accommodations did not have an online reservation system In response to this issue JackRabbit launched its

own online reservation engine that is provided for FREE to participating JackRabbit members These accommodations can now benefit from an

affordable means of accepting online reservations and from the increased traffic that can come from JackRabbit

How It Works for those without ndash JackRabbit Reservation Engine

How it works for those that DONrsquoT have a system

bull Letter from TAPTIANB inviting the operators to participate

bull Link from the letter directly to JackRabbit requesting the Free system

bull System available October 15

bull Results for operator are returned with those that have a system (with link to operatorrsquos website or telephone number)

Operator without an online

reservation system and signs up to the free system

Link to website or a phone number

Because JackRabbit allows visitors to complete their reservations directly with the accommodation the consumer deals directly with the hotel avoiding the long line of third-party commission fees that are part of a normal GDS reservation

Direct connect with JackRabbit - No Middle-Man

JackRabbit Reservation

Guest is the customer of the

Lodger

3rd PartyBooking Engine

GDS Gateway Switch

Sample GDS Reservation

Guest is the customer of the 3rd

party

Tourism Consumer Website Stats

bull 90 of vacationers to New Brunswick go to the consumer website before they travel to the province

bull 1 million consumers visited the website in 2009

wwwtourismnewbrunswickca

Pages visited on the Tourism website

Online Booking SummaryConsumer Benefits

- JackRabbit search engine technology brings the rates and availability functionality that consumers demand from a destination site

Lodging Partner Benefits- JackRabbit search engine technology drives reservations directly to the

hotels eliminating the high commission fees charged by Online Travel Agency (OTA) sites

- JackRabbit provides opportunity for lodging properties of all sizes to benefit from the visitor traffic to the Tourism website

- JackRabbit enables automatic inventory and rate allocation requiring no additional management on behalf of the lodging property

Destination Benefits- JackRabbit search engine technology allows for participation from ALL

destination lodging partners- JackRabbit has consistently generated higher referrals and higher

conversions than 3rd party booking engines and destination website lodging directories

Tourism and Parks Corporate Website

Page 16: New Brunswick Tourism Offerings

Aligning with Consumer Demands and Preferences

bull JackRabbit supports consumer preferences by providing an alternative to Online Travel Agents (OTAs) independent sites 3rd party booking engines and the challenge of searching hotel availability and pricing through lodging directories on DMO websites

JackRabbit - Hotel Chain Partners

InterContental Hotel Group13 Magnuson Chain of Hotels

Carlson Hotels Worldwide13 Delta Hotels

Marriott13 Americarsquos Best Value Inns

Best Western13 Red Lion Hotels

Fairmont Hotels13 Hyatt Hotels amp Resorts

Hilton Hotels13 Starwood Hotels amp Resorts

Drury Inn amp Suites13 Choice Hotels Intrsquol

Search Interfaces on Website

Results on Destination website

Website visitors can sort the search results by name and price filter by amenities and preview property locations on a map specific to the destination area

Search again by date category and location

Sort and filter results

Hotel listing with image description address amenities and book-now buttons Results are rotated randomly to ensure equal exposure

Pictured results show listings that match selected amenities

Customized host site header with image map buttons back to site

When visitors are ready to make a reservation they click JackRabbitrsquos Book Nowldquo button which redirects them to the hotels own website where they enter credit card information and complete their reservation

How It Works ndash JackRabbit 1-2-3

1 Enter travel dates on DMO Website

2 Browse results on DMO website3 Complete reservation on hotel website

How it works for those with a system (that are not part of the chains already signed with JackRabbit)

bull Letter from TAPTIANB inviting the operators to participate

bull Link from the letter directly to JackRabbit

bull Tracking code provided or built

bull Operator arranges to have tracking code installed

bull JackRabbit starts indexing for price and availability

bull JackRabbit sends statements every month

In the 80 markets JackRabbit studied 42 of accommodations did not have an online reservation system In response to this issue JackRabbit launched its

own online reservation engine that is provided for FREE to participating JackRabbit members These accommodations can now benefit from an

affordable means of accepting online reservations and from the increased traffic that can come from JackRabbit

How It Works for those without ndash JackRabbit Reservation Engine

How it works for those that DONrsquoT have a system

bull Letter from TAPTIANB inviting the operators to participate

bull Link from the letter directly to JackRabbit requesting the Free system

bull System available October 15

bull Results for operator are returned with those that have a system (with link to operatorrsquos website or telephone number)

