IMPACT ANALYSIS – THE DIAGNOSTIC PROCESSByANISHA U 1316013AIMIT

WHAT IS DIAGNOSIS?Method of analysing organizational problems

and learning new patterns of behaviour.It helps: • Enhancing the organization’s capacity to assess

and change its culture.• Help members identify patterns and new ideas.• In the process of continuous improvement.The purpose of diagnosis is to gather specifics of

the problem and to provide effective change strategies to find a solution to it.

PERFORMANCE GAP

•The difference between what the organization could do by virtue of its opportunity in its environment and what it actually does.

•The performance gap may be the result of ineffective performance by internal units or may emerge because of

GAP ANALYSIS

•In this method data are collected on the actual state of the organization on a varying set of dimensions and also on the ideal and desired state.

•Diagn0sis affirms the need for change and its benefits of possible change in the client system.

GAP ANALYSIS

•ORGANIZATION’S STRENGTH•WHAT CAN BE DONE TO TAKE

ADVANTAGE OF STRENGTHS.•THE ORGANIZATION’S WEAKNESS•WHAT CAN BE DONE TO ALLEVIATE

THE WEAKNESSThe process of identifying the

organization’s strength and weakness often leads to recognition of performance gaps and to change programs.

GAP ANALYSIS

THE DATA COLLECTION PROCESS •First step is to define the objectives of the

change program.•Second step is the selection of the key

factors.•Third step is the selection of the data

gathering method like surveys, direct observation, interviews , secondary sources of data etc.

IMEPLEMENTATION OF DATA COLLECTIONThe data is to be collected from any

determined methods and analysed.The effectiveness of the data collection

method is to be evaluated.• Validity• Time to collect the data• Cost • Organizational structure and norms• Hawthorne effect in data collecting

RED FLAGS IN DIAGNOSTIC PROCESS

1. CONFIDENTIALITY 2. THE OVER- DIAGNOSIS3. THE CRISIS DIAGNOSIS 4. THE THREATNING AND

OVERWHELMING DIAGNOSIS5. THE PRACTIONER’S FAAVORITE

DIAGNOSIS.6. THE DIAGNOSIS OF SYMPTOMS.

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