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Achieve Better Results Faster with Oracle CRM On Demand Ana Pleše, Senior Sales Consultant, Oracle

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Achieve Better Results Faster with

Oracle CRM On Demand

Ana Pleše,

Senior Sales Consultant, Oracle

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The Challenge

PAIN POINTS

• Fewer resources

• Smaller and more competitive

opportunities

• More demanding customers

• Forced discounts

Driving

Growth in a

Challenging

Economy

Copyright ©2009, Oracle. All rights reserved.

• Forced discounts

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Only Oracle CRM On Demand Helps You

GET GET

SMARTERSMARTER

GET THE GET THE

BEST VALUE,BEST VALUE,

PERIODPERIOD

Copyright ©2009, Oracle. All rights reserved.

GET MORE GET MORE

PRODUCTIVEPRODUCTIVE

PERIODPERIOD

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What is Software-as-a-Service?

• Software deployment model where applications that are delivered via web browser access over the internet.

• No requirements for hardware, software installation, upgrades. All infrastructure is hosted in Oracle’s data center.

Copyright ©2009, Oracle. All rights reserved.

• Web-native: designed and optimized for a browser and internet technology.

• Also referred to as “Multi-Tenant”. Multiple customer’s data stored in a single database

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Why Get Smarter?

Increase our

win rates?

Get better

quality leads?

Move through

the sales

cycle more

quickly?

How can we…How can we…

Copyright ©2009, Oracle. All rights reserved.

Best focus our

resources?

Target the

most lucrative

markets?

quality leads?

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Get Smarter.

Copyright ©2009, Oracle. All rights reserved.

“At a time when firms in many industries offer similar “At a time when firms in many industries offer similar

products and use comparable technologies, business products and use comparable technologies, business

processes are among the last remaining points of processes are among the last remaining points of

differentiation. And analytics competitors wring every differentiation. And analytics competitors wring every

last drop of value from those processes.”last drop of value from those processes.”

––Thomas Davenport, “Competing on Business Analytics,” Harvard Business ReviewThomas Davenport, “Competing on Business Analytics,” Harvard Business Review

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• Act on insight

immediately

• Align everyone with

trusted information

Get Smarter.

Copyright ©2009, Oracle. All rights reserved.

trusted information

• Grow revenue (and

commissions)

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Why Get More Productive?Deliver better

results with

fewer

resources?

Streamline our

sales

processes?

Get new reps

to quota more

quickly?

How can we…How can we…

Copyright ©2009, Oracle. All rights reserved.

Leverage best

practices

across the

organization?

Increase

channel

sales?

processes?

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Get More Productive.

Copyright ©2009, Oracle. All rights reserved.

“When we measure salespeople’s “non“When we measure salespeople’s “non--customer facing customer facing

time,” we find that it often amounts to more than half of time,” we find that it often amounts to more than half of

their total hours.”their total hours.”––Ledingham/Kovac/Simon, “The New Science of Sales Force Productivity,” Harvard Ledingham/Kovac/Simon, “The New Science of Sales Force Productivity,” Harvard

Business ReviewBusiness Review

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• Uncover hidden

demand

• Focus on more of the

right leads

Get More Productive.

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right leads

• Drive every qualified

opportunity

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Why Get the Best Value?Show

provable ROI

quickly?

Get the best

service?

Get the most

experienced

guidance?

How can we…How can we…

Copyright ©2009, Oracle. All rights reserved.

Increase our

margins?

Reduce

costs?

service?

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Get The Best Value, Period.

Copyright ©2009, Oracle. All rights reserved.

“Investments in technology“Investments in technology--enabled business processes enabled business processes

can deliver up to ten times the impact of traditional IT can deliver up to ten times the impact of traditional IT

cost reduction efforts.”cost reduction efforts.”––Kaplan/Sikes, “Managing IT in a Downturn,” The McKinsey QuarterlyKaplan/Sikes, “Managing IT in a Downturn,” The McKinsey Quarterly

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• Leverage Oracle’s

experience to gain

immediate advantage

• Achieve the lowest

Get the Best Value, Period.

Copyright ©2009, Oracle. All rights reserved.

• Achieve the lowest

TCO

• Simplify and gain

leverage with a single

vendor

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“By 2012, 74% [of companies]

IDC, “Going Hybrid with SaaS”,

Konary, Mahowald, 2009

“By 2012, 74% [of companies]

will source at least 25% of all

applications via SaaS. “

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Copyright ©2009, Oracle. All rights reserved.