Operator without an online

reservation system and signs up to the free system

Link to website or a phone number

Because JackRabbit allows visitors to complete their reservations directly with the accommodation the consumer deals directly with the hotel avoiding the long line of third-party commission fees that are part of a normal GDS reservation

Direct connect with JackRabbit - No Middle-Man

JackRabbit Reservation

Guest is the customer of the

Lodger

3rd PartyBooking Engine

GDS Gateway Switch

Sample GDS Reservation

Guest is the customer of the 3rd

party

Tourism Consumer Website Stats

bull 90 of vacationers to New Brunswick go to the consumer website before they travel to the province

bull 1 million consumers visited the website in 2009

wwwtourismnewbrunswickca

Pages visited on the Tourism website

Online Booking SummaryConsumer Benefits

- JackRabbit search engine technology brings the rates and availability functionality that consumers demand from a destination site

Lodging Partner Benefits- JackRabbit search engine technology drives reservations directly to the

hotels eliminating the high commission fees charged by Online Travel Agency (OTA) sites

- JackRabbit provides opportunity for lodging properties of all sizes to benefit from the visitor traffic to the Tourism website

- JackRabbit enables automatic inventory and rate allocation requiring no additional management on behalf of the lodging property

Destination Benefits- JackRabbit search engine technology allows for participation from ALL

destination lodging partners- JackRabbit has consistently generated higher referrals and higher

conversions than 3rd party booking engines and destination website lodging directories

Tourism and Parks Corporate Website

Page 17: New Brunswick Tourism Offerings

JackRabbit - Hotel Chain Partners

InterContental Hotel Group13 Magnuson Chain of Hotels

Carlson Hotels Worldwide13 Delta Hotels

Marriott13 Americarsquos Best Value Inns

Best Western13 Red Lion Hotels

Fairmont Hotels13 Hyatt Hotels amp Resorts

Hilton Hotels13 Starwood Hotels amp Resorts

Drury Inn amp Suites13 Choice Hotels Intrsquol

Search Interfaces on Website

Results on Destination website

Website visitors can sort the search results by name and price filter by amenities and preview property locations on a map specific to the destination area

Search again by date category and location

Sort and filter results

Hotel listing with image description address amenities and book-now buttons Results are rotated randomly to ensure equal exposure

Pictured results show listings that match selected amenities

Customized host site header with image map buttons back to site

When visitors are ready to make a reservation they click JackRabbitrsquos Book Nowldquo button which redirects them to the hotels own website where they enter credit card information and complete their reservation

How It Works ndash JackRabbit 1-2-3

1 Enter travel dates on DMO Website

2 Browse results on DMO website3 Complete reservation on hotel website

How it works for those with a system (that are not part of the chains already signed with JackRabbit)

bull Letter from TAPTIANB inviting the operators to participate

bull Link from the letter directly to JackRabbit

bull Tracking code provided or built

bull Operator arranges to have tracking code installed

bull JackRabbit starts indexing for price and availability

bull JackRabbit sends statements every month

In the 80 markets JackRabbit studied 42 of accommodations did not have an online reservation system In response to this issue JackRabbit launched its

own online reservation engine that is provided for FREE to participating JackRabbit members These accommodations can now benefit from an

affordable means of accepting online reservations and from the increased traffic that can come from JackRabbit

How It Works for those without ndash JackRabbit Reservation Engine

How it works for those that DONrsquoT have a system

bull Letter from TAPTIANB inviting the operators to participate

bull Link from the letter directly to JackRabbit requesting the Free system

bull System available October 15

bull Results for operator are returned with those that have a system (with link to operatorrsquos website or telephone number)

Operator without an online

reservation system and signs up to the free system

Link to website or a phone number

Because JackRabbit allows visitors to complete their reservations directly with the accommodation the consumer deals directly with the hotel avoiding the long line of third-party commission fees that are part of a normal GDS reservation

Direct connect with JackRabbit - No Middle-Man

JackRabbit Reservation

Guest is the customer of the

Lodger

3rd PartyBooking Engine

GDS Gateway Switch

Sample GDS Reservation

Guest is the customer of the 3rd

party

Tourism Consumer Website Stats

bull 90 of vacationers to New Brunswick go to the consumer website before they travel to the province

bull 1 million consumers visited the website in 2009

wwwtourismnewbrunswickca

Pages visited on the Tourism website

Online Booking SummaryConsumer Benefits

- JackRabbit search engine technology brings the rates and availability functionality that consumers demand from a destination site

