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Presentation to museums and archives in Sandefjord, Norway
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Great Museums need Great Management!
Nick Poole, CEO, Collections Trust
@NickPoole1
www.collectionslink.org.uk
www.slideshare.net/nickpoole
Takk for invitasjonen til å bli med deg i dag!
4
5
My office is here!
6Places of pride & identity
Awe-inspiring places
Challenging places
What are museums & archives for?
Which kind of professional are you?
What exactly is a ‘collection’ anyway?
What does success look like for you?
How can Collections Management help you get there?
+ anything else you’d like to talk about!
What are museums & archives for?
Wordle of 40 UK museum Mission Statements
Our Missions say a lot about what we do, but not about what we mean to the populations we serve.
It’s a question of scale…
What do you mean to him?
…to yourselves?
…to your street?
…to your community?
…to your town?
…to your country?
…to your neighbourhood?
…to all of us?
We can give him the tools & the understanding to make a
better world
Some museum missions…
We change lives…We believe that museums are places of ideas and dialogue that use collections to inspire people.
We are a democratic museum service and we believe in the concept of social justice. We are funded by the whole of the public and in return we strive to provide an excellent service for the whole of the public.
We believe in the power of museums to help promote good and active citizenship, and to act as agents of social change.
- Mission Statement, World Museums Liverpool
“The increase and diffusion of knowledge”
Smithsonian Institution
The greatest collection representative of human cultural achievement, ancient and modern, in the world.
A space ‘not only for the ‘learned and curious’ but also ‘for the benefit of the general public’ – a centre of research and inquiry at all levels.
A collection preserved and held for the benefit of all the world, present and future, free of charge.
A forum for the expression of many different cultural perspectives.
A place to increase understanding of the cultural connections and influences linking Britain and the world.
A place where the UK’s diverse population can explore its common inheritances.
Before Collections Management comes the Mission
Before the Mission comes the culture of your organisation
Before the culture of your organisation come the values you hold
Before your values come the belief in the power of culture to help people transform their lives
Addressing Collections Management without connecting it to the mission, culture and values of your organisation
is like owning a musical instrument without knowing about music.
What kind of museum or archive professional are you?
Objects Experiences
Facts Stories
Objects Experiences
Facts Narratives
“Our first duties are to collect, conserve and display material culture, to protect the nation’s treasures and to showcase the high points of human creativity”
Objects Experiences
Facts Stories
“Our first duty is to create an open, welcoming environment in which people can come and enjoy the experience of beautiful, inspiring things”
Objects Experiences
Facts Stories
“It is not the objects themselves, but the connections between them and the stories they can tell. Our duty is to weave stories and objects together to help people understand the world around them”
Objects Experiences
Facts Narratives
“Our first duty is to provide an authoritative record of the development of the natural and man-made world. We must collect and preserve type specimens and objects based on our authoritative and scientific knowledge.”
Objects Experiences
Facts Stories
All of these impulses (and many others) co-exist in our organisations. We are a tribe with many faiths and perspectives. The joyful thing about our work is that the idea of museums and archives is broad enough to accommodate all of them.
What is a ‘collection’ anyway?
What does success look like to you? How will you know when you have got there?
Is success:
More visitors?Happier visitors?Happy directors?
Happy politicians?More money?More objects?Better objects?
Richer experiences?Lower costs?
We can’t do them all….
The ‘traditional’ organisation
Most cultural organisations operate in ‘vertical’ silos
Education Management Collections Retail IT
The ‘integrated’ organisation
Making the most of collections depends on integration of all of the functions into a common strategic aim
Strategic Objectives +
Public Accountability
Visitor experience
PeopleCollections
Facilities
The demand for participation…
Digital is dead, long live ‘engaged’
http://www.digitalengagementframework.com/ from MuseumNext!
Me in 3D, Science Museum, LondonMe in 3D, Science Museum, London
Down the Back of the Sofa, Derby MuseumDown the Back of the Sofa, Derby Museum
Skin, Wellcome Collection, LondonSkin, Wellcome Collection, London
London Riots, Museum of LondonLondon Riots, Museum of London
Meditation flashmob, British MuseumMeditation flashmob, British Museum
Rethinking Disability, Leicester MuseumRethinking Disability, Leicester Museum
Revisiting CollectionsRevisiting Collections
‘Your Paintings’ tagger – Public Catalogue Foundation‘Your Paintings’ tagger – Public Catalogue Foundation
The needs and expectations of the public are changing, and the function of museums and archives is changing.
Our Collections Management has to change to continue to serve the needs of our organisations & users.
‘Success’ varies between organisations, but it depends on getting all of the different parts of the museum or archive
working together toward a common purpose.
Which is where SPECTRUM comes in…
BSI PAS 197 BSI PAS 198
ACCREDITATION BENCHMARKS
WORLDWIDE COMMUNITY (7,600)
COMPLIANCE(23,000)
GUIDANCEPDF/XML/PRINT+ SCHEMA
NEW IDEAS
‘Strategic Collections Management’
Users Funders Politicians
‘Strategic Collections Management’
Users Funders Politicians
Organisational Mission
‘Strategic Collections Management’
Users Funders Politicians
Organisational Mission
Collecting Policy
‘Strategic Collections Management’
Users Funders Politicians
Organisational Mission
Collecting Policy
UseDevelopLearnCare
‘Strategic Collections Management’
Users Funders Politicians
Organisational Mission
Collecting Policy
UseDevelopLearnCare
InformationProceduresSystemsPeople
‘Strategic Collections Management’
Users Funders Politicians
Organisational Mission
Collecting Policy
UseDevelopLearnCare
InformationProceduresSystemsPeople
Evaluation & improvement
‘Strategic Collections Management’
Users Funders Politicians
Organisational Mission
Collecting Policy
UseDevelopLearnCare
InformationProceduresSystemsPeople
Evaluation & improvement
Open, participatory, seamlessly physical, digital, intellectual and emotional experiences for our users
Anatomy of Collections Management
Users Funders Politicians
Organisational Mission
Collecting Policy
UseDevelopLearnCare
InformationProceduresSystemsPeople
Evaluation & improvement
Rich online and offline experiences for users
Anatomy of Collections Management
Collecting Policy
InformationProceduresSystemsPeople
Anatomy of SPECTRUM
InformationProcedures SystemsPeople
Collections & collections-related knowledge
We have an opportunity to deliver next-generation museum and archive services that are vibrant, exciting,
open and participatory and that inspire people to love us, visit us, work with us and discover our collections.
Making the most of this potential depends on investing time and effort in Collections Management today so that
we can continue to be great museums tomorrow…
Collections Management is the tool we use to make our mission, culture and values a reality.
Nick PooleChief Executive, Collections Trust
http://www.collectionslink.org.uk
Collections Management ‘LinkedIn’ group
http://www.slideshare.net/nickpoole
twitter @NickPoole1