Knowledge and Information Management by Individuals

MARZENA ŚWIGOŃ

U N I V E R S I T Y O F WA R M I A A N D M A Z U RY

I N O L S Z T Y N ( P O L A N D )

Knowledge and Information Managementby Individuals

4th International Conference on Qualitative and Quantitative Methods in Libraries

(QQML)Limerick, Ireland, 22–25 May 2012

PIM PKM

1988: Personal Information Management

(Personal..., 2007)

1998: Personal Knowledge Management

(Personal..., 2011)

PlanQQML 2012

information and knowledge Information Literacy (IL)

PIM, PKM and ILPersonal Knowledge and Information Management (PKIM)

(Świgoń, 2012)

– part of empirical studies results

Personal Information Management

Personal Knowledge Management

the practice and the study of the activities a person performs in order to acquire or create, store, organise, maintain, retrieve, use, and distribute the information… (Personal..., 2007); kinds of activity (Jones, 2008, 2010):

1) keeping activities: from information to need

2) finding/refinding activities: from need to information

an evolving set of understandings, skills and abilities that allows an individual to survive and prosper in changing environments… (Personal..., 2011); skills (Barth, 2004):

1) accessing information and ideas

2) evaluating3) organising4) analysing5) conveying6) collaborating around

information and ideas7) securing

PIM & PKMQQML 2012

CILIP – the UK Chartered Institute of Library and Information Professionals

SCONUL – Society of College, National and University Libraries

Skills and competencies of understanding:

1) a need for information2) the resources available3) how to find information4) the need to evaluate results5) how to work with or exploit

results6) ethics and responsibility of

use7) how to communicate or

share your findings8) how to manage your

findings

Basic library and IT skills:1) recognise information need2) distinguish ways of

addressing gap3) construct strategies for

locating4) locate and access5) compare and evaluate6) organise, apply and

communicate and7) synthesise and create

Information Literacy (IL)QQML 2012

PKM vs. IL

Dorner’s and Gorman’s IL definition (Gorman, Pauleen, Personal…, 2011, p. 11):

To be aware of why, how and by whom information is created, communicated and controlled, and how it contributes to the construction of knowledge.

To understand when information can be used to improve their daily living or to contribute to the resolution of needs related to specific situations, such as at work or school.

To know how to locate information and to critique its relevance and appropriateness to their context.

To understand how to integrate relevant and appropriate information with what they already know to construct new knowledge that increases their capacity to improve their daily living or to resolve needs related to specific situations that have arisen.

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AN INTEGRATED AND HUMANISTIC APPROACH TO PIM, PKM, IL

WITH REFERENCE TO EXPLICIT AND TACIT KNOWLEDGE AND INFORMATION

( Ś W I G O Ń , 2 0 1 2 )

Personal Knowledge and Information

Management (PKIM)

Personal Knowledge and Information Management (PKIM)

Questions of the first part of the empirical studies (Świgoń, 2012): What are the main definitions, dimensions and manifestations of

management of knowledge and information through the eyes of individuals (students)?

What is the difference between knowledge management (KM) and information management (IM) in the opinion of students?

What is the role of knowledge and information management in studying? Which factors influence management of knowledge and information in

students’ opinion?

The respondents group – 34 students of two specialties in the Faculty of Humanities in the University of Warmia and Mazury in Olsztyn (Poland): 17 Library and Information Studies (LIS) students and 17 Information Management Studies (IMS) students. (empirical studies results; Świgoń, 2012)

IM, KM, KIM - definitions

Connections they are inseparable they cannot exist without each other one depends on another, they result from one another

KM is something more than IM, it is a broader, overriding term

KM as the next step after IM KIM as the successive stages of knowledge and information

cycle KIM related to levels of education

(empirical studies results; Świgoń, 2012)

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IM & KM – differences

IM comprises all accessible information (relevant, and non-relevant), whereas KM concerns only some information, selected, useful, reliable or recorded in memory

KM is more connected to the scientific world, whereas IM – to everyday life and office work

Other differences: complexity of both concepts scale subject


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Benefits of knowledge and information management

In studying, learning, preparing for classes and writing research theses (in each field of studies at universities and even earlier – in high schools)

In everyday life; in private and professional context: faster access to information assistance in problem solving better coping with information overload more effective selection of information ability to verify and correct information time, money and effort saving productivity in mental area

In the information society


supporting factors: hindering factors:

adequate skills and competences gained on training courses

familiarity with IT unlimited access to the Internet rich library collections specialised literature on this

subject personality traits, e.g. accuracy,

logical thinking knowledge and information

managers access to knowledge and

information in general practice, cooperation, motivation,

fluency in languages, and regularity

information overload inefficient preparation lack of professionals personality traits, e.g. being

chaotic, careless limited access to knowledge and

information (copyrights, complicated library system, shortage of exemplars)

false, unreliable, inaccurate information

lack of time lack of financial support, software

and hardware

Factors influenced knowledge and information management


Conclusions

Individuals perceive KM and IM as an integral area – KIM They see KIM as the possession and development of specific skills

and abilities useful in all spheres of life (IL)

Personal Knowledge and Information Management (PKIM) as an interdisciplinary and multidisciplinary concept would be valuable in theory (e.g. Information Science, Knowledge Management and Intellectual Capital, Education) and practice (e.g. university/high schools education programmes) (Świgoń, 2012)


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Thank you for your attention

Marzena Świgoń, PhD

[email protected]

QQML 2012Limerick, Ireland