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Does Forcing Students to Ask
for Help Work?
Assessing the Effect of Requiring
Term Paper Consultations
Lynne Jones
SILS Graduate Assistant @ Park Library
Stephanie Willen Brown
Librarian @ Park Library
Information Literacy in the Major:
JOMC 424 Media Management &Policy
Consults: Who & What
Photo of Stephanie Brown by JOMC student Jessica Porter
Shelby
Julia
Non-Survey Metrics
20% 28%
76% 83%
Spring2013
Fall 2013 Spring2014
Fall 2014
Library Appointments
as % of Class Enrollment
177 251
329
506
Spring 2013 Fall 2013 Spring 2014 Fall 2014
Visits to Course Page for
JOMC424
Data Consistent with
Pellegrino“… students who are encouraged by a faculty member
to ask a librarian for help with research are
significantly more likely to do so than those who
are not.”
Pellegrino, 2012, p. 275
Survey Questions
19 responses of 39 who met with a librarian
Had you met with a librarian for other assignments?
Did you meet with a librarian for this assignment?
When did you meet with a librarian?
Did meeting with a librarian help you…
After meeting with the librarian, did you feel more …
How likely are you to meet with a librarian for help on future papers?
When We Met with ThemOur data:
4 students came ≥ 2 weeks before
the paper was due
17 students came the week before
18 students came the week the paper
was due
Survey results:
Before starting to research 5% (n=1)
After doing some research 68% (n=13)
After doing most of my research 26% (n=5)
November, 2014
Su Mo Tu We Th Fr Sa
1
2 3 4 5 6 7 8
9 10 11 12 13 14 15
16 17 18 19 20 21 22
23 24 25 26 27 28 29
30 Paper Due Nov. 13
What We Helped With;
How Helpful Were We?
Find Relevant Articles
Clarify Your Topic
Write Your Paper
5%
11%
11%
11%
37%
47%
63%
63%
37%
16%
Not Helpful Somewhat Helpful Helpful Very Helpful
How Students Felt
Photo by Mark Perry
Worried Optimistic
Stressed
Prepared
Confused
Confident
Kuhlthau’s
Model of the Information
Search Process (ISP)
Kuhlthau, 2004, p. 82
Outcomes 100% of respondents say they are “likely” or “very
likely” to meet with librarian in the future.
Library anxiety
Paper writing anxiety
Student Conclusions
“I am really glad this was required to
write the research paper. It really
helped me a lot for this paper and will
help me in the future.”
“Even meeting just briefly helped me to
more effectively research my paper, and it
ultimately saved me a lot of time and effort
that I could then devote to actually writing
the paper.”
Future:
Continued Collaboration Instructor changed
assignment
Modify instruction
timing, format
Emphasis on writing
help
Repeat survey
Expand assessment?
! Tell faculty to require students come to library !
Questions?Presenters
Lynne Jones
SILS Graduate Assistant
Park Library
Stephanie Willen Brown
Librarian @ Park Library
Bibliography
Pellegrino, C. (2012).
“Does Telling Them to
Ask for Help Work?”
Reference & User
Services Quarterly,
51(3), 272-277
Kuhlthau, C. C. (2004).
Seeking Meaning: A
Process Approach to
Library and Information
Services. Libraries
Unlimited, 2004
