SUNY Learning Network

SUNY Online Summit UpdateFebruary 23, 2010

SLN – Budget/Staffing• Probable 10.4% budget decrease• We believe we can weather this for two years without

significantly impacting services• Currently searching for:

◆ Education Team – 1 Senior Instructional Designer. That will still leaveus one down from 2009 levels.

◆ Applications Team – 1 Programmer Analyst.

SLN – Service Level Agreements• Agreements for July 2010 to June 2012

◆ Applications and Hosting- Options A-C

◆ Enduser Helpdesk◆ Marketing

- SUNY-wide (open to all at no charge)- Standard- Premium

◆ Education- SUNY-wide (open to all at no charge)- Campus Online/Distance Learning Services (targeting IDs)- Online Faculty Services (targeting faculty)

SLN – Services Site• Primary utility for:

◆ SLN produced documentation and procedures◆ Research publications (e.g. Eduventures)◆ Calendar of Activities◆ Helpdesk knowledgebase

SLN – Hosting Services• We saw significant growth from fall 2009 to spring 2010

◆ Fall 6619 concurrent connections◆ Spring 7962 concurrent connections

• The environment currently consists of◆ 101 webnodes◆ 4 file servers◆ 4 database servers

• BC/DR is scheduled to be in place by July 1, 2010

SLN – BB Services Engagement• Campus site visits have taken place• Draft of online survey has been completed• Benchmarking testing is underway• Knowledge transfer to replicate the tests is scheduled.

SLN – BB discussions• Strategic Partner• Contracts• Looking for ways to engage the Blackboard community –

discussions at CIT

SLN – Doodle Analysis of BBAlternatives• Membership

◆ Greg Ketchum (Oswego),◆ Pam Mahars Young (Upstate)◆ Ryan McCabe (FLCC)◆ Ken Charak (ESC)◆ Lisa Dubuc (NCC)◆ Tony Defranco (TC3)◆ Clark Shah Nelson (Delhi)

• Status – at least one call• CIOs may also be doing something

SLN – Elluminate licenses forEducation participants• Moderator licenses – two per campus

◆ Moderators must stay in room while meeting is in session◆ Maximum room capacity is 100 users

• Timeframe◆ Elluminate access within the next two months◆ Integration with ANGEL by October if it proves to be possible and

worthwhile

• Ongoing negotiations with Elluminate for University-widelicense

SLN – Elluminate licenses forEducation participants• Roles

◆ CPD provides tutorials, management of named moderator accounts◆ ITEC provides hosting services◆ SLN will provide ANGEL integration and support (October 2010)◆ Elluminate provides application support◆ Campuses – participate in appropriate training, first line support for

campus

• SUNY specific information will be in SLN Services site

SLN – Evolving Organizationsand Services• Organizational alignment of SLN, CPD, OLIS• Investigating new services

◆ Course Redesign – very early (CPD/SLN)◆ DL Program review – very early (CPD/SLN)◆ Streaming/Content Management – very early SLN

• Looking at strategic as well as operational services

Slide from BB

12

Project and Change Management

SLN – Governance• SLN Advisory Board

◆ Looking to fill approximately 50% of seats with new participants◆ Standing Committees will also see turnover◆ We need to be more aggressive in our meeting schedule and getting

information out to the community◆ We need to do a better job of utilizing our Standing Committees

• SLN Services Site will include minutes and othermaterials

Chancellor’s Strategic Planning• Wrapping up – two more Conversations• Alexandra Pickett is participating on a

workgroup for Innovative Teaching andLearning

• Doodle suggestions??

Discussion