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Submitted To- Mr. B.S NegiSubmitted To- Mr. B.S Negi Submitted By- Luxmi Saini, Shilpi, Submitted By- Luxmi Saini, Shilpi,

Sonam Chauhan Sonam Chauhan

Computer Aided Technical Communication

• Technical CommunicationTechnical Communication

• Importance of Technical Importance of Technical CommunicationCommunication

• Technical Oral CommunicationTechnical Oral Communication

• Technical Written Technical Written Communication Communication

• Difference between Technical Difference between Technical Writing and General WritingWriting and General Writing

• Style in Technical Style in Technical CommunicationCommunication

• Features of Technical WritingFeatures of Technical Writing

Technical Technical CommunicationCommunication

Technical communication is the Technical communication is the exchange and transfer of technical exchange and transfer of technical and scientific ideas, views and and scientific ideas, views and information from one individual or information from one individual or group to another. It includes all the group to another. It includes all the methods, media, network and methods, media, network and systems of communication.systems of communication.

Technical communication is a set of Technical communication is a set of

systems for communicating in a systems for communicating in a formal and professional manner. formal and professional manner.

Importance of Technical Importance of Technical Communication Communication Technical communication helps Technical communication helps individuals interact with each individuals interact with each other and also provides guidance other and also provides guidance to by transmitting information to by transmitting information and knowledge through a and knowledge through a suitable medium. Technical suitable medium. Technical communication helps foster communication helps foster positive attitudes within the positive attitudes within the individual, which helps in individual, which helps in maintaining a professional on maintaining a professional on relationship.relationship.

Technical oral Technical oral communicationcommunication

Technical Oral Communication takes Technical Oral Communication takes place in the form of seminars, paper place in the form of seminars, paper presentations and reports. This form of presentations and reports. This form of communication is essential part of communication is essential part of every organization. It requires one to be every organization. It requires one to be competent in the use of language as competent in the use of language as well as in the use of expressions. One well as in the use of expressions. One should be aware of accent, intonation, should be aware of accent, intonation, and body language. and body language.

Technical written Technical written communicationcommunication

Technical written communication is Technical written communication is one of the most indispensable tools one of the most indispensable tools of every organization. It is the of every organization. It is the essence of effective management. It essence of effective management. It is found in various forms such as is found in various forms such as technical proposals, scientific articles, technical proposals, scientific articles, notices and technical papers. Clarity notices and technical papers. Clarity of thought and expressions is also of thought and expressions is also very important, Emphasis should be very important, Emphasis should be given on vocabulary, spelling and given on vocabulary, spelling and sentence structure. One should write sentence structure. One should write in a brief but comprehensive manner.in a brief but comprehensive manner.

Difference between Difference between Technical Writing and Technical Writing and General WritingGeneral Writing

General writingGeneral writing

•General subject matterGeneral subject matter •Formal or Informal in styleFormal or Informal in style

•General vocabulary is usedGeneral vocabulary is used

•Standard format may not be Standard format may not be usedused

•May not be factualMay not be factual

Technical writingTechnical writing

•Technical subject matter Technical subject matter

•Always formal in style Always formal in style

•Technical terminologies, Technical terminologies, specialized words are usedspecialized words are used

•Standard format isStandard format is preferred preferredAlways factualAlways factual

Computer Aided Technical Computer Aided Technical CommunicationCommunication

• EmailEmail World email has become one of the most popular World email has become one of the most popular

methods of communication. We can send and methods of communication. We can send and store valuable information via email. The store valuable information via email. The message can be sent to a number of people at message can be sent to a number of people at the same time at very little cost. However, emails the same time at very little cost. However, emails have drawbacks.have drawbacks.

• Instant MessageInstant Message In case of urgency, instant message are sent to In case of urgency, instant message are sent to

the receiver, but this type of communication can the receiver, but this type of communication can be intrusive and distractingbe intrusive and distracting

• IntranetIntranet It is an organization-wide information It is an organization-wide information

network. It helps to convey information network. It helps to convey information within the organization. This network within the organization. This network connects all the employees within the connects all the employees within the organization.organization.

