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Cordell M. Parvin http://www.cordellparvin.com How to Ask for Business/ Making the Sale

Final closing the sale asking for business

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Slides from coaching program on how to attract business and close the sale

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Page 1: Final closing the sale asking for business

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Cordell M. Parvinhttp://www.cordellparvin.com

How to Ask for Business/ Making the Sale

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Selling

“to persuade or influence someone to buy.”

Definition of Selling:

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Selling Skills

Books > “selling”Showing 1 - 12 of 48,594 Results

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Selling Legal Services 2013

Traditional Selling Skills Do Not Apply

Not About Technique

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5

How Clients Select

Visibility

Credibility

Relationships

Recommendations

Client Meetings

Trust & Rapport

Getting Hired

Weak

Tie

s

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How Clients Select

6

Screen Based on Reputation and Recommendations

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How Clients Select

Seth Godin 7

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Seth Godin

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Strength of Weak Ties

How Clients Select

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10Who Are Your Weak Ties?

How Clients Select

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How Clients Select

Hire Lawyers Over Law Firms 11

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How Clients Select

Hire Lawyers They Trust and With Whom They Have Rapport 12

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13Different - How?

Life Insuran

ce

Selling Legal Services 2013

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Selling Legal Services 2013

Different in 2013. How?

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Selling Legal Services 2013

Now Clients are More Engaged

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Selling Legal Services 2013

Now Clients Expect More Want to Pay Less

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Selling Legal Services 2013

If Not Selling and Closing - What?

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Selling Legal Services 2013

Sell by Asking and Listening, Not by Telling

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Selling Legal Services 2013

Problem Identification

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Perspective

How Potential Client is Thinking

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Empathy

How Potential Client is Feeling

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CollaborateDon’t Dictate

Selling Legal Services 2013

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Andrea Anderson

Work on Building Relationships

Selling Legal Services 2013

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24Advance Your Relationship Over Time

Selling Legal Services 2013

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Selling Legal Services 2013

Simon Sinek 25

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26

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27Four Beliefs that Kill Trust

Change Your Beliefs

UST

Objec

t of

sellin

g to

get

reve

nue

Goal o

f sale

s

proc

ess i

s to

get d

eal

Client

s buy

ratio

nally

Client

s wan

t to

hear

abou

t you

r dep

th o

f

expe

rienc

e

TR

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Identify Your Best Opportunities

Commodity Work - Low Price DeterminesBet the Company They Hire the BestReal Opportunity

30%

10%

60%

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Trust and Rapport

29

Skills Capital-Trust

Social Capital-Rapport

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Trust and Rapport

Engage

Six Principles

1. Reciprocation

2. Commitment/Consistency

3. Authority

4. Social Validation

5. Scarcity

6. Liking/Friendship

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Driver

Amiable Expressive

Task Focused and Closed

People Focused and Open

Intro

verte

d/Ty

pica

lly T

alk

Slo

wer

Outgoing/Talk Fast

Types

Speak Their Language

Analytical

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Visual Learners – Showing Aural Learners –

Discussing Kinesthetic Learners -

Experiencing

Build Rapport

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Client Meeting

What Do You Need to Learn?

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How to Gain Trust

34Ask the Right Questions

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What Questions to Ask

35

“I can always tell how experienced and insightful a prospective ... lawyer is by the quality of their questions and how intently they listen. That’s how simple it is.”

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What Questions to Ask

Situation Questions

Problem Questions

Implication Questions

Need Payoff Questions

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How to Gain Rapport

37

Likeability and Charisma

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Selling Legal Services 2013

Jeffrey Gitomer 38

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Relationship and Reputation

39

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Relationship Building

40

Friendliness

Relevance

Empathy

Realness

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How to Gain Rapport

41

Charisma May Not Be What You Think

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How to Gain Rapport

42

Charisma: What It Is

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DOIdentify

Problem, Opportunity

or Change

Making the Sale

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DOFind Ways to

Add Value

Making the Sale

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Making the Sale

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DOGain Trust and Rapport, Ask

Questions and Listen

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Making the Sale

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DOAsk or Tell Your Client You Want

to Help Them

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“But if you’re selling any kind of professional services, or most anything over a few hundred dollars--the better you get at closing, the less you sell! Oh well, at least you get shot down faster!”

-Charles H. Green

Don’t Always Be Closing

Making the Sale

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Cordell M. Parvinhttp://www.cordellparvin.com

How to Ask for Business/ Closing the Sale