IT KNOWLEDGECA Professional Stage - Knowledge Level, ICABTeacher: Mohammad Abdul Matin

Chapter 3Management of IT

Chapter Outline Describe Policies and Management

Processes Efficient Running of IT Systems What is an Asset? Describe IT Asset

Management. What is a Software? How to Control Software

Changes Management of IT Problems Information Technology Management IT Performance Management What is Informn. Security? Management of

IT Security Accounting Software

Efficiency in running IT Systems

Saves money, energy, carbon emission; avoid long term hardware expense (additional) and infrastructure upgrades (unplanned).

Can be applied by equipment manufacturers, IT sales people, system administrators, IT project contacts, etc.

Power management efficiency by increasing usage visibility using a wireless display

Saving ~60% of PC power consumption using power management on devices, e.g. screen or disk turn off.

IT Asset Life Cycle

PLAN• Align to

corporate strategy

ACQUIRE• Negotiate to

maximize value

DEPLOY• Processes to

ensure ROI

MANAGE• Support

processes and infra.

RETIRE• Dispose to

ensure productivity

CONTROL AUDIT RECONCILE

IT Asset Management (ITAM) Control IT purchases and deployments Compare and validate actual need Avoid non-compliance and associated risks

(e.g. legal) Eliminate unnecessary purchases Determine optimum life-cycle and EOL

ITAM Strategy for Success ITAM is a strategy, and not a quick fix, crisis

management or fire fighting activity ITAM should focus long term benefits, and

not short term gains Precautionary measures for foreseeable

issues; e.g. compatibility, change in legal context, licensing issues, etc.

ITAM Strategy should ensure:– Linking IT to Business Strategy / Objectives– Lifecycle Processes and Governance

Software The programs, routines, and symbolic

languages that control the functioning of the hardware and direct its operation.

Type of Software

System Software

• Device Drivers• Operating

Systems• Servers• System Utilities

Programming Software

• IDEs• Compilers• Debuggers• Interpreters• Linkers• Text Editors

Application Software

• Industrial Automation

• Business Software

• Games• Education

Software• Image Editing• Decision Making

Software

Exam Questions How do you ensure efficient use of

Information Technology? Which strategy should follow for IT asset

management success?

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Thank You

Next ClassTopics: Continue on Chapter 3