Light‐WeightUserTes.ngforthedesignofonlineinstruc.onalmaterials

RachaelGilg,Interac0veDeveloper

CarlBlyth,DirectorTexasLanguageTechnologyCenter

CollegeofLiberalArtsTheUniversityofTexasatAus.n

Light‐WeightUserTes.ng

Light‐WeightUserTes.ng

Light‐WeightUserTes.ng

User‐CenteredDesign

UsabilityTes0ng

PersonasCardSor.ng

FocusGroupsSurveys

Func.onalTes.ng,SiteAnaly.cs

SurveysInterviews

User‐CenteredDesign

BasicCharacteris.csofUsabilityTes.ng

“Think Aloud” Protocol

Real Tasks

Real Users

BeyondUsability:FacetsofUserExperience

Source: Peter Morville http://semanticstudios.com

WhydoweneedUserTes.ng?

Can’twejustaskuserswhattheythinkaboutoursite?

CaseStudy:Rockin’Russian

Rockin’RussianTes.ngProcess

1.  PlanningtheTest2.  DesigningtheTest3.  Conduc.ngtheTest4.  Ac.ngontheResults

Let’slookatsomesamplematerials:hSp://coerll.utexas.edu/coerll_media/tutorials/usability.pdf

PlanningtheTest

•  PlantotestearlyandoUen

•  Decideongoalsforthetes.ng

•  Recruitusersthataremembersofyourtargetaudience(s)

•  Expecttheunexpected

DesigningtheTest

•  Developtaskscenariosthatare– Realis.c– Simple– Tailoredtoyouraudience– Don’tuseleadinglanguage

•  Developpre‐andpost‐testsurveysandinterviewques.ons

Conduc.ngtheTest

•  Ifpossible,havesomeoneimpar.al(notthedeveloper)administerthetest

•  Setuptechnologyandhavepacketsready•  Haveusersignawaiver•  Orientthepar.cipantusingascript•  Prompttheusertothinkaloud,butstayneutral•  Administerpost‐testsurvey

•  Followuponproblemareasduringinterview

Ac.ngontheResults

•  Compiledata•  Iden.fyandpriori.zeissues•  Brainstormsolu.ons

•  Implementsolu.onsandre‐test

Ques.ons?

Ac.vity

•  StarttheScreenflowapplica.onandbeginrecording.UsethetaskprovidedtointeractwiththeRockin’RussiansiteathSp://tltc.la.utexas.edu/rr

•  Discussion:– Whatdoyouthinkofthetaskyouweregiven?

–  Doyouseeanypoten.alproblemswithit?– Whatkindofresultsdoyouthinkyouwouldget?

–  HowwouldyouimprovethetasktogetbeSerresults?

•  DemoofScreenflowplaybackandedi.ngfunc.onality.