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Nearly 100,000 international students chose New Zealand for their studies abroad in 2012, contributing NZ $2 billion to the economy and supporting approximately 32,000 jobs. This makes international education a significant export sector in the country, and the government aims to see it bigger still, having set a target of doubling the sector’s value to NZ $5 billion by 2025. For more information on recent funding boosts, visa processing improvements, and enrolment trends, please see our article: "New Zealand aims to double value of international education by 2025" on ICEF Monitor: http://bit.ly/1fIMM09. For more industry news, market intelligence, research and commentary for international student recruitment please visit http://www.icefmonitor.com, subscribe for daily or weekly updates, and follow us on Twitter http://www.twitter.com/icefmonitor.
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How and why to recommend New Zealand
Rema Maiava, Branch Manager
Palmerston North
Presentation Outline
INZ and its Vision 2015
Global Service Delivery Model
Immigration Global Management
System
Visa Application Centres
INZ and Export Education
NZ Study & Work Website
Immigration NZ’s Vision
In 2015 we are recognised as a trusted partner, delivering outstanding immigration services and bringing in the best people New Zealand needs in order to prosper.
To achieve this, INZ is moving towards a new operating model in which it will:
increase it’s global reach
centralise processing
improve access to services
rationalise its branch network
simplify data and processes
Global Service Delivery Model
Immigration New Zealand (INZ) is working towards a more flexible, customer focused and cost effective global service delivery model
The new model centralises visa processing, rationalises the branch network, simplifies processes, increases online access and includes greater partnership with third parties
The model takes into account that INZ is introducing a new ICT system – the Immigration Global Management System (IGMS)
Immigration Global Management System
Enable a global service delivery model that is no longer reliant on physical branches, paper application forms and manual processing
New processes and supporting technology that will improve and support the operations and services of INZ and INZ partners
What will be achieved once IGMS is rolled out?
Visa services will be delivered online
A more flexible business model
Improved “Attract and Retain” functionality
More consistent decision making
Improved fraud and compliance detection and prevention
Better information sharing for INZ partners
Global Footprint
Hub offices (Area Office) for larger scale visa processing
Offshore: Apia, Bangkok, Mumbai, Shanghai, London.
Onshore: Auckland Central, Henderson, Palmerston North and Christchurch
Satellite Offices
Closures
Sydney and Dunedin from late 2013
Further branch review and implementation
Visa Application Centres
The new service delivery model includes increased partnering with specialist third party providers to outsource lodgement of visa applications, via the establishment of Visa Application Centres (VACs)
The increase in use of VAC’s has initially been focussed on the replacement of visa services previously provided by MFAT.
INZ has successfully established 37 VACs around the world
April: Los Angeles
May onwards: Dubai, Ankara, Pretoria and Sydney
INZ and Export Education
INZ’s key role here is facilitating the entry of international students to support the export education industry.
But we face specific risks/issues:
Non genuine or bona fide students
Facilitating more graduates through to residence, while maintaining quality standards (i.e. skilled people in skilled jobs)
vulnerable students being at greater risk of exploitation in the labour market
Potential labour market displacement if too many international
students and graduates are seeking work.
How?
Enhancements to current policy settings
Amended health and character requirements
Canterbury English Language students and work rights
Facilitate access to study and training for genuine students
Facilitate pathways to work and residence for highly skilled graduates
Incentives target students undertaking high level courses
Thank You
Please come and see us if you have any queries, we are at Booth #49 by the
Refreshment Points.
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