March 2014 clif briefing slides

Fort Drum – Home of America’s Light Infantry Division

FORT DRUM NEW YORK

COL Gary Rosenberg/IMDR-ZA/ (315)-772-5501/ [email protected] 1 of 21 5 March 2014

Community Leaders Information Forum 5 March 2014

Welcome/Administrative Notes

Dates to Remember Highlights COL Gary Rosenberg

Guest Speaker/Presentation

MEDDAC Nurse Advice Line Ms. Stephanie Marnell

TRICARE Online (TOL) and Healthcare Benefits Ms. Margaret Canale

CYSS Month of the Military Child Events Ms. Karin S. Sikirica

AVC & April Volunteer Appreciation Month Ms. Dani Thompson-Reed

Directorate/Agency Updates

Questions & Concerns

Closing Remarks COL Gary Rosenberg


FORT DRUM NEW YORK


DATES TO REMEMBER

March 2014

3/11-12 AFAP Conference The Commons 3/12 AFAP Conference Brief Out 1400-1500 The Commons 3/14-3/16 North Country Goes Green Festival Dulles State Office 3/17 Division DONSA 3/20 Volunteer of the Month Ceremony 1100-1130 The Commons 3/22 Maple Days 1000-1500 45th Infantry 3/26 Family Support Huddle 1000-1130 Po Valley SLC 3/27 Mountain Remembrance Ceremony 1630 The Commons 3/28 Retirement Ceremony 1600 MPA 3/29 Maple Days 1000-1500 45th Infantry


FORT DRUM NEW YORK


DATES TO REMEMBER

April 2014 4/2 CLIF 1000-1100 The Commons 4/2-3 BOSS AFAP Conference Clayton 4/14-21 Local School Spring Break 4/17 Volunteer of the Month Ceremony 1100-1130 The Commons 4/18, 21 Division DONSA 4/23 Family Support Huddle 1000-1130 Po Valley SLC 4/24 Mountain Remembrance Ceremony 1630 The Commons 4/25 VSF International Food Festival 1630-2000 The Commons 4/25 Retirement Ceremony 1600 MPA


FORT DRUM NEW YORK


DATES TO REMEMBER

May 2014 5/1 Annual Volunteer of the Year Ceremony/ 1800 The Common Man & Woman of the Mountain 5/7 CLIF 1000-1100 The Commons 5/8 ACAP Career Fair 1000-1400 The Commons 5/9 DONSA 5/11 Armed Forces Day Luncheon 1130 Hilton Garden Inn 5/15 2nd Annual BOSS Mountain Mudder 5/17 Fishing Derby 1200 – 1545 Remington Pond 5/21 Division Safety Day 5/21 US Army Soldier Show 1800-2000 Magrath Gym 5/22 Volunteer of the Month Ceremony 1100-1130 The Commons 5/23 DONSA 5/26 Memorial Day- Federal Holiday 5/28 Family Support Huddle 1000-1130 Po Valley SLC 5/28 Asian-Pacific American Heritage 1130-1300 The Commons

Month Observance 5/29 Mountain Remembrance Ceremony 1630 Memorial Park 5/30 Retirement Ceremony 1600 MPA 5/30 Sesame Street 1400, 1800 Magrath Gym

5 March 2014 COL Gary Rosenberg/IMDR-ZA/ (315)-772-5501/ [email protected] 5 of 21


FORT DRUM NEW YORK

Fort Drum MEDDAC

Nurse Advice Line

Stephanie Marnell

Chief, Clinical Operations

Fort Drum MEDDAC

(315) 772-7597



FORT DRUM NEW YORK NURSE ADVICE LINE

• The Nurse Advice Line will provide 24 hour a day/7 day a week nurse

triage, advice and MTF appointing. The NAL goals are to reduce

unnecessary Emergency Department and Urgent Care utilization, to

improve the patient’s continuous healthcare relationship with his/her

MTF and PCM and to maximize patient satisfaction.

• Who Is Eligible to Use the NAL: All TRICARE beneficiaries including

TRICARE Prime to MTF, TRICARE Prime to Network, TRICARE

Standard, TRICARE Young Adult, TRICARE Prime Remote, TRICARE

Reserve Select, TRICARE Retired Reserve and any other specialty

categories of patient who are in DEERS as TRICARE Eligible.

• Who Is NOT Eligible to Use the NAL: Patients with non MTF privileges

are not eligible to use the NAL. (i.e. Martin’s Point Patients)



FORT DRUM NEW YORK NURSE ADVICE LINE, CONT.