Lodging Partner Benefits- JackRabbit search engine technology drives reservations directly to the

hotels eliminating the high commission fees charged by Online Travel Agency (OTA) sites

- JackRabbit provides opportunity for lodging properties of all sizes to benefit from the visitor traffic to the Tourism website

- JackRabbit enables automatic inventory and rate allocation requiring no additional management on behalf of the lodging property

Destination Benefits- JackRabbit search engine technology allows for participation from ALL

destination lodging partners- JackRabbit has consistently generated higher referrals and higher

conversions than 3rd party booking engines and destination website lodging directories

Tourism and Parks Corporate Website

Page 18: New Brunswick Tourism Offerings

Search Interfaces on Website

Results on Destination website

Website visitors can sort the search results by name and price filter by amenities and preview property locations on a map specific to the destination area

Search again by date category and location

Sort and filter results

Hotel listing with image description address amenities and book-now buttons Results are rotated randomly to ensure equal exposure

Pictured results show listings that match selected amenities

Customized host site header with image map buttons back to site

When visitors are ready to make a reservation they click JackRabbitrsquos Book Nowldquo button which redirects them to the hotels own website where they enter credit card information and complete their reservation

How It Works ndash JackRabbit 1-2-3

1 Enter travel dates on DMO Website

2 Browse results on DMO website3 Complete reservation on hotel website

How it works for those with a system (that are not part of the chains already signed with JackRabbit)

bull Letter from TAPTIANB inviting the operators to participate

bull Link from the letter directly to JackRabbit

bull Tracking code provided or built

bull Operator arranges to have tracking code installed

bull JackRabbit starts indexing for price and availability

bull JackRabbit sends statements every month

In the 80 markets JackRabbit studied 42 of accommodations did not have an online reservation system In response to this issue JackRabbit launched its

own online reservation engine that is provided for FREE to participating JackRabbit members These accommodations can now benefit from an

affordable means of accepting online reservations and from the increased traffic that can come from JackRabbit

How It Works for those without ndash JackRabbit Reservation Engine

How it works for those that DONrsquoT have a system

bull Letter from TAPTIANB inviting the operators to participate

bull Link from the letter directly to JackRabbit requesting the Free system

bull System available October 15

bull Results for operator are returned with those that have a system (with link to operatorrsquos website or telephone number)

Operator without an online

reservation system and signs up to the free system

Link to website or a phone number

Because JackRabbit allows visitors to complete their reservations directly with the accommodation the consumer deals directly with the hotel avoiding the long line of third-party commission fees that are part of a normal GDS reservation

Direct connect with JackRabbit - No Middle-Man

JackRabbit Reservation

Guest is the customer of the

Lodger

3rd PartyBooking Engine

GDS Gateway Switch

Sample GDS Reservation

Guest is the customer of the 3rd

party

Tourism Consumer Website Stats

bull 90 of vacationers to New Brunswick go to the consumer website before they travel to the province

bull 1 million consumers visited the website in 2009

wwwtourismnewbrunswickca

Pages visited on the Tourism website

Online Booking SummaryConsumer Benefits

- JackRabbit search engine technology brings the rates and availability functionality that consumers demand from a destination site

Lodging Partner Benefits- JackRabbit search engine technology drives reservations directly to the

hotels eliminating the high commission fees charged by Online Travel Agency (OTA) sites

- JackRabbit provides opportunity for lodging properties of all sizes to benefit from the visitor traffic to the Tourism website

- JackRabbit enables automatic inventory and rate allocation requiring no additional management on behalf of the lodging property

Destination Benefits- JackRabbit search engine technology allows for participation from ALL

destination lodging partners- JackRabbit has consistently generated higher referrals and higher

conversions than 3rd party booking engines and destination website lodging directories

Tourism and Parks Corporate Website

Page 19: New Brunswick Tourism Offerings

Results on Destination website

Website visitors can sort the search results by name and price filter by amenities and preview property locations on a map specific to the destination area

Search again by date category and location

Sort and filter results

Hotel listing with image description address amenities and book-now buttons Results are rotated randomly to ensure equal exposure

Pictured results show listings that match selected amenities

Customized host site header with image map buttons back to site

When visitors are ready to make a reservation they click JackRabbitrsquos Book Nowldquo button which redirects them to the hotels own website where they enter credit card information and complete their reservation

