P R O F . S T E V E N L . J O H N S O N T w i t t e r : @ S t e v e n L J o h n s o n

http://stevenljohnson.org

http://community.mis.temple.edu/mis5101fall10/

MIS5101: Business Intelligence Week 7 – Knowledge Management

Today’s Agenda

  Announcements

  Case Discussion

  Blog + Reading Discussion

Case Analysis Discussion Questions

 What problem is Danone trying to solve?  Has the Networking Attitude been successful?  Would the Networking Attitude work in your firm?  What should Franck Mougin and Benedikt Beneti

do next?  How does Danone use IT for knowledge

management?  Do you think Danone would do better with greater

use of IT for knowledge management?

100 Second Reflection

1.  What is something you want to remember about knowledge management at the end of the semester?

2.  What would you like to know more about?

3.  Is there anything you’d like me to know?

Blog + Reading

  What is a community of practice?   Expertise, sharing, practice

  How do you become a member of one?   What are the benefits?

  What is the difference between process and practice?   How do process and practice relate?   What is relationship between knowledge

management and communities of practice?

P R O F . S T E V E N L . J O H N S O N E M A I L : S T E V E N @ T E M P L E . E D U

T w i t t e r : @ S t e v e n L J o h n s o n http://stevenljohnson.org

http://community.mis.temple.edu/mis5001fall10johnson/

For More Information