• Extranet Extranet This information network connects employee This information network connects employee

with external suppliers, customers and with external suppliers, customers and strategies partners.strategies partners.

• Video ConferencingVideo Conferencing The method is in vogue nowadays. It helps The method is in vogue nowadays. It helps

people to discuss, talk and communicate people to discuss, talk and communicate with each other through video links. It is used with each other through video links. It is used in companies that have their own facilities. in companies that have their own facilities.

Style in Technical Style in Technical CommunicationCommunication Style plays a via role in effective Style plays a via role in effective

communication. The word style refers communication. The word style refers to a distinctive manner of writing and to a distinctive manner of writing and speaking. It is a way of representing speaking. It is a way of representing oneself or expressing an idea in oneself or expressing an idea in written or spoken form. We might say written or spoken form. We might say that style in technical communication that style in technical communication depends on:depends on:

• Subject matter Subject matter

• AudienceAudience

• Objectives Objectives

Style in technical writing is the way of Style in technical writing is the way of presenting the ideas in the written presenting the ideas in the written form. One should choose appropriate form. One should choose appropriate words and sentence structure for words and sentence structure for effective communication. effective communication.

Subject matter is an integral part of Subject matter is an integral part of technical communication. Besides, in technical communication. Besides, in technical communication, the audience technical communication, the audience as well as the purpose of as well as the purpose of communication determines the style. A communication determines the style. A careful analysis of the audience is very careful analysis of the audience is very important.important.

Features of Technology Features of Technology WritingWriting The major features of technical The major features of technical

communication are communication are

• AccuracyAccuracy

• BrevityBrevity

• ClarityClarity

• Objectivity Objectivity

• Factual Content Factual Content

AccuracyAccuracy Accuracy plays an important role in Accuracy plays an important role in

successful technical communication. successful technical communication. There should be accuracy of There should be accuracy of communication context as accuracy communication context as accuracy of presentation. of presentation.

Accuracy of presentation should be Accuracy of presentation should be maintained in technical written maintained in technical written communication as well as in communication as well as in technical oral communication.technical oral communication.

BrevityBrevity To be brief is one of the essential To be brief is one of the essential

factors of technical communication. factors of technical communication. The maximum information should The maximum information should be conveyed in minimum words for be conveyed in minimum words for effective technical communication. effective technical communication. No one has the time to listen to No one has the time to listen to long discussions/discourses or to long discussions/discourses or to read lengthy documents. Therefore, read lengthy documents. Therefore, technical communication should be technical communication should be brief but comprehensive in nature.brief but comprehensive in nature.

ClarityClarity Effective communication depends Effective communication depends

upon clarity. A clear and direct upon clarity. A clear and direct message can be easily message can be easily understood- there by saving time. understood- there by saving time. Clarity includes clarity of thoughts Clarity includes clarity of thoughts as well as clarity of presentation. as well as clarity of presentation. In order to achieve clarity in In order to achieve clarity in technical writing- we should avoid technical writing- we should avoid using ambiguous words or using ambiguous words or sentences. Direct- simple and sentences. Direct- simple and specific words or sentences should specific words or sentences should be used. be used.

Factual ContentFactual Content Facts are an important part of Facts are an important part of

technical communication. They technical communication. They invest the information with invest the information with credibility. The communicator credibility. The communicator should try to include relevant data should try to include relevant data to make the communication more to make the communication more reliable- effective and authentic. In reliable- effective and authentic. In technical communication- data technical communication- data should be presented in quantitative should be presented in quantitative terms rather than verbose terms rather than verbose qualitative terms. qualitative terms.

ObjectivityObjectivity Technical communication should aim at Technical communication should aim at

achieving objectivity. It should not achieving objectivity. It should not contain unnecessary details and contain unnecessary details and sentiments sentiments

which are merely time consuming. which are merely time consuming.

Technical communication is based on Technical communication is based on facts; and focuses on specific contents. facts; and focuses on specific contents.

In other words; technical In other words; technical communication should necessarily be communication should necessarily be objective and impersonal.objective and impersonal.