How It Works ndash JackRabbit 1-2-3

1 Enter travel dates on DMO Website

2 Browse results on DMO website3 Complete reservation on hotel website

How it works for those with a system (that are not part of the chains already signed with JackRabbit)

bull Letter from TAPTIANB inviting the operators to participate

bull Link from the letter directly to JackRabbit

bull Tracking code provided or built

bull Operator arranges to have tracking code installed

bull JackRabbit starts indexing for price and availability

bull JackRabbit sends statements every month

In the 80 markets JackRabbit studied 42 of accommodations did not have an online reservation system In response to this issue JackRabbit launched its

own online reservation engine that is provided for FREE to participating JackRabbit members These accommodations can now benefit from an

affordable means of accepting online reservations and from the increased traffic that can come from JackRabbit

How It Works for those without ndash JackRabbit Reservation Engine

How it works for those that DONrsquoT have a system

bull Letter from TAPTIANB inviting the operators to participate

bull Link from the letter directly to JackRabbit requesting the Free system

bull System available October 15

bull Results for operator are returned with those that have a system (with link to operatorrsquos website or telephone number)

Operator without an online

reservation system and signs up to the free system

Link to website or a phone number

Because JackRabbit allows visitors to complete their reservations directly with the accommodation the consumer deals directly with the hotel avoiding the long line of third-party commission fees that are part of a normal GDS reservation

Direct connect with JackRabbit - No Middle-Man

JackRabbit Reservation

Guest is the customer of the

Lodger

3rd PartyBooking Engine

GDS Gateway Switch

Sample GDS Reservation

Guest is the customer of the 3rd

party

Tourism Consumer Website Stats

bull 90 of vacationers to New Brunswick go to the consumer website before they travel to the province

bull 1 million consumers visited the website in 2009

wwwtourismnewbrunswickca

Pages visited on the Tourism website

Online Booking SummaryConsumer Benefits

- JackRabbit search engine technology brings the rates and availability functionality that consumers demand from a destination site

Lodging Partner Benefits- JackRabbit search engine technology drives reservations directly to the

hotels eliminating the high commission fees charged by Online Travel Agency (OTA) sites

- JackRabbit provides opportunity for lodging properties of all sizes to benefit from the visitor traffic to the Tourism website

- JackRabbit enables automatic inventory and rate allocation requiring no additional management on behalf of the lodging property

Destination Benefits- JackRabbit search engine technology allows for participation from ALL

destination lodging partners- JackRabbit has consistently generated higher referrals and higher

conversions than 3rd party booking engines and destination website lodging directories

Tourism and Parks Corporate Website

Page 20: New Brunswick Tourism Offerings

When visitors are ready to make a reservation they click JackRabbitrsquos Book Nowldquo button which redirects them to the hotels own website where they enter credit card information and complete their reservation

How It Works ndash JackRabbit 1-2-3

1 Enter travel dates on DMO Website

2 Browse results on DMO website3 Complete reservation on hotel website

How it works for those with a system (that are not part of the chains already signed with JackRabbit)

bull Letter from TAPTIANB inviting the operators to participate

bull Link from the letter directly to JackRabbit

bull Tracking code provided or built

bull Operator arranges to have tracking code installed

bull JackRabbit starts indexing for price and availability

bull JackRabbit sends statements every month

In the 80 markets JackRabbit studied 42 of accommodations did not have an online reservation system In response to this issue JackRabbit launched its

own online reservation engine that is provided for FREE to participating JackRabbit members These accommodations can now benefit from an

affordable means of accepting online reservations and from the increased traffic that can come from JackRabbit

How It Works for those without ndash JackRabbit Reservation Engine

How it works for those that DONrsquoT have a system

bull Letter from TAPTIANB inviting the operators to participate

bull Link from the letter directly to JackRabbit requesting the Free system

bull System available October 15

bull Results for operator are returned with those that have a system (with link to operatorrsquos website or telephone number)

Operator without an online

reservation system and signs up to the free system

Link to website or a phone number

Because JackRabbit allows visitors to complete their reservations directly with the accommodation the consumer deals directly with the hotel avoiding the long line of third-party commission fees that are part of a normal GDS reservation