• Expected Start Date: Expected on or about 24 April 2014

• Enrollees calling the NAL will gain immediate access to advice from

registered nurses 24 hours a day/7 days a week using standard triage

protocols

• NAL RNs will advise enrollees on the most clinically appropriate level of

care ranging from emergency to self-care.

• NAL will provide parent/care-giver the option of a follow-up call if self-

care is advised for any pediatric patients.

– NAL will send info to PCM via Telephone Consult. The PCM will

complete authorization form per normal procedures and send to

Tricare.



FORT DRUM NEW YORK NURSE ADVICE LINE, CONT.

- Specific Procedures During Regular Duty Hours

• If the NAL determines the patient needs an acute appointment, the NAL

will attempt to make an ACUTE appointment, if available.

• If an appointment is not available, the NAL will attempt a “warm hand-

off” to the PCM nurse.

- Specific Procedures After Regular Duty Hours

• If the NAL determines the patient needs an acute appointment, the NAL

will attempt to make an ACUTE appointment, if available.

• If an appointment is not available, the NAL will advise the patient to seek

urgent care in the network. The NAL will notify the PCM via Telephone

Consult; the PCM will complete and submit a retroactive urgent care

referral.



FORT DRUM NEW YORK NURSE ADVICE LINE, FACT SHEET

Quick NAL Facts:

• Toll-free phone number: 1-800-TRICARE (874-2273),

Option 1

• Hours: 24 hours a day, 7 days a week starting late April

2014

• Areas Served: Continental United States, Alaska and

Hawaii



FORT DRUM NEW YORK

Fort Drum MEDDAC

TRICARE Online (TOL) and Healthcare

Benefits

Margaret Canale

Health Benefits Specialist, Managed Care Department

FORT DRUM MEDDAC

(315) 772-5111



FORT DRUM NEW YORK

TRICARE UPDATES

Closure of TRICARE Service Center-

1 April 2014.

Walk in assistance will no longer be

available.

Services received at the TRICARE service

center in Guthrie clinic will now be available

via phone, or web.



FORT DRUM NEW YORK

ENROLLMENT BY PHONE – CALL THE TRICARE

CONTRACTOR 1-877-874-2273.

BENEFICIARY WEB ENROLLMENT (BWE) – Prime

enrollment and changes online through

www.tricare.mil/enrollment or directly at www.tricare.mil/BWE.

ENROLLMENT : TRICARE ON LINE

EASY CONVENIENT, ONE STEP AND PAPERLESS

SELF SERVICE INITIATIVES

http://www.tricare.mil/enrollment

http://www.tricare.mil/BWE



FORT DRUM NEW YORK

MANAGE YOUR BENEFITS

• You can manage your benefits at home or on the go via

TRICARE secure Web sites: www.tricare.mil, the “I want to ”

• Enroll in or purchase TRICARE Plan

• File or check a claim

• View referrals and prior authorizations.

• Find a doctor

• Update your contact information.

• Check to see if the medical care being requested by your

provider is COVERED under GOVERMENTS TRICARE

PLAN.

http://www.tricare.mil/



FORT DRUM NEW YORK

Child, Youth and School Services

Month of the Military Child Events

Karin S. Sikirica

Child, Youth and School Services

[email protected]

315-772-6715



FORT DRUM NEW YORK

April is Month of the Military Child!

"Young Lives Big Stories"

This special celebration is a legacy of former Defense Secretary Caspar Weinberger established to

underscore the important role children play in the Armed Forces community.

Our centers would like to recognize and applaud families and their children for the daily sacrifices they make

in supporting America’s Army by planning a month of activities and special events.

Please join us as we celebrate this very special month!

CHILD, YOUTH & SCHOOL SERVICES

Child Development Centers:

Spirit Week

Military Vehicle Displays

Parades

Open Houses

Arbor Day Tree Planting

Children’s Military Ball

VIP Story Readers



FORT DRUM NEW YORK

April is Month of the Military Child!

"Young Lives Big Stories“

CHILD, YOUTH & SCHOOL SERVICES

School Age Services:

Carnival – April 5

Military Vehicle Display – April 15

PT and Dress Like a Soldier – April 17

Parent’s Night – April 29

Youth Center:

Youth Leadership Forum – April 4 – 5

Teen Town Hall Meeting – April 8

Worldwide Teen Lock-In (Operation Megaphone) – April 25-26

Fine Arts & Photography Exhibit – April 19 - 30



FORT DRUM NEW YORK

ACS Army Volunteer Corp &

April Volunteer Appreciation Month

Dani Thompson-Reed

Army Community Services/Army Volunteer Corps

[email protected]

315-772-2899/2933



FORT DRUM NEW YORK VOLUNTEER MANAGEMENT INFORMATION

SYSTEM (VMIS)

• Per Army Regulation 608-1 (12 March 2013)

• Volunteer Management Information System (VMIS).

