Dunmyer 849

An Evaluation Matrix

Urn Building Training ModuleSummary Report & Application

Rebecca S. Dunmyer

Clemson University

Dr. Stephen Bronack

MHRD 849

Background

• This training module was developed to introduce students to the basic concepts, tools, materials, and a demonstration of the urn building process.

– Standardized work process for the construction of solid oak urns.

– Uniformity

Training Purpose:

To standardize & simplify the urn building process

Training Goal:

Increase overall production & increase profit

Evaluation Objective

Learner/student satisfaction

Cost-savings

Performance improvement.

Cost Savings

**Cost savings directly effects company profit**

• Research into the company’s operational and financial records. – A comparison of data previous to the training implementation and the data that has

been collected since the implementation.

• An evaluation like this is a logical option for small companies.

Performance Improvement

• Data collected prior to the training was compared to the post-training state of scrap/damaged materials, daily production numbers, and written test performance.

Employee Satisfaction

Learner attitude

Content

Clarity of the training itself

Conclusion

• The company was able to determine the exact amounts for production costs, losses, profits, cost-savings opportunities, performance improvement percentages

• Worth was determined by comparing the cost of the training module implementation and the amount of money saved due to the implementation.

• The training greatly improved production numbers (through performance improvement) and increase profits (through scrap reduction and increased numbers for daily production).

Evaluation Question Tasks

Beginning

and Ending

Dates

Personnel Involved and Estimated CostsOther Resources

Needed

Total Task

Costs

Did this exercise improve

employee performance?

A ) Give the employees a test based on performance

objectives (contained in the training module materials)

** Test must be administered before & after training to

determine the most accurate result.

B) Scrap and lost time data should be gathered &

reviewed.

C) Record the results for review at a later time.

30 minutes

* Once

before &

once after

training has

taken place.

* Each employee will be testing for a one time,

30 minute window.

* *Minimal effect on production**

* 16 hrs of clerical time @ $20/hr

* 3hrs decision maker time @ $55/hr

* A quiet room to

serve as the

testing area.

$320.00

$165.00

$485.00

Did this implementation bring

forth any cost savings

strategies?

C) Research & evaluate training effect on scrap,

production rates, etc.

B) Perform a cost & savings analysis for the company to

reflect the time after implementation.

D) Review results & prepare data for decision makers.

2-4 work

days

* Human resources & accounting personnel

employees should devote their time for this

evaluation

***(Data preparation)***


* 10 hrs managerial assistance from a total of

5 managers @ $32/hr

* 8 hrs accounting assistance @ $21/hr

$240.00

$1,600.00

$168.00

$2,008.00

How did the learners rate their

overall training experience?

E) Develop a simple employee satisfaction survey.

F) Administer the survey to each employee

1-2 work

days

* Each employee will be testing for a one time,

15 minute window.

** Minimal effect on production**


* 1 hr of managerial assistance @ $32/hr

* Volunteers to

distribute & collect

surveys.

$100

$32.00

$132.00

Were goals met after

implementation?

G) Perform an analysis to determine whether or not

production numbers increased after the implementation of

the training program.

H) Determine whether or not any increase in production

was correlated with the new training or not.

1 week from

start to finish

* Operations personnel employees should

devote their time for this evaluation



* 30 hrs time of 5 managers @ $32/hr

* Site conference

room

$160.00

$4,800.00

$4,960.00

To what extent did the exercise

serve its intended purpose?

I) Stakeholder evaluation of the cost savings analysis,

research, performance improvement, and surveys to

determine the program worth.

**Worth usually based on profit increases, cost savings

vs. product implementation cost (of the training module

itself).

1 work day

* Staff/management level employees only

should devote their time for this evaluation



* 10 hrs time of 5 decision makers @ $55/hr

* Conference

room or offsite

meeting location

* Rent for location

$150.00

$240.00

$2,750.00

$150.00

$3,140.00

$10,725.00

Post Training Expectations

**Given the information in the handouts,

the employee should be able to produce 20 solid oak urns in 8 working hours**

**Given the information in the handouts and by using the allotted tools, the employee should be able to correctly assemble 90% (18 urns) of the completed lot so that it does not require and reworking or touch ups.**

Goal: 20 urns in an 8 hr work day, 18 of which pass inspection on the first try.

Costs

Finished urn profit: $275.00 (per unit @ a retail price of $300.00)

Estimated cost of building material: $25.00 (per urn unit)– (1) 1X6”X6’ Oak board– (1) 1X10”X12” – Wood glue– 1 inch nails– (1) sheet of 80 grit sand paper– (1) sheet of 180 grit sand paper– Wood stain of choice– Paste wax finish– Cloth rags– (2) 1” Phillip’s head screws– Wood putty– Tack cloth

Other cost (lost time, scrap, etc): $250.00 (per 40 hr work week)

Evaluation Results

Reduced scrap & lost time: 90% reduction falls at $225.00 (per 40 hr work week) X 52 = $11,700.00 saved per year.

Daily production total achieved (pre training): 9 urns in an 8 hr work day – $309, 375.00 - $11,700.00 = $297,675.00 (yearly profit)

Daily production total achieved (post training): 22 urns in an 8 hr work day – $314,600.00 + $11,700.00=$326,300 (yearly profit)

Total cost savings: $28,625.00Total training costs: $350.00 (including trainer fees)Training evaluation costs: $10,725.00

Thank you!

Education

Dunmyer 849