Direct connect with JackRabbit - No Middle-Man

JackRabbit Reservation

Guest is the customer of the

Lodger

3rd PartyBooking Engine

GDS Gateway Switch

Sample GDS Reservation

Guest is the customer of the 3rd

party

Tourism Consumer Website Stats

bull 90 of vacationers to New Brunswick go to the consumer website before they travel to the province

bull 1 million consumers visited the website in 2009

wwwtourismnewbrunswickca

Pages visited on the Tourism website

Online Booking SummaryConsumer Benefits

- JackRabbit search engine technology brings the rates and availability functionality that consumers demand from a destination site

Lodging Partner Benefits- JackRabbit search engine technology drives reservations directly to the

hotels eliminating the high commission fees charged by Online Travel Agency (OTA) sites

- JackRabbit provides opportunity for lodging properties of all sizes to benefit from the visitor traffic to the Tourism website

- JackRabbit enables automatic inventory and rate allocation requiring no additional management on behalf of the lodging property

Destination Benefits- JackRabbit search engine technology allows for participation from ALL

destination lodging partners- JackRabbit has consistently generated higher referrals and higher

conversions than 3rd party booking engines and destination website lodging directories

Tourism and Parks Corporate Website

Page 21: New Brunswick Tourism Offerings

How it works for those with a system (that are not part of the chains already signed with JackRabbit)

bull Letter from TAPTIANB inviting the operators to participate

bull Link from the letter directly to JackRabbit

bull Tracking code provided or built

bull Operator arranges to have tracking code installed

bull JackRabbit starts indexing for price and availability

bull JackRabbit sends statements every month

In the 80 markets JackRabbit studied 42 of accommodations did not have an online reservation system In response to this issue JackRabbit launched its

own online reservation engine that is provided for FREE to participating JackRabbit members These accommodations can now benefit from an

affordable means of accepting online reservations and from the increased traffic that can come from JackRabbit

How It Works for those without ndash JackRabbit Reservation Engine

How it works for those that DONrsquoT have a system

bull Letter from TAPTIANB inviting the operators to participate

bull Link from the letter directly to JackRabbit requesting the Free system

bull System available October 15

bull Results for operator are returned with those that have a system (with link to operatorrsquos website or telephone number)

Operator without an online

reservation system and signs up to the free system

Link to website or a phone number

Because JackRabbit allows visitors to complete their reservations directly with the accommodation the consumer deals directly with the hotel avoiding the long line of third-party commission fees that are part of a normal GDS reservation

Direct connect with JackRabbit - No Middle-Man

JackRabbit Reservation

Guest is the customer of the

Lodger

3rd PartyBooking Engine

GDS Gateway Switch

Sample GDS Reservation

Guest is the customer of the 3rd

party

Tourism Consumer Website Stats

bull 90 of vacationers to New Brunswick go to the consumer website before they travel to the province

bull 1 million consumers visited the website in 2009

wwwtourismnewbrunswickca

Pages visited on the Tourism website

Online Booking SummaryConsumer Benefits

- JackRabbit search engine technology brings the rates and availability functionality that consumers demand from a destination site

Lodging Partner Benefits- JackRabbit search engine technology drives reservations directly to the

hotels eliminating the high commission fees charged by Online Travel Agency (OTA) sites

- JackRabbit provides opportunity for lodging properties of all sizes to benefit from the visitor traffic to the Tourism website

- JackRabbit enables automatic inventory and rate allocation requiring no additional management on behalf of the lodging property

Destination Benefits- JackRabbit search engine technology allows for participation from ALL

destination lodging partners- JackRabbit has consistently generated higher referrals and higher

conversions than 3rd party booking engines and destination website lodging directories

Tourism and Parks Corporate Website

Page 22: New Brunswick Tourism Offerings

In the 80 markets JackRabbit studied 42 of accommodations did not have an online reservation system In response to this issue JackRabbit launched its

own online reservation engine that is provided for FREE to participating JackRabbit members These accommodations can now benefit from an

affordable means of accepting online reservations and from the increased traffic that can come from JackRabbit

How It Works for those without ndash JackRabbit Reservation Engine

How it works for those that DONrsquoT have a system

bull Letter from TAPTIANB inviting the operators to participate

bull Link from the letter directly to JackRabbit requesting the Free system

bull System available October 15

bull Results for operator are returned with those that have a system (with link to operatorrsquos website or telephone number)

Operator without an online

reservation system and signs up to the free system

Link to website or a phone number

Because JackRabbit allows visitors to complete their reservations directly with the accommodation the consumer deals directly with the hotel avoiding the long line of third-party commission fees that are part of a normal GDS reservation

Direct connect with JackRabbit - No Middle-Man

JackRabbit Reservation

Guest is the customer of the

Lodger

3rd PartyBooking Engine

GDS Gateway Switch

Sample GDS Reservation

Guest is the customer of the 3rd

party

Tourism Consumer Website Stats

bull 90 of vacationers to New Brunswick go to the consumer website before they travel to the province

bull 1 million consumers visited the website in 2009

wwwtourismnewbrunswickca

Pages visited on the Tourism website

Online Booking SummaryConsumer Benefits

- JackRabbit search engine technology brings the rates and availability functionality that consumers demand from a destination site

Lodging Partner Benefits- JackRabbit search engine technology drives reservations directly to the

hotels eliminating the high commission fees charged by Online Travel Agency (OTA) sites

- JackRabbit provides opportunity for lodging properties of all sizes to benefit from the visitor traffic to the Tourism website

- JackRabbit enables automatic inventory and rate allocation requiring no additional management on behalf of the lodging property

Destination Benefits- JackRabbit search engine technology allows for participation from ALL

destination lodging partners- JackRabbit has consistently generated higher referrals and higher

conversions than 3rd party booking engines and destination website lodging directories

Tourism and Parks Corporate Website

Page 23: New Brunswick Tourism Offerings

How it works for those that DONrsquoT have a system

bull Letter from TAPTIANB inviting the operators to participate

bull Link from the letter directly to JackRabbit requesting the Free system

bull System available October 15

bull Results for operator are returned with those that have a system (with link to operatorrsquos website or telephone number)

Operator without an online

reservation system and signs up to the free system

Link to website or a phone number

Because JackRabbit allows visitors to complete their reservations directly with the accommodation the consumer deals directly with the hotel avoiding the long line of third-party commission fees that are part of a normal GDS reservation

Direct connect with JackRabbit - No Middle-Man

JackRabbit Reservation

Guest is the customer of the

Lodger

3rd PartyBooking Engine

GDS Gateway Switch

Sample GDS Reservation

Guest is the customer of the 3rd

party

Tourism Consumer Website Stats

bull 90 of vacationers to New Brunswick go to the consumer website before they travel to the province

bull 1 million consumers visited the website in 2009

wwwtourismnewbrunswickca

Pages visited on the Tourism website

Online Booking SummaryConsumer Benefits

- JackRabbit search engine technology brings the rates and availability functionality that consumers demand from a destination site

Lodging Partner Benefits- JackRabbit search engine technology drives reservations directly to the

hotels eliminating the high commission fees charged by Online Travel Agency (OTA) sites

- JackRabbit provides opportunity for lodging properties of all sizes to benefit from the visitor traffic to the Tourism website

- JackRabbit enables automatic inventory and rate allocation requiring no additional management on behalf of the lodging property

Destination Benefits- JackRabbit search engine technology allows for participation from ALL

destination lodging partners- JackRabbit has consistently generated higher referrals and higher

conversions than 3rd party booking engines and destination website lodging directories

Tourism and Parks Corporate Website

Page 24: New Brunswick Tourism Offerings

Operator without an online

reservation system and signs up to the free system

Link to website or a phone number

Because JackRabbit allows visitors to complete their reservations directly with the accommodation the consumer deals directly with the hotel avoiding the long line of third-party commission fees that are part of a normal GDS reservation

Direct connect with JackRabbit - No Middle-Man

JackRabbit Reservation

Guest is the customer of the

Lodger

3rd PartyBooking Engine

GDS Gateway Switch

Sample GDS Reservation

Guest is the customer of the 3rd

party

Tourism Consumer Website Stats

bull 90 of vacationers to New Brunswick go to the consumer website before they travel to the province

bull 1 million consumers visited the website in 2009

wwwtourismnewbrunswickca

Pages visited on the Tourism website

Online Booking SummaryConsumer Benefits

- JackRabbit search engine technology brings the rates and availability functionality that consumers demand from a destination site

Lodging Partner Benefits- JackRabbit search engine technology drives reservations directly to the

hotels eliminating the high commission fees charged by Online Travel Agency (OTA) sites

- JackRabbit provides opportunity for lodging properties of all sizes to benefit from the visitor traffic to the Tourism website

- JackRabbit enables automatic inventory and rate allocation requiring no additional management on behalf of the lodging property

