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Leadership Competencies – When does it begin?
Manoj Parmesh
Country HR Manager -India
Weatherford International Ltd.
Contents
• Need for leadership Competency.
• The environment in which we operate.
• Competency - the Weatherford way.
© 2006 Weatherford. All rights reserved.1
• How Competency process enhance HRMS.
• Challenges for seamless implementation.
• Conclusion.
Need for Leadership competency
• Emergence of knowledge economy
• Today’s leader- has origin in one country & operating in another.
• Multiple geographic influences.
• Diverse group of employees coming together to work.
© 2006 Weatherford. All rights reserved.2
• Diverse group of employees coming together to work.
• Volatile nature of the business.
• Compliance challenges.
Context
• The Business environment.
• The Technology
© 2006 Weatherford. All rights reserved.3
• The Technology
• The People
The Biz environment – Oil & Gas
• Oil & Gas industry has not really attracted
good talent over the last 20 years. (Upstream)
• Industry image.
• Baby boomers are fast approaching
retirement
© 2006 Weatherford. All rights reserved.4
retirement
• Industry cyclicality-large lay off’s over & over.
The Technology
Major technology trends fall into four dimensions
• Speed.
• Efficiency.
© 2006 Weatherford. All rights reserved.5
• Connectivity.
• Customization
The People
1. Generation Bharat(Prior to 1975)
Charecterized by collectivism, stronger family values, not to question authority,
believe that higher education is the only way to success, deep seated economic
insecurity,lack of optimism, happy with status-quo.
2. Today’s generation(1975 to 1990)
Charecterized by high confidence,capacity to process information very fast,urge to
© 2006 Weatherford. All rights reserved.6
Charecterized by high confidence,capacity to process information very fast,urge to
develop a career, tendency to expect to be given higher responsibilities
immediately, high individualism, boldness, impatience,tendency to overestimate
themselves/arrogance of ignorance, tendency to expect employer to adopt to them,
living in duality, roaming in cynicism.
3. Future generation-Globalized Indian ( 1990 & further)
Charecterized by the awareness of the world, IT skilled, multi tasking ability, urge to
grow up fast, not much respect for elders & authority,lack of proper role models &
reference.
What is Competence?......The Weatherford way……..
An employee’s ability to consistently apply Skills, Knowledge and Attitude
to a given task as measured against
a defined global standard
© 2006 Weatherford. All rights reserved.7
7
ONE Weatherford
Core Leadership Competencies
© 2006 Weatherford. All rights reserved.8
Encourage HUMILITY
• Fosters collaboration and open-mindedness
– Promotes teamwork
– Builds cooperative relationships
– Uses sound judgment to create win-win results
• Empowers and inspires people
– Motivates and inspires high performance
– Delegates appropriately
– Develops, coaches, and mentors people
© 2006 Weatherford. All rights reserved.9
win-win results
– Inspires trust
– Encourages and seeks feedback
– Accepts others’ opinions through open dialogue
– Solicits support from others
mentors people
– Encourages and values diversity
– Provides resources and opportunities
Act with INTENSITY
• Drives for results
– Demonstrates personal drive and determination
– Creates, understands, and applies successful
strategies
– Establishes objectives and manages performance
© 2006 Weatherford. All rights reserved.10
– Establishes objectives and manages performance
• Delivers growth
– Encourages growth in income, returns, and share
price
– Develops and implements strategies and tactics that
enhances performance and competitiveness
Seek INNOVATION
• Entrepreneurial
– Continuously seeks growth opportunities
– Demonstrates creativity and generates new ideas
• Enables continuous improvement
– Encourages creative solutions
© 2006 Weatherford. All rights reserved.11
– Encourages creative solutions
– Improves business processes
– Open to learning
– Challenges the status quo
Be RESPONSIVE
• Understands customers’ perspectives and needs (external/internal)
– Engages with customers through effective communication
– Fosters flexibility and agility
© 2006 Weatherford. All rights reserved.12
– Acts with professionalism and respect
• Drives service excellence
– Promotes customer focus
– Understands company products, services, and processes
– Provides timely and appropriate solutions
Embrace DISCIPLINE
• Creates and leads strategic direction
– Develops strategies and tactics for their area
– Communicates priorities and focuses on deliverables
– Links operational plan with organizational goals
• Demonstrates effective business management
© 2006 Weatherford. All rights reserved.13
• Demonstrates effective business management
– Manages finances effectively
– Understands the broader business environment
– Provides effective people management
– Embraces company’s ethical business practices
– Ensures effective utilization of company assets
– Delivers QHSSE excellence
Platform
• Both Technical and Leadership competencies are managed through a Platform called “Employee Connect”.
• PeopleSoft platform – Infosys has been our implementation partner.
© 2006 Weatherford. All rights reserved.14
How competencies enhance HRM Systems?
• Competency based Selection System
• Competency based Performance Management System.
• Competency based Training & Development System
• Competency based Career and succession planning
(In the process of being developed)
© 2006 Weatherford. All rights reserved.15
(In the process of being developed)
Recruitment system
© 2006 Weatherford. All rights reserved.16
Performance Management System
© 2006 Weatherford. All rights reserved.17
Training & Development System
Undergo TrainingCompetence StandardRequest Waiver
Approve Enrollment
Approve Waiver Request
Learning Plan
Review Competence Standards
Nominate Enrolments
© 2006 Weatherford. All rights reserved.18
Manage Activities, RosterMonitor Enrolments, Waitlists
Challenges for seamless implementation for Leadership competency
• Inorganic growth – Mergers and acquisitions.
• Aligning competency indices in line with changing
requirements of business.
• Constant upgradation of IT enabled HRMS platform.
© 2006 Weatherford. All rights reserved.19
• Constant upgradation of IT enabled HRMS platform.
Conclusion
“Leadership is all about creating a challenge, that is so
strong that it needs to pull the team out of gravity and
make them do things differently from the way they
normaly thought”
-Michael Stevens, Arla Foods.
© 2006 Weatherford. All rights reserved.20
© 2006 Weatherford. All rights reserved.21