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Designing in an enterprise is like a maze. Getting from idea to execution is often a crooked path full of obstacles. But having the right tools can help designers look past the deliverable and focus on the larger context. This presentation covers approaches for how to navigate through complex situations and adapt to change.
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LESSONS FROM LABYRINTH Designing in the World of Enterprise
Kimberley Peter IBM Rational + DevOps [email protected]@kpeter
UX Thursday Toronto. Kimberley Peter . IBM ©2014
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2011 2012 20142010 2013 2015
Technology methodologies
Team member exits + entrances
Executive pressuresProject
scope / mission
2011 2012 20142010 2013 2015
1 2
2013
Project scope / mission
Backcasting
Learning sources: Matt Nish-Lapidus and Matthew Milan, Normative
Consensus building
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Elements
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Actions
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Indicators
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Opportunities
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Actions
Opportunities
Indicators
Risks
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What can we do tomorrow to start this
journey?
2011 2012 20142010 2013 2015
Technology methodologies
2014
Microservice Architecture
Engineering Approach — Service Maturity Model
Yeah, but …?
User Story Mapping
Activity
Task
Sub-task
Time
Release 1
!Great sources for learning more: Jeff Patton and Winnipeg Agilist
Business goals / user info / principles / ideas (at top)
IBM Rational . Advancing UX in Your Organization, Kim Peter and Adam Archer ©201416
IBM Rational . Advancing UX in Your Organization, Kim Peter and Adam Archer ©201417
IBM Rational . Advancing UX in Your Organization, Kim Peter and Adam Archer ©201418
Define Scope Monitor + Manage Communicate Up Get Productive
Sketching
+ Audio/teleconferenceScreen sharing software Social software Sketching tools
2011 2012 20142010 2013 2015
Team member exits + entrances
2014
Values + Practice
+ IBM Design Thinking
Continuous feedback
2011 2012 20142010 2013 2015
Executive pressures
2014 2015
Takeaways
Hack the tools
Hack the tools
Engage across disciplines
Hack the tools
Engage across disciplines
Use relatable language
Hack the tools
Engage across disciplines
Use relatable language
Push for holistic thinking
Hack the tools
Engage across disciplines
Use relatable language
Push for holistic thinking~
The medium is the message
THANKS! Now, go show ‘em how it’s done! (after lunch, of course ;)
Kimberley Peter IBM Rational + DevOps [email protected]@kpeter
UX Thursday Toronto. Kimberley Peter . IBM ©2014