• Statutory Volunteers are required to log their hours in VMIS

– Health care related programs

– Museums, Natural Resources

– Family Support, child/youth services, education, religious activities, MWR

• Private Organizations and Off-Post Volunteers (NON-AVCC) are

highly encouraged to log hours.

• Anyone nominated for Volunteer of the Year must have hours

logged into VMIS.



FORT DRUM NEW YORK VOLUNTEER OF THE YEAR AND MAN & WOMAN

OF THE MOUNTAIN 1 May 2014, 1700-2000 at The Commons

- Social Hour 1700-1800, cash bar and hors d'oeuvres

- Ceremony will begin at 1800

• Invitations will be mailed on 10 March to each

nominee who may bring one guest. Nominees

need to RSVP NLT 27 March.

• Dress is business casual.

• Tables will be clearly assigned to each unit/organization.

During National Volunteer Appreciation Week 6-12 April

• AVC is planning surprise events during this week. We will need volunteers

for these surprise events.

• Allocation of funds to each BCT for their own volunteer appreciation.



FORT DRUM NEW YORK Volunteer Awards

• Please look at the “Volunteer Awards Matrix”- These are the

awards AVC can process.

• Any award that goes through our

office has the stipulation that the

volunteer’s updated/accurate hours

are logged in VMIS.

• We need at least 30 days to process

the majority of the awards.

The Volunteer Award Matrix is a great tool for

Commanders and FRG leaders to use as a quick

reference guide to formally recognize our

volunteers!

Category Award Nominating Authority Approving AuthorityProcessing

ResponsibilityAdditional Information

Agency/

Organization/ Unit

Awards

Certificate of Appreciation

Agency/Organization

Director,

O-3 Commander/1SG or

above

Agency/Organization

Director,

O-3 Commander/1SG or

above

Agency/

Organization

/ Unit

There is no specific format to this award.

Fort Drum Impact

AwardsCertificate of Appreciation

Agency/Organization

Director, O-4

Commander/ CSM or

above

Garrison Commander AVC AVC requires 30 days to process this award.

Certificate of Achievement

Agency/Organization

Director, O-4

Commander/ CSM or

above

Garrison Commander AVC AVC requires 30 days to process this award.

Volunteer of the Month

Agency/Organization

Director, O-4

Commander/ CSM or

above

Garrison Commander AVC

Nominations must be turned in by the first business day of each month. Ceremonies are

held the third Thursday of each month, excluding July and December when no ceremony is

held.

Commanding General's Climb To

Glory Award

Agency/Organization

Director, O-4

Commander/ CSM or

above

Commanding General AVC

AVC requires 30 days to process this award. It is to recognize outstanding and

distinguished support to the Fort Drum community in, at least, two or more organizations.

Exceptional service to one organization that has a wide, significant impact will be

considered for this award.

Volunteer of the Year

Agency/Organization

Director, O-4

Commander/ CSM or

above

Commanding General AVC Please contact the AVC directly to get information about processing this award.

Department of the

Army Awards

Certificate of Appreciation for

Patriotic Civilian Service

Agency/Organization

Director, O-4

Commander/ CSM or

above

Lieutenant Colonel and

aboveAVC

AVC requires 30 days to process this award. Please contact the AVC directly to find out

what requirements must be fulfilled.

Commander's Award for Public

Service

Agency/Organization

Director, O-5

Commander/ CSM or

above

Colonel and above AVC


what requirements must be fulfilled. Should have previously received the Certificate of

Appreciation for Patriotic Civilian Service.

Outstanding Civilian Service Medal

Agency/Organization

Director, O-5

Commander/ CSM or

above

Commanding General AVC


what requirements must be fulfilled. Should have previously received the Commander's

Award for Public Service.

Army Volunteer Corps Coordinator Army Volunteer Corps Program Asst

Dani Thompson-Reed Amanda Garcia

P-4330 Conway Road P-4330 Conway Road

315 772 2899 315 772 [email protected] [email protected]

Fort Drum Army Volunteer Corps Volunteer Awards Matrix

Updated: February 2014


FORT DRUM NEW YORK


Directorate and Agency Updates


FORT DRUM NEW YORK


Questions and Concerns


FORT DRUM NEW YORK


The next CLIF Meeting is scheduled for

2 April 2014

Thank you for attending.

If you would like to provide information for CLIF,

please email Elizabeth DeJesus at [email protected]

Staci Reyes at [email protected]

Education

March 2014 clif briefing slides