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SEWP ZC 241: SEWP ZC 241: PRINCIPLES OF PRINCIPLES OF MANAGEMENT MANAGEMENT CONTROL CONTROL TECHNIQUES & TECHNIQUES & INFORMATION INFORMATION TECHNOLOGY TECHNOLOGY

Control techniques chpt 19

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WACE PRICIPLES OF MANAGEMENT LECTURES 2010

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Page 1: Control techniques chpt 19

SEWP ZC 241: SEWP ZC 241: PRINCIPLES OF PRINCIPLES OF MANAGEMENTMANAGEMENT

CONTROL CONTROL TECHNIQUES & TECHNIQUES & INFORMATION INFORMATION TECHNOLOGYTECHNOLOGY

Page 2: Control techniques chpt 19

After studying this chapter, you After studying this chapter, you should understand::should understand::

1.The nature of budgeting and types of budgets.

2. Zero-base budgeting

3. Nonbudgetary control devices

4. The nature and applications of information technology

Page 3: Control techniques chpt 19

After studying this chapter, you After studying this chapter, you should understand:should understand:5. The importance of computers in

handling information.

6. The challenges created by the new information technology, the Internet, other “nets,” groupware, and information security.

7.Developments in e-commerce, e-business, and m-commerce.

Page 4: Control techniques chpt 19

BUDGET AS A CONTROL BUDGET AS A CONTROL DEVICEDEVICE

• Budget: Formulation of plans for a given time in NUMERICAL terms.

• In Financial termsRevenue Buget, Expense Budget,

Capital Budget• In Non Financial Terms

Materials, sales volume, Direct Labour Hours

Page 5: Control techniques chpt 19

PITFALLS OF BUDGET AS A PITFALLS OF BUDGET AS A CONTROL DEVICECONTROL DEVICE

• Controls wrong things.

• Measures inputs, but ignores outputs like product quality, customer satisfaction.

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TIME EVENT NETWORK TIME EVENT NETWORK ANALYSISANALYSIS

• Shows time relationship between events.

• Total program goals regarded as series of inter related supporting plans.

• Picks out more critical

elements of plan.

Page 7: Control techniques chpt 19

TIME EVENT NETWORK TIME EVENT NETWORK ANALYSISANALYSIS

• Breaks down project into controllable pieces.

• Milestones as identifiable segments.

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GANTT CHARTSGANTT CHARTS

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PERT CHARTSPERT CHARTS

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Information Technology Information Technology • Data are the raw facts that may

not be very useful until they become information, that is, after they are processed and become meaningful and understandable by the receiver

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Information Technology Information Technology • Data are the raw facts that may

not be very useful until they become information, that is, after they are processed and become meaningful and understandable by the receiver

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This Is This Is DATADATA……..……..

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Information Technology Information Technology

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This Is This Is

INFORMATIONINFORMATION……..……..

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Information Technology Information Technology

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Information Technology Information Technology

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Information Technology Information Technology

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Information Technology Information Technology

The information system is defined as a formal system of gathering, Processingdispersing information internal and external to the enterprise in a timely, effective, and efficient

manner

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Challenges Created by Challenges Created by Information Technology Information Technology

• Resistance to Computer Use

• Speech Recognition Devices

• Telecommuting Telecommuting means that a

person can work at a computer terminal at home instead of commuting to work

• Computer Networks

Page 20: Control techniques chpt 19

Challenges Created by Challenges Created by Information Technology Information Technology

• Internet

• Other Types of Networks intranet extranet

• Groupware Groupware makes it possible

to collaborate with others over long distances at the same time

• Information Security

Page 21: Control techniques chpt 19

The Digital Economy, The Digital Economy, E-commerce, and M-commerceE-commerce, and M-commerce

The Emerging Digital Economy

Four Kinds of Transactions

Business to Consumers (B2C).

Consumer to Business (C2B).

Consumer to Consumer (C2C).

Business to Business (B2B).

M-Commerce and Wireless Communication

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B2CB2C

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C2CC2C