Destination Benefits- JackRabbit search engine technology allows for participation from ALL

destination lodging partners- JackRabbit has consistently generated higher referrals and higher

conversions than 3rd party booking engines and destination website lodging directories

Tourism and Parks Corporate Website

Page 25: New Brunswick Tourism Offerings

Because JackRabbit allows visitors to complete their reservations directly with the accommodation the consumer deals directly with the hotel avoiding the long line of third-party commission fees that are part of a normal GDS reservation

Direct connect with JackRabbit - No Middle-Man

JackRabbit Reservation

Guest is the customer of the

Lodger

3rd PartyBooking Engine

GDS Gateway Switch

Sample GDS Reservation

Guest is the customer of the 3rd

party

Tourism Consumer Website Stats

bull 90 of vacationers to New Brunswick go to the consumer website before they travel to the province

bull 1 million consumers visited the website in 2009

wwwtourismnewbrunswickca

Pages visited on the Tourism website

Online Booking SummaryConsumer Benefits

- JackRabbit search engine technology brings the rates and availability functionality that consumers demand from a destination site

Lodging Partner Benefits- JackRabbit search engine technology drives reservations directly to the

hotels eliminating the high commission fees charged by Online Travel Agency (OTA) sites

- JackRabbit provides opportunity for lodging properties of all sizes to benefit from the visitor traffic to the Tourism website

- JackRabbit enables automatic inventory and rate allocation requiring no additional management on behalf of the lodging property

Destination Benefits- JackRabbit search engine technology allows for participation from ALL

destination lodging partners- JackRabbit has consistently generated higher referrals and higher

conversions than 3rd party booking engines and destination website lodging directories

Tourism and Parks Corporate Website

Page 26: New Brunswick Tourism Offerings

Tourism Consumer Website Stats

bull 90 of vacationers to New Brunswick go to the consumer website before they travel to the province

bull 1 million consumers visited the website in 2009

wwwtourismnewbrunswickca

Pages visited on the Tourism website

Online Booking SummaryConsumer Benefits

- JackRabbit search engine technology brings the rates and availability functionality that consumers demand from a destination site

Lodging Partner Benefits- JackRabbit search engine technology drives reservations directly to the

hotels eliminating the high commission fees charged by Online Travel Agency (OTA) sites

- JackRabbit provides opportunity for lodging properties of all sizes to benefit from the visitor traffic to the Tourism website

- JackRabbit enables automatic inventory and rate allocation requiring no additional management on behalf of the lodging property

Destination Benefits- JackRabbit search engine technology allows for participation from ALL

destination lodging partners- JackRabbit has consistently generated higher referrals and higher

conversions than 3rd party booking engines and destination website lodging directories

Tourism and Parks Corporate Website

Page 27: New Brunswick Tourism Offerings

Pages visited on the Tourism website

Online Booking SummaryConsumer Benefits

- JackRabbit search engine technology brings the rates and availability functionality that consumers demand from a destination site

Lodging Partner Benefits- JackRabbit search engine technology drives reservations directly to the

hotels eliminating the high commission fees charged by Online Travel Agency (OTA) sites

- JackRabbit provides opportunity for lodging properties of all sizes to benefit from the visitor traffic to the Tourism website

- JackRabbit enables automatic inventory and rate allocation requiring no additional management on behalf of the lodging property

Destination Benefits- JackRabbit search engine technology allows for participation from ALL

destination lodging partners- JackRabbit has consistently generated higher referrals and higher

conversions than 3rd party booking engines and destination website lodging directories

Tourism and Parks Corporate Website

Page 28: New Brunswick Tourism Offerings

Online Booking SummaryConsumer Benefits

- JackRabbit search engine technology brings the rates and availability functionality that consumers demand from a destination site

Lodging Partner Benefits- JackRabbit search engine technology drives reservations directly to the

hotels eliminating the high commission fees charged by Online Travel Agency (OTA) sites

- JackRabbit provides opportunity for lodging properties of all sizes to benefit from the visitor traffic to the Tourism website

- JackRabbit enables automatic inventory and rate allocation requiring no additional management on behalf of the lodging property

Destination Benefits- JackRabbit search engine technology allows for participation from ALL

destination lodging partners- JackRabbit has consistently generated higher referrals and higher

conversions than 3rd party booking engines and destination website lodging directories

Tourism and Parks Corporate Website

Page 29: New Brunswick Tourism Offerings

Tourism and Parks Corporate Website