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Today’s technology and resources make it easier for small companies to compete against their larger counterparts and win through a combination of specialization, speed, responsiveness and price. Listen as Brenda Crist, Managing Director, Strategic Solutions, Lohfeld Consulting Group provides insights into how small companies can compete with the big guys.
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LEVELING THE
PLAYING FIELD:
How Small Companies
Can Compete with the
Big Guys By Brenda Crist, Lohfeld Consulting Group
Large and Small Company Strengths
Large Companies
1. Established Client
Relationships
2. Solution Development
Expertise and Resources
3. Bid and Proposal Expertise
4. Past Performance
References
5. Certifications and Proven
Processes
6. Significant Lines of Credit to
Finance Bids
Small Companies
1. Specialized or Niche Focus
2. Speed to Respond
3. Can Do Attitude/Company
Culture/Creativity
4. Personalized Customer Service
5. Ability to Attract Long-Term
Partners
6. Lower Overhead /Competitive
Pricing
Large and Small Company Weaknesses
Large Companies 1. Use of In-House Organizations
with Competing Demands
2. Stovepiped Information; Not Readily Accessible
3. Expensive Overhead Rates and High Profitability Goals
4. Inflexible Bid Processes and Numerous Gate Reviews
5. Risk Aversion
6. Resources Issues; Leaving Smaller Jobs on the Table
Small Companies
1. Lack of Client Access
2. Lack of Financial Resources to Support a Large Bid
3. Limited Solution Development Expertise
4. Limited Past Performance References
5. Lack of Certifications, Tools, and Proven Processes
6. Harder Time Initially Attracting Partners
Level the Playing Field
1. Become a Student of Your
Client
2. Obtain the Right Resources
3. Acquire the Best Past
Performance
4. Conduct Operations
Like the Big Guys
5. Leverage Lower G&A/
Overhead Costs and
Profitability Requirements
Acquire the Past Performance
Large Companies: Have
multiple relevant past
performances they can bid
and government CPARs/
PPIPRS are updated
Level the Playing Field
1. Know which clients will provide outstanding
references and maintain their updated contact
information
2. Confirm your government client are writing
CPARs or PPIPRS and that the references are
updated and outstanding
3. For limited past performance, identify teaming
partners to fill the gaps
4. For limited past performance and bid budgets,
consider creating a partnership, joint venture,
or mentor-protégé arrangement
5. Buy a company with the relevant experience
6. Develop highly relevant and accomplishment
oriented past performance summaries
Become a Student of the Client
Large Companies: Hire Account Managers
to maintain client
relationships and
collect data vital to bids
Level the Playing Field
1. Understand the client’s requirements,
budget, hot buttons, competitors, etc.
2. Train onsite personnel to perform
account management functions to grow
business vertically
3. Hire temporary consultants to provide
insight and introductions, hire new
personnel with the needed expertise, or
buy a company with relevant contracts
4. Build client awareness using marketing
and social media campaigns and attend
professional events
Acquire the Right Resources
Large Companies: Can
call on skilled SMEs and
talented proposal staffs
to produce bids
Level the Playing Field
1. Hire consultant capture/proposals
managers to create high quality bids,
graphic artists to deliver a polished look,
and recruiters to obtain key personnel
2. Manage your knowledge; train internal
staff how to produce/maintain bid copy
such as past performance summaries
and resumes
3. Invest in technology for supporting the
bid such as a collaboration software,
and scheduling tools
4. Long-term build a high professionals
bid/proposal team, tools and
processes
Acquire the Past Performance
Large Companies:
Have multiple relevant
past performances
they can bid
Level the Playing Field
1. Know which clients will provide
outstanding references and maintain their
updated contact information
2. Confirm your government client are writing
CPARs or PPIPRS and that the references
are updated and outstanding
3. For limited past performance, identify
teaming partners to fill the gaps
4. For limited past performance histories
consider creating a partnership, joint
venture, or mentor-protégé arrangement
5. Buy a company with relevant experience
6. Develop highly relevant and
accomplishment oriented past
performance summaries
Conduct Operations Like the Big Guys
Large Companies: Use proven frameworks and
processes for conducting
operations; have technology
labs, and relevant
certifications
Level the Playing Field
1. Implement standard frameworks and practices for conducting operations in your industry and brand them within your company
2. Maintain metrics on their effectiveness
3. Hire managers with pertinent certifications
4. Obtain certifications at the company/individual levels
5. Participant in relevant professional organizations
6. Invest in technology as funds become available
Leverage Lower G&A/Overhead Costs
Large Companies:
Maintain extensive
competitive pricing
intelligence and adjust
their rates accordingly
Level the Playing Field
1. Maintain competitive G&A and
overhead rates; maintain
realistic profitability goals
2. Hire expert price/cost strategists
to assist with competitive
intelligence and pricing
3. Start a library of pricing history
information
4. Maintain a low debt-ratio to
acquire larger lines of credit
Quick Case Study
A Medium Sized Company Won a $35M contract competing against large companies by:
1. Identifying an opportunity with a current customer
2. Leveraging contracts within the agency to build relationship with new customers at the same agency
3. Building customer intimacy and stakeholder Intimacy using staff members on the ground
4. Identifying customer budget and forecast
5. Analyzing the competitor’s strengths, weaknesses, and PTW
6. Developing a technical solution based on customer hot
buttons, contingencies, and strategic goals
7. Teaming to fill solution gaps
Contact Information Brenda Crist 12309 Pretoria Drive Silver Spring, MD 20904 Office & Cell: 301-466-9566 [email protected]
Linkedin: http://www.LinkedIn.com/in/BrendaCrist Twitter: @mdproposals
Lohfeld Consulting Group, Inc. For questions for GovWin: [email protected] or [email protected]