Information Literacy by Stealth!

Trish Maybury and Nicola Watkinson, Glyndŵr University Library Services

A little bit about us…

• Small team• Lots of sessions• Two desks

Issue desk

Enquiry desk

Issue desk

Informal vs. formal

Why this works for us?

• Help in context• Good gauge• Customer service

Dissertation workshops

TIME MANAGEMENTSTUDY SKILLSUSING ELECTRONIC RESOURCESEXPERIENCES OF GRADUATES

• In response to issues about dissertation preparation which students bring to the Enquiry and Library Helpdesk

• To provide support to dissertation students with their research and planning

• To highlight resources that are available

Why do we need dissertation workshops?

The Session!

• Who? Should we target specific groups?• What? What would be most useful to them?• When? Timing is important – when should

we hold it? We wanted the optimum effect

First Session Facts

• 50 students took part• 4 sessions over 2 days• 18 international students• Students who attended were on

MBA/MSc/BA/MA courses• Subject areas:

Humanities/Business/Art/Science

What did the students say about the session?

Useful things about the sessions:●Planning and preparing for your dissertation●Staff sharing their knowledge and experience●Tips on how to survive the process

Session Feedback

●Why not provide this service at the start of the course?●How to write the perfect proposal!●Will there be more workshops like this?

Looking ahead?

• Online evaluations• Targeted Information Literacy sessions

What do you think?

Contact us

• Trish Maybury - t.maybury@glyndwr.ac.uk

• Nicola Watkinson – n.watkinson@glyndwr.ac.uk or @nicolaw29 / @glynlib

Reference

• Hauxwell, H. (2008), ‘Information literacy at Service Desk: the role of circulations staff in promoting information literacy’. Journal of Information Literacy, Vol.2, No.2, pp.86-93.