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LESSONS FROM LABYRINTH Designing in the World of Enterprise Kimberley Peter IBM Rational + DevOps [email protected] @kpeter UX Thursday Toronto. Kimberley Peter . IBM ©2014

Lessons from Labyrinth: Designing in the world of enterprise - UX Thursday Toronto - Kimberley Peter

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Designing in an enterprise is like a maze. Getting from idea to execution is often a crooked path full of obstacles. But having the right tools can help designers look past the deliverable and focus on the larger context. This presentation covers approaches for how to navigate through complex situations and adapt to change.

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Page 1: Lessons from Labyrinth: Designing in the world of enterprise - UX Thursday Toronto - Kimberley Peter

LESSONS FROM LABYRINTH  Designing in the World of Enterprise

Kimberley Peter  IBM Rational + DevOps  [email protected]@kpeter

UX Thursday Toronto. Kimberley Peter . IBM ©2014

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?

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2011 2012 20142010 2013 2015

Technology methodologies

Team member exits + entrances

Executive pressuresProject

scope / mission

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2011 2012 20142010 2013 2015

1 2

2013

Project scope / mission

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Backcasting

Learning sources: Matt Nish-Lapidus and Matthew Milan, Normative

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Consensus building

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TIMELINE FUTUREPRESENT

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TIMELINE FUTUREPRESENT

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Dec ‘16

TIMELINE FUTUREPRESENT

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Dec ‘16Dec ‘15June ‘15Dec ‘14 June ‘16

TIMELINE FUTUREPRESENT

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Dec ‘16Dec ‘15June ‘15Dec ‘14 June ‘16

Elements

TIMELINE FUTUREPRESENT

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Dec ‘16Dec ‘15June ‘15Dec ‘14 June ‘16

Elements

TIMELINE FUTUREPRESENT

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Dec ‘16Dec ‘15June ‘15Dec ‘14 June ‘16

Elements

TIMELINE FUTUREPRESENT

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Dec ‘16Dec ‘15June ‘15Dec ‘14 June ‘16

Elements

TIMELINE FUTUREPRESENT

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Dec ‘16Dec ‘15June ‘15Dec ‘14 June ‘16

Elements

Actions

TIMELINE FUTUREPRESENT

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Dec ‘16Dec ‘15June ‘15Dec ‘14 June ‘16

Elements

Actions

Indicators

TIMELINE FUTUREPRESENT

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Dec ‘16Dec ‘15June ‘15Dec ‘14 June ‘16

Elements

Actions

Indicators

Risks

TIMELINE FUTUREPRESENT

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Dec ‘16Dec ‘15June ‘15Dec ‘14 June ‘16

Elements

Actions

Opportunities

Indicators

Risks

TIMELINE FUTUREPRESENT

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Dec ‘16Dec ‘15June ‘15Dec ‘14 June ‘16

Elements

Actions

Opportunities

Indicators

Risks

TIMELINE FUTUREPRESENT

What can we do tomorrow to start this

journey?

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2011 2012 20142010 2013 2015

Technology methodologies

2014

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Microservice Architecture

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Engineering Approach — Service Maturity Model

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Yeah, but …?

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User Story Mapping

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Activity

Task

Sub-task

Time

Release 1

!Great sources for learning more: Jeff Patton and Winnipeg Agilist

Business goals / user info / principles / ideas (at top)

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IBM Rational . Advancing UX in Your Organization, Kim Peter and Adam Archer ©201416

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IBM Rational . Advancing UX in Your Organization, Kim Peter and Adam Archer ©201417

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IBM Rational . Advancing UX in Your Organization, Kim Peter and Adam Archer ©201418

Define Scope Monitor + Manage Communicate Up Get Productive

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Sketching

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+ Audio/teleconferenceScreen sharing software Social software Sketching tools

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2011 2012 20142010 2013 2015

Team member exits + entrances

2014

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Values + Practice

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+ IBM Design Thinking

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Continuous feedback

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2011 2012 20142010 2013 2015

Executive pressures

2014 2015

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Takeaways

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Hack the tools

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Hack the tools

Engage across disciplines

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Hack the tools

Engage across disciplines

Use relatable language

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Hack the tools

Engage across disciplines

Use relatable language

Push for holistic thinking

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Hack the tools

Engage across disciplines

Use relatable language

Push for holistic thinking~

The medium is the message

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THANKS!  Now, go show ‘em how it’s done! (after lunch, of course ;)

Kimberley Peter  IBM Rational + DevOps  [email protected]@kpeter

UX Thursday Toronto. Kimberley Peter . IBM ©2014