GRAINGER AND MCMASTER CARR – MAINTENANCE REPAIR AND OPERATION SUPPLIERS

BY: IRFAN MOHAMMED

SAI KRISHNA HAREESH BABU

SRINIVAS GOSULA

Grainger- Introduction• Industry- Industrial Supply• Founded- 1927 by William Grainger• specializing in next day delivery of Maintenance, Repair and

Operations (MRO) materials and supplies. • Products that companies buy on a recurring basis are called

maintenance, repair, and operating (MRO) supplies.• Grainger operates in 22 countries and serves customers in more than

150 countries through its export business.

About• McMaster Carr and Grainger are both B 2 B business

• With access to over 900,000 industrial supply products available online and in our print catalog.

• It offering a variety of mechanical, electrical, plumbing, and utility hardware not usually located from a single source

• One of the largest MRO suppliers in the world is W.W. Grainger.• McMaster-Carr is another major MRO supplier through their Website.

McMaster Carr• McMaster-Carr Supply Company is a private, family-owned supplier

to industrial and commercial facilities worldwide, specializing in next day delivery of (MRO) materials and supplies.

• McMaster maintains over 555,000 products in a catalog offering a variety of mechanical, electrical, plumbing, and utility hardware not usually located from a single source.

• It is list as the top 40 industrial distributors and a recognition that it is often cited as one of the largest competitors in the MRO space.

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Logistic Activities• The classic objective of logistics is to provide the right goods

in the right quantities in the right place at the right time.• They have been increasing their use of information

technology to achieve this objective.• Grainger and Mc Master Carr have freight tracking Web page

available to their customers.

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Network Model of Grainger Organization• The trend in purchasing, logistics, and support activities is the shift

away from hierarchical structures toward network structures.• The Web is enabling this shift from hierarchical forms of economic

organization to network forms.• The roots of Web technology for B2B transactions lie in electronic

data interchange (EDI).

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Electronic Data Interchange (EDI)• EDI is a computer-to-computer transfer of business information

between two businesses that uses a standard format.• Transaction data in B2B transactions includes the information on

paper invoices, purchase orders, requests for quotations, bills of lading, and receiving reports.

Why Inventory Management

• There’s no room for waste when it comes down to your inventory. Too much inventory and you run the risk of waste and money sitting on your shelves. Too little and you may end up dealing with delayed production, or worse. With the right solution and support, Grainger can help you take costs out of your business—saving you time, money and space.

Grainger's Approach

• Inventory management is not a "one size fits all" solution. That’s why Grainger offers a variety of options customized to work the way you need it to. No solution will be implemented unless it helps you meet your inventory management goals.

• By working together, we can identify your inventory challenges, determine where and how your inventory is used, and develop a solution that best fits your needs.

Auto-Reorder

Using Auto-Reorder for the products you use regularly is the easy way to help make sure that you don’t run out. And you can change your orders whenever you want, so you don't have to worry about ending up with more than you need

Multichannel ModelGrainger’s strength is in its multichannel business model, whichallows customers to get the products they want, when they wantthem, how they want them. This model includes:

KNOWLEDGEABLE SALES REPRESENTATIVES

Grainger has more than 2,600 sales representatives who are skilled at identifying ways to help large and medium-sized businesses save time and money by better managing their MRO inventory.

ECOMMERCE • Ecommerce is the glue that holds the multichannel model

together. • In addition to the Grainger.com® website, customers also utilize

Grainger’s online Order Management System, which automates the purchasing and approval process, making it easier for customers to manage their department’s MRO spend.

• Grainger’s eProcurement solutions help larger customers with buyers across multiple locations connect electronically with Grainger, resulting in end-to-end integration that enhances efficiency and lowers purchasing costs.

INVENTORY MANAGEMENT SOLUTIONS• Grainger provides a suite of inventory management solutions

under its KeepStock®offering. • From customer-managed inventory solutions like labeling,

scanning and mobile capabilities to vendor-managed inventory solutions like on-site support, vending machines and on-site branches, Grainger’s KeepStock program meets customers’ unique needs.

EXTENSIVE BRANCH NETWORK• Grainger’s branch network plays a critical role in providing customers

immediate access to needed supplies. • The company has more than 360 U.S. locations stocked with inventory

tailored to meet the just-in-time and emergency needs of local businesses.

• The branches are backed up by a network of distribution centers that carry more than 500,000 products.

CUSTOMER PULL

• In an era of increasing globalization, existing Grainger customers regularly ask for support in helping them maintain safe, productive workplaces around the world. • Customers know how challenging this work can be, particularly in

markets where the distribution of MRO products is less mature and where the services they’re accustomed to are not yet established. Having a trusted partner like Grainger matters.

THANK YOU