Case Studies Tell me what comes to your mind when I say these

words:

Strong, soft, fragile

• Example of American Trees - Trail marker

trees are hardwood trees throughout North America

• Wal Mart in Germany

Meaning Flexibility relates to the inward preparation for your

company, adaptability relates to your outward focus.

Your ability to show adaptability and flexibility is essentially a part of your emotional intelligence

Flexibility/Adaptability/Managing Multiple Priorities

When you can bend and not break, you may become a master at adapting.

Examples of change and adaptability:

Camera film rolls – digital camera,

type writers-computers, printing press-photo offset printing, telephone-pager-mobile-3Gsmart phones

Things which should not change – Principles, morals, ethics, relationships, good habits, right things and right practices

This Means…. This Doesn’t Mean…. Finding alternatives that will meet the

client’s underlying needs

Believing your view is the only one

Accepting others’ points of view as valid Believing that their opinion is the only

correct one

Flexibility applying guidelines or procedures

to get the job done and met organizational

objectives

Rigorously adhering to company procedures

Deciding what to do based on the situation

and adapting to fit it

Acting in ways that may have worked before,

but not adapting for possible differences in

situations.

Enthusiastically adopting new systems or

procedures

Wanting to do things the way you have

always done them

Changing your work plan when urgent

problems arise even though changes may

involve extra work

Ignoring problems and sticking to your

original work plan

Making an effort to work effectively with

others even though their preferred way of

working is different from yours

Disliking people who don’t do things your

way

comfort zone to the unknown Whenever you try to get people to change the way they

do things, most of them resist.

Such resistance is usually an off-shoot of the fear and anxiety involved when one moves from a comfort zone to the unknown.

If you want something to change, you need to change some thing

This could mean making huge life changes, or changing careers, but it could also mean changing your attitude towards situation.

Change Transition

External Internal

Outcome Process

An Event An Experience

Relatively Quick Slow & Gradual

Situational Psychological

Fig: Change management Scheme

! Always try to increase the Horizon of Predictability, reduce uncertainty and increase the length of certaintyby pushing the horizon of predictability into the future.

Importance of Adaptation It is wise to abandon good for the sake of better

It is smart to go from better to the best when you can afford to do it or when you deserve it.

Evolution from amoeba to human being testifies the importance of adaptation and development in organisms.

Those organisms which adapted evolved into higher forms of species and those which resisted change continued in the lower order of life forms.

That is why we are still able to find amoeba. The same is the reason for social strata.

Adaptation in behavioral perspective

In behavioral perspective, a person’s development is based on his ability make adjustments, compromises and sacrifices

Sacrifice good for the better; do not hang around the good things when you deserve the best things.

Success and Adaptation Your rate of success in this world depends on your

social skills (adjustment and adaptation) rather than your intelligence

i.e. SQ > EQ > IQ.

Do not wait for ideal conditions to start any work, they search for ideal jobs, ideal bosses, ideal colleagues, ideal friends which are not at all feasible in this ever changing